Licorne Hotel & Spa Troyes MGallery Reviews
Licorne Hotel & Spa Troyes MGallery
20 Bis Quai de Dampierre, Troyes, 10000, FranceView Hotel Details
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Licorne Hotel & Spa Troyes MGallery Guest Reviews
4.5/5
Great
75 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(75)
Positive reviews(43)
Reviews with photos/video(3)
Negative reviews(6)
Goldwomen
Classic Room with Double Bed
Stayed in Feb 2023
Couples
2 review
Amazing
Posted on Feb 20, 2023
Very professional welcome smiling nothing to say
Very nice hotel perfect location.
Spacious quiet room with modern decor, super bedding
Spa area good too
It just lacks a restaurant, too bad
Original TextTranslated by Google
Response from Property: Chère Madame,Nous vous remercions pour votre commentaire sur notre Hôtel & Spa Mgallery La Licorne.Nous transmettrons vos compliments à l'ensemble de nos équipes. Vos retours positifs sont la plus grande source de motivation pour nos collaborateurs.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous faisons tout notre possible pour que vous vous sentiez comme chez vous.Nous espérons vous accueillir de nouveau prochainement,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Guest User
Classic Room with Double Bed
Stayed in Dec 2023
Couples
16 review
Outstanding
Posted on Dec 24, 2023
Very good five star
Original TextTranslated by Google
Response from Property: Cher Monsieur,Nous vous remercions vivement pour votre retour positif à la suite de votre séjour au MGallery La Licorne Hôtel & Spa !Nous espérons vous revoir très bientôt,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Anonymous User
Classic Room with Double Bed
Stayed in Jan 2025
Couples
6 review
Outstanding
Posted on Jan 5, 2025
Très bon séjour. A renouveler
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Response from Property: Cher Monsieur,Nous vous remercions vivement pour votre retour positif à la suite de votre séjour au MGallery La Licorne Hôtel & Spa !Nous espérons vous revoir très bientôt,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Guest User
Classic Room with Double Bed
Stayed in Feb 2025
Couples
2 review
Outstanding
Posted on Feb 10, 2025
Hôtel magnifique avec un spa excellent et un personnel plus que commode je recommande à 100% cet Hôtel !
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Response from Property: Cher Invité,Nous vous remercions pour votre commentaire sur notre Hôtel & Spa Mgallery La Licorne !Nous sommes ravis que vous ayez apprécié la qualité de nos infrastructures et de nos équipements.Nous transmettrons vos compliments à l'ensemble de nos équipes. Vos retours positifs sont la plus grande source de motivation pour nos collaborateurs.Nous espérons vous accueillir de nouveau prochainement,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Maplee2011
Classic Room with 2 Single Beds
Stayed in Aug 2024
Solo travelers
50 review
Amazing
Posted on Aug 30, 2024
性價比非常高，位置超讚，本來衹是不想開7個小時從瑞士到巴黎，所以在中途訂了個，結果出乎意料的好地方啊
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Response from Property: Cher Monsieur,Nous vous remercions vivement pour votre retour positif à la suite de votre séjour au MGallery La Licorne Hôtel & Spa !Nous espérons vous revoir très bientôt lors d'une prochaine escale dans notre charmante ville de Troyes,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Guest User
Classic Room with 2 Single Beds
Stayed in Feb 2025
Business travelers
3 review
Great
Posted on Feb 13, 2025
還不錯，服務員客氣熱情；方便乾淨。服務員還有個酒店your, 對牆面大理石很自豪（我仔細看了下，覺得是板巖
但整體反正還行
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Response from Property: Cher Invité,Nous vous remercions vivement pour votre retour positif à la suite de votre visite à L'Apothèque Bar !Nous sommes toujours à l'écoute de nos clients et nous aimons personnaliser chaque expérience ! Nous transmettrons vos compliments à nos serveurs, qui seront ravis d'apprendre que leurs efforts sont récompensés.Nous espérons vous accueillir de nouveau prochainement,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Guest User
Deluxe Large Bed Room
Stayed in Jan 2025
Family
43 review
Posted on Feb 2, 2025
路上住了一晚，沒有room service，各方面比較一般
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Response from Property: Dear Guest,It is with great disappointment that we learn you were not satisfied with your visit to our MGallery La Licorne Hotel & Spa.However, we hope you will visit us again to change your opinion of our hotel,Warm regards,The MGallery La Licorne Hôtel & Spa team
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Yiwen
Classic Room with 2 Single Beds
Stayed in Aug 2024
Family
7 review
Outstanding
Posted on Aug 15, 2024
非常好的酒店
Translate
Response from Property: Cher Monsieur,Nous vous remercions vivement pour votre retour positif à la suite de votre séjour au MGallery La Licorne Hôtel & Spa !Nous espérons vous revoir très bientôt,Cordialement,L'équipe du MGallery La Licorne Hôtel & Spa
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Guest User
Stayed in Feb 2025
Other
Outstanding
Posted on Feb 25, 2025
I had an excellent stay—my fourth time here. The staff are always friendly and professional, and the beds are incredibly comfortable. The building itself is stunning, complemented by modern amenities. If there's one area for improvement, it would be the breakfast. The service could be more attentive, and the selection broader, as the buffet felt quite limited and small
Guest User
Stayed in Jan 2025
Family
Outstanding
Posted on Jan 6, 2025
Friendly & helpful staff, lovely spacious and well appointed guest rooms, fluffy towels and robes for everyone. Very quiet rooms. We used the spa in the morning, which was also lovely. A great overnight stop, we hope to return one day. Thank you!
Guest User
Stayed in Dec 2024
Other
Posted on Dec 31, 2024
TV did not work, no way to stream netflix. Made excuses why it's not working. Couldn't get us into the small spa when needed. Waited ages in bar for a cocktail. Gave a poor list of restaurants, I picked BAM after a cursory online search but also relying on hotel recommendation. Stale food served. Spoiled our visit to Troyes.
Guest User
Stayed in Dec 2024
Other
Outstanding
Posted on Dec 27, 2024
Wonderful stay at this relatively new hotel in the often overlooked and adorable town of Troyes. The lobby is beautiful and the art daring. The rooms were really comfortable and the bed was great. Everything is walkable from here. Vincent is the best !
Guest User
Stayed in Dec 2024
Couples
Outstanding
Posted on Dec 25, 2024
Beautiful hotel, great parking, brilliant staff. Gorgeous rooms. Great location in Troyes itself. Even though the hotel is in the centre it is still easy to reach by car. We stayed one night but it was a lovely stopover would definitely return! A very peaceful nights sleep and good selection for the buffet breakfast. Also very handy they have car charging!
Guest User
Stayed in Dec 2024
Other
Outstanding
Posted on Dec 24, 2024
The hotel was a fantastic stop en route to Courchevel. It was bang on halfway, the 2 rooms were immaculate, clean new bathroom, lovely helpful staff and concierge. Sweet town with some cafes for kids to have dinner before we set off again early the next day. We had a suite for the kids and it was very good value for a clean, smart and tidy hotel that I’ve previously had to pay triple !
Guest User
Stayed in Nov 2024
Couples
Posted on Nov 17, 2024
 The location of this hotel is great - very central. The hotel itself is very nice looking, with nice rooms. Unfortunately the positives ended there. Overall the service we received during our stay was terrible. On arrival there was no acknowledgement of our platinum status and no welcome amenity provided during the stay. No offer of upgrade (per platinum status benefits) until my husband complained. No help with unloading and bringing the luggage to the room. On day one we asked the hotel to recommend and book a restaurant for dinner only to turn up and find the restaurant closed. We tried to call the hotel but there was no answer, so we ended up finding somewhere else to eat. When we returned to the hotel we find out that the concierge had booked a different restaurant and not told us, and staff were not apologetic. We asked for toiletries and towels to be replenished on the second day, to no avail. Finally, there were very limited breakfast options for a five star hotel, certainly compared to other hotels we have stayed in. No freshly cooked on demand items at all. We will not be returning.
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