Name: Best Western Premier Hotel de la Poste Spa
Address: 35 Rue Emile Zola, Troyes, 10000, France, 35 Rue Emile Zola, Overseas, France
Rating: 4.4

Best Western Premier Hotel de la Poste  Spa

Best Western Premier Hotel de la Poste  Spa Reviews

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J’étais très satisfaite de l’emplacement de la propreté des lieux et l’amabilité du personnel.  

I was very satisfied with the location, the cleanliness of the premises and the friendliness of the staff.

Sauna

24-hour front desk

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Wi-Fi

Breakfast

Pets allowed

Non-smoking room

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Junior Suite

In arrival we were allocated room 101, a ‘comfort room’ . We had a long drive from Provence so were impressed with the speedy check in and car park allocation. On attending our room we were dismayed to find the toilet seat up , urine in the toilet and the hand towels and soap used - the last thing we wanted at 8pm at night ! It clearly hadn’t been cleaned !   On complaining , the receptionist reallocated us room 104 and stated “I don’t know how that could have happened” . After we had unpacked into the new room the receptionist then offered us a upgrade. We’d already had a long journey and couldn’t be bothered to change room yet again so declined . If it had been offered before we’d have moved rooms then we would have accepted .   On checking out , all became clear . The English man checking out before us , when asked what room he was on stated “we had room 101 first but moved rooms” (it’s a shame he didn’t have the decency to flush the toilet) . Clearly rooms aren’t checked between guest allocation .   It’s a lovely hotel in wonderful Troyes but our experience was clearly tarnished . Would we use Best Western again ? Probably not based on this experience and competition at similar rates .

In a fabulous position. I spent hours sitting at the window watching the world go by. The staff were all very friendly and engaging. The bathroom was brilliant with a fantastic shower. The fridge of goodies was a very nice touch and breakfast was wonderful . Book your parking, they will email you a reminder to do this which is helpful. Carpark was very good and secure.  Would highly recommend.

I was very satisfied with the location of the cleanliness of the places and the friendliness of the staff.  

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Discover 71 reviews of Best Western Premier Hotel de la Poste  Spa, rated 4.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Best Western Premier Hotel de la Poste  Spa Reviews: 71 Verified Reviews Latest 2024 | Trip.com

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Best Western Premier Hotel de la Poste Spa Reviews

Best Western Premier Hotel de la Poste Spa

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