Guest User
May 1, 2023
I booked a hotel through Ctrip, but the front desk said that Ctrip had not paid yet and I needed to pay before I could check in. I showed them the debit receipt of my Bank of China credit card, but they said they couldn't understand it in Chinese. We agreed to check it out the next day, and finally I checked in. When I checked out the next day, the front desk changed the waiter and asked me to pay again, saying that they had not received the money. Later, a leader came and said it was okay. The front desk waiter was not well trained.
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