Hotels near Parc Marès, Tresses

The hotel is beautifuly maintained, the staff is great. Continental reakfast at 10 euros is ok but fruits could be improved a bit. I was grateful that they were willing to go find me gluten free bread. Perhaps you could add a few more items to the continental breakfast. Guests should be aware of the location of this hotel. It is a long walk to downtown and while there is a tram within 15 minute walking distance, we did not feel very safe in this area. Not recommend you walk around after dark.

Even though beddings pillows duvet bedsheets are comfy and clean there is no AC on the bedroom, no vent, no fan and in Bordeaux at 36 degrees at night it’s impossible to sleep. Cleanliness is not at its best either in private bathroom. I had some rubbish inside my locker from previous guest and breakfast has no lactose free or gluten free option but oranges. Staff are nice and helpful but not too much.. at checkin the young man told me he’s not allowed to be too friendly with guest…?!? Prices are fine and the terrace comfortable.

I was a bit worried because it was near the station, but the security was thorough with double doors, and the card key was continuously registered, so the security was great!! Willing to use one more next time

We arrived at the Novotel gare saint jean, Bordeaux with realistic expectation of a four stars hotel experience. Comfortable room with excellent costumer service. We were unfortunately in for a surprise. We were greeted by an intense smell of sewer in the room. A very small toilet where we could barely sit with what looked like an old western saloon door. Toilet brush missing: After informing the reception, the stuff brought us a dirty toilet brush at the reception and hand it to us to carry back to our room. Room cleaning: We were presented with the option to pick the room cleaning days at our arrival. We picked every other day and for some reason the intermittence was totally misunderstood. The room was not cleaned when agreed. Once again we went to report to the reception. We were promised that someone was at least going to empty our trash can, bring a clean set of fresh towels and two vouchers for free drinks at the hotel bar because the cleaning time was far gone which we accepted. Unfortunately stuff never showed up to pick the trash nor with the set of fresh towels or vouchers that evening. Bath drainage malfunctioning: Clearly not functioning properly. Water filling the tiny shower floor which is about 0.80 inc or 2 cm and if not shut immediately to wait for the slow drainage to actually happen, the water will spill over. Beside that, the shower head covered with limestone etc… At the end the management gifted us a package of their body care product for the inconvenience. If hotel stars still mean anything I do not believe we had a 4 stars or even a 3 stars hotel experience.

It's a budget hotel so keep your expectations in check...however, I found it excellent value for money, especially considering there were three of us...fast free wifi, ample parking too...and in the neighborhood, plenty of food options!

The hotel is very comfortable and comfortable and is very comfortable. Very quickly we decante, an unsustainable smell in the room(picking the eyes and throat), a technician comes to see without solution, We change room. Then noisy room, smaller, more coffee, more overclass... extra bed at €15 with impossibility to sleep in (bed bars) forced to put the matlas on the ground... No information about the room its spa and fitness that you will discover The hotel is very comfortable and very comfortable.

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

I stayed together with my partner at your hotel in Merignac last week the nights of the 29th and 30th of October. The night of the 30th we came back to the hotel around 22:30 p.m. and the reception was closed, so we used our card to open the main entrance of the hotel. Unfortunately, the card was not working as the door did not open. We tried several times to call the number which appeared in the front door, but no one replied. Suddenly some customers who were inside the hotel appeared and they opened us the front door. They told us that they have faced same issue; they could not open the front door. Additionally, they could not open their bedroom door, as the card was not working. We tried as well to open our bedroom door, but same issue happened, the card did not work. We were around two hours trying to reach someone from the hotel to solve this unpleasant situation, but we had no response at all. We were checking numbers of different Nemea hotels. We talked to both Lyon and Toulouse hotels, but they told us that they could not help us. They were stating that they were independent hotels and that they had no relationship between each other. We really felt abandoned and the whole situation was very unpleasant. We did as well call the police as we were desperate to solve this issue. As we had no response whatsoever from the hotel, we decided at around 0:15 a.m. to leave Nemea and search another hotel to spend the night. We needed to get a sleep. Same did the family that were with us in the reception. Moreover, they had two young daughters. Next morning, we went into the Nemea reception to explain the whole situation. The response we got from the man in the reception was to write an email to the following email account: merignac-stadium@nemea.fr. We did not accept so as we wanted a compensation on that same day. After that they agreed to pay us for the new hotel room we booked. This was not acceptable, and we required to compensate for the lost time, the several calls we did, the medication I was not able to take, and all the inconveniences caused. Finally, we got paid the hotel night at Ibis plus the Smartbox value. Finally, we would like to take the chance for you to recheck the internal policies on how you control the security as well as the emergency numbers in case any technological damage arises. A customer cannot be left abandoned as it has been done in this case.

The hotel is located on the east side of the airport. It looks like taking a bus to the airport for about one or two stops. The facilities in the room are relatively simple and primitive. If you have high quality requirements for the hotel, it is recommended not to go.

I arrived in the early evening in a very large coach . It wasn't easy to navigate to the hotel, so I called them. The nicest girl came out and up the street to guide the coach round to its parking. Perfect English, a warm welcome, always with a smile. The staff were all so helpful and friendly. Rooms nice and clean. Breakfast only but not a problem. Hotel was quiet and close to the town, and next to the river. Although the water was very brown. Absolutely wonderful stay, and a big thankyou to Martina for all her help beyond help.