Trois-Rivieres Hotels with Gym

All was perfect good clean location the only one Thing for the morning there was no one for breakfast so people prepared their own coffees that's all!

My husband and I spent 2 nights last weekend at the Hotel Oui Go. The location was great and except for some noisy guests (more about that below) we thought the hotel was great. We checked out Sunday morning. We were on the road headed to Montreal when the hotel called us. They claimed that we had left soiled towels in the bathroom which were uncleanable and would have to be replaced. They were adding $17 to our bill. They were actually quite insulting to us. I am a 62 year old retired professional. Several years ago I had a surgery to remove a cancerous growth from my face. I use a tinted moisturizer to hide the scar. I used Clarins BB cream last weekend. It is an oil free product. I noticed there were traces of the BB cream on a towel but I thought nothing of it: I use this product at home and have never had a problem cleaning the towels. Surely the hotel has a commercial cleaning facility? My husband and I have travelled the world. We have NEVER had an experience like this. We told the guy on the car phone that this was a first, and that we had intended to come back to the hotel in May but that we would be changing our minds and did not want to come back. He didn't care just kept repeating that our towels were dirty. Seriously, we have never had an experience like this anywhere. In addition, I will add that the room was cold (we didn't complain about this because the outside temperature was frigid) and there was a LOT of noise on Saturday night from other guests -- doors banging, people running in the hall, some woman in the room next door moaning (goodness the walls must be thin). We didn't complain as (because of COVID) there was nobody manning the front desk so there was nobody to complain to. But they complained about an oil free product on a towel before they even tried to clean it? We won't be coming back...

We comfortable room. Freshly renovated to modern day style. Very peaceful. We had room 27 which included a nice tv (not many channels and did not accept chromecast). Very happy with the instructions at reception. But I was not very happy on providing a piece of ID for both of us (something I sometimes forget, just so he can write both of our names down)...