Paola C
August 30, 2023
An experience not to be recommended given how it went..... although the room is very large, it does not have a real wardrobe (only one where you can hang your stuff and the shelves are very high up where there are blankets and pillows, so impossible put something in it, laundry? There's no drawer to put it in.....anyway....with three suitcases for a week.....I had to leave them on the floor and open them every day like refugees... This is already really inconvenient! Breakfast? All packaged stuff, not a homemade cake, what the heck are we in Sicily? Would they throw them in your face on the street and not take care of one of the most important meals of the day? little and sometimes I don't understand why we don't put our heart and soul into what we have. On the first and only day of breakfast the waitress approaches us and tells us (we have news to tell you) from tomorrow breakfast will be taken in the room... .. there is a fault..... Obviously it wasn't true otherwise they would have had problems even at that moment.... The real reason was a person for all the customers in the rooms who couldn't manage..... So they thought it best to leave the snack bag outside the room for the day.... the next day we asked out of pure curiosity what they had decided to do.... I repeat there was no reason to do it having at least used the kitchenette and fridge at least.....and they tell us (no, well, we'll do it.....making it clear from their tone that the fault had never occurred) evidently they had had a lot of controversy from other customers. Another day..... Room never done......let's go and say it and I'll reply (ah..... Evidently they forgot) oh well 😂. On the last evening we enter the room and find this huge square pouf (which served as another bed) added near the bed under which I had the suitcases which for me were my wardrobe which I pulled out every day for the change.....which didn't I could no longer pull ..... Put like this because maybe he had to return them ..... Invading your spaces..... something shocking ..... We took him and put him outside the room (indoors) also annoyed from this gesture. The structure appears neglected and without shaded areas... but it has great potential. The swimming pool is nothing to say spectacular and perhaps it is the only point that raises the trip comments.... But honestly, that's not all that matters. On the other hand, a positive note goes to Giusy who, poor thing, has all the work on her shoulders and is very polite and kind.
Original TextTranslation provided by Google