To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(7)
Positive reviews(7)
Reviews with photos/video(2)
Guest User
Japanese-Style Room-Main Building
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 3, 2024
The outdoor bath is good. Room is spacious and clean. We enjoy our stay in Shinzan.
Guest User
Main Building High Floor Japanese-Style with Bath
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 13, 2024
Nice food and dining services
Guest User
Main Building Standard Floor Regular, Japanese-Style with Bath
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Very nice
Anonymous User
Main Building Standard Floor Regular, Japanese-Style with Bath
Stayed in Nov 2023
Friends
2 review
4.2/5
Very Good
Posted on Dec 4, 2023
It must have been newly renovated recently. It is very comfortable and clean, and the service attitude is very good. You can wear kimonos and go out to take photos and walk around the streets. It is a very special experience. I chose the hot springs in the store. There are 4 hot springs in the hotel, which are sufficient and clean. Both dinner and breakfast were very rich and delicious. The waiters could explain in Mandarin. However, there was no boiling water and you had to pay extra to order drinks. In addition, there is a pass to go to other hot springs outside, but it was not stated in advance that there would be a fee. We didn't have time to enjoy it and we didn't know whether we could get a refund.
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Guest User
Main Building High Floor Japanese-Style with Bath
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is very comfortable - the food is very rich. The hot spring♨️ is very comfortable. It is very close to the hot spring street. It is recommended
〇 The ryokan is old...Anyway, there is a creaky sound in the room, and I think the floor is coming out at any moment. 〇Meal: Change from half a crab to one crab, and change the seafood salad to simmered blackthroat seaperch. There is a solid amount and I am fully satisfied. 〇Bath…Do not go around the outdoor baths, just use the indoor baths. You have to climb the stairs to get to the open-air bath, so it might be difficult for the elderly. Also, since I stayed in December, it was cold up to the open air. 〇 Toilet: Only the toilet in the room had a warm water washing toilet seat, but there is no facility outside the room. 〇Location: Although it is located on the outskirts of Kinosaki Onsen town, even after checking out, they let me park my car until noon, and they will take you to Kinosaki Station by bus, although it is only one way. It's a short walk on the way back, but it feels convenient.