TsukubaNoYu Urban Hotel Reviews
TsukubaNoYu Urban Hotel
Tsukuho, 2 Chome−１−2, Tsukuba City, Ibaraki Prefecture, 300-3257, JapanView Hotel Details
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TsukubaNoYu Urban Hotel Guest Reviews
3.8/5
Good
21 review
Verified reviewsLocation3.8
Amenities3.8
Service3.8
Cleanliness3.8
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Jishnu
[Smoking]Standard Single (Comfortable Above The Clouds ♪ Sealy Bed[Standard][Single Room][Smoking]
Stayed in Nov 2023
Business travelers
1 review
Amazing
Posted on Nov 27, 2023
This is one of the best hotel I have stayed in Japan within reasonable prices. I was visiting Center for computational science, Tsukuba University. The shuttle service of the hotel is very nice and convenient. If you are visiting KEK this hotel is also perfect. The one thing I love about the hotel is the public bath and the Sauna.
One thing is missing is the public bus information. That is a bit confusing if you are travelling from the Tsukuba center.
Guest User
Twin Room - Non-Smoking
Stayed in Oct 2023
Couples
1 review
Posted on Oct 5, 2023
I also took a relaxing bath. I would like to make a reservation again next time. It was helpful that there were supermarkets and bento shops around.
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Guest User
Stayed in Jan 2024
Other
Very Good
Posted on Jan 19, 2024
The sauna was comfortable and smelled great. It's a shame that I can't use it in the morning. There was no indoor bath, but it wasn't a problem. There was no mirror in the bathroom, so I had some trouble shaving. The room was clean and comfortable, and there was a convenience store nearby, which was helpful. The bed was comfortable, but I was concerned that the height of the mattress was not right. The tea bags in the room only have tea, so I think it would be nice to have coffee or tea.
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Guest User
Stayed in Jan 2024
Other
Very Good
Posted on Jan 13, 2024
You can choose whether the front desk is self-service or manned. The bath has a completely secure entrance where you can receive the key at the front desk, the locker has a key, there are 3 places to wash your body, and although there is no indoor bath, there is a sauna (Self-Low Ryu) and 1 open-air bath, so the temperature is comfortable and you can relax. . The room is a twin. The bed is big. The space between the bed and bed was spacious, and the furniture was in calm colors, making it look like a foreign room. There were convenience stores in the surrounding area, so I thought the surrounding environment was good.
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Guest User
Stayed in Dec 2023
Other
Very Good
Posted on Dec 28, 2023
Although it is a compact business hotel, it has a good location and was a satisfying hotel. The bed was spacious and the quality of the pillows was good, so I had a good night's sleep. Although it is not large, there is a large public bath (open-air bath), and the Italian food is delicious and very satisfying. Since the cost performance is good, I would like to use it again. However, I was wondering if there was a massage chair in the lobby on the first floor. It's difficult to use. Even if the space is small, I would appreciate it if you could install one in each floor hallway.
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Guest User
Stayed in Dec 2023
Couples
Very Good
Posted on Dec 18, 2023
The food was Italian and the best, I want to try the next one. The room was a little irregular but comfortable, quiet, and the view of Mt. Tsukuba was beautiful.
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Guest User
Stayed in Nov 2023
Other
Very Good
Posted on Nov 23, 2023
I stayed here on a trip to Tsukuba. It's just right for a regular hotel. There's nothing particularly spectacular about the view. The Italian food at dinner was very delicious. This time it was part of the plan, but I personally would like to go again. However, there are no chairs for children at the dining area. The breakfast was cold, probably because we went late. I was happy to see slippers, pillows, and toothbrushes for children in the room. Also, the hotel staff were very considerate and helpful.
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Guest User
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 23, 2023
The salmon carpaccio served at dinner was superb. I don't like salmon, but I decided to try just one slice, and was impressed by how tasty it was. The other dishes were also very tasty, and my daughter and I had a wonderful time. The restaurant staff were also very helpful, speaking to us casually and giving us recommendations for tourist spots. The bath was small, with only three washing areas, but it was clean and the cypress scent was pleasant. It had been a while since I last used the sauna, and it was so comfortable that I think I might get addicted to it. I would like to use it again if I have the opportunity.
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Guest User
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 23, 2023
The dinner course was very delicious. I don't like salmon, but when I reluctantly tried the salmon carpaccio served as an appetizer, I was impressed by how delicious it was and had no odor. The restaurant staff also gave me lots of information about sightseeing in Ibaraki, which I was grateful for. The hot springs were clean and the sauna was great. I was also very satisfied with the loyly experience. There are only three washing areas, so I thought it would be difficult to use them at busy times, but it was empty when I went, so I was able to take my time in the baths.
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Guest User
Stayed in Nov 2023
Other
Very Good
Posted on Nov 12, 2023
We stayed here with our 2-year-old and 5-year-old children. The receptionist was very helpful, and we were grateful that the beds were pushed together in advance and that slippers and toothbrushes for children were provided. The large public bath was very clean. We booked a room with breakfast included, but it was a little disappointing that the food was not ready in time, probably because it was crowded. It was also disappointing that there was no fruit. We got a discount with the Experience Kingdom Ibaraki discount, and we also got a 30% return when paying with PayPay, so we got a great deal. Other than the breakfast, we were very satisfied, so we would like to use it again when we go to Ibaraki.
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Guest User
Stayed in Oct 2023
Other
Posted on Oct 15, 2023
I was looking forward to using the Experience Kingdom Ibaraki Discount, and booked a plan with two consecutive nights, breakfast, and restaurant dinner tickets, but I had paid by credit card, so the Ibaraki Discount was not applied. I was planning to use the local support coupon to do some sightseeing and buy souvenirs, but I didn't have any coupons, so I ended up not going anywhere. When I made the reservation, there was no information on the hotel's official website on how to do it, so I didn't know what to do, which is very disappointing. If they had contacted me after booking, I would have canceled and rebooked, but (I commented on the official website that I was using the Ibaraki Discount when I made the reservation) I didn't receive any information until the day of the reservation...I spent two days sadly, even though it was a great trip to Tsukuba. I don't want other people to have the same experience, so I'm commenting. I couldn't stop sneezing and running nose in the room, and I wondered why, but I happened to drop something under the bed, and when I looked inside, I saw that it was very dusty. (I suppose cleaning under the bed is inevitable, but maybe this was the cause...) The large public bath and sauna were just completed and very clean. (There were three showers for women, so there was an awkward moment standing there naked waiting.) The sauna was spacious and hot, and the cold water bath was cold, so it was a great environment to be able to take an open-air bath. However, there was only one card key and no chime in the room, so we had to stand in the hallway knocking on the door until the other person returned from the bath... (I wish there were two card keys). Also, the waiter at the restaurant was wonderful, remembering the drinks we had both had the day before and telling us all about alcohol, sightseeing, and breakfast. The service was very impressive, and the food was delicious. Thank you very much.
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Guest User
Stayed in Oct 2023
Other
Outstanding
Posted on Oct 9, 2023
The bathroom was very clean and nice.If possible, I would like to have internet TV installed on the TV in the room.The pattern of the cross on the wall in the hallway was the pattern of a book, so I mistakenly thought there was a book there. There are supermarkets, pharmacies, and bento shops around the hotel, making it a convenient location for sightseeing around the area.The massage machine on the first floor is free and I think it's a good service.The hotel staff was also very helpful. The food and drinks at the restaurant we used for dinner were delicious, but unfortunately some of the dishes were out of stock.
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Guest User
Stayed in Mar 2023
Other
Outstanding
Posted on Mar 31, 2023
I had dinner included in the morning, but I was full from the course meal for dinner. The food was stylish and tasted very good. I liked swordfish tuna. My child seemed to enjoy the funboise sorbet dessert so much that she almost ate it. lol. The desserts were also stylish and delicious on the plate. The breakfast was buffet style, with bread, rice, flakes, etc., and I had a little bit of everything. I was also happy that there were drinks that suited my tastes such as coffee, orange juice, and milk that I wanted to drink in the morning. The homemade dressing on the salad was so delicious that I ended up having three dishes. The room was spacious and clean. However, I ended up using up all the tissues provided in my room, probably because my hay fever just happened to get worse. I'm sorry. I wish there was an air purifier available for loan to those who requested it. The free massage chair in the lobby was very comfortable. This time I used Iba Tabi. Regarding this, the staff kindly taught me various things. I'm really thankful to you. We apologize for the inconvenience caused by making a mistake in making a reservation and having to cancel and reschedule. Apparently there will be a large public bath soon, so it looks like it's going to be even better. Thank you very much for your help.
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Guest User
Stayed in Feb 2023
Other
Posted on Feb 27, 2023
I stayed here the night before going on a business trip, and chose it because it was within walking distance to the place I was going to visit the next day. I found out after I arrived that the restaurant in the hotel was booked for dinner and unavailable (some guests may have been inconvenienced). Breakfast started at 6:30, which was helpful. I stayed in a twin room, and the bathroom was spacious and I was able to take a leisurely bath, but there was no towel rack in the bathroom, so I had to hang it on the door handle. It was nice that all amenities were provided. I think it would be better to improve the fact that there was only one small pillow (especially visitors to Japan prefer larger pillows), but the bed was large enough. I was able to go to work with plenty of time the next day. Thank you for your hospitality.
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Response from Property: Thank you very much for using Urban Hotel Tsukuba. We would also like to thank you for taking the time to leave us your kind comments despite your busy schedule. We have immediately reported your comments regarding the towel rack in the bathroom and the size of the pillow to the manager. We are currently discussing the matter and ordering samples, so we would appreciate it if you could give us a little more time. In closing, we wish you good health and happiness. We look forward to seeing you again.
Guest User
Stayed in Dec 2022
Family
Posted on Dec 19, 2022
If you think of it as a business hotel, it can't be helped, but the transportation is too inconvenient. I knew that when I made the reservation, but I'm sorry 🙏 If you make a reservation, please allow yourself plenty of time. There is no humidifier in the room. The TV channels are minimal. The small bowls for breakfast are plastic. I think they are trying hard, but the customer service is... amateurish. There were some tense moments. It was sad that there was a smoking area 🚬 next to the entrance, and the room was a bit smoky.
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Response from Property: Dear Excursion803047, Thank you for staying at Urban Hotel Tsukuba. Although it is a little far from the downtown area, about 15 minutes by car from the nearest station, our hotel's free shuttle service not only takes you to and from the station where you check in and check out, but also to sightseeing and work during your consecutive stay within a 10 km radius, for 1 to 25 people according to your request. Please make use of this service the next time you visit us. As for the humidifiers in the guest rooms, they were previously stolen, so we do not have them on hand as regular equipment. However, if you inform the front desk, we will bring one to your room as a free loan item. As for the number of TV channels, we have paid video on demand services in consideration of minors staying at the hotel. We apologize for the inconvenience, but please purchase a VOD card at the front desk. Regarding the small bowls being plastic, we tried to avoid breakable items as much as possible to prevent even young children from getting hurt, but we are very sorry if this caused any discomfort to our customers. Regarding the customer service at the restaurant, we will report this to the owner and immediately conduct customer service training. Regarding the placement of the smoking area, we have reported it to the manager and are currently discussing whether it can be moved to another location. We will do our best to make your stay as comfortable as possible as soon as possible, so we would appreciate it if you could wait a little longer. We would like to express our sincere gratitude for your kind comments despite your busy schedule, and we sincerely apologize for the inconvenience caused to you during your stay. All of our staff will work hard together to prevent such incidents from happening again in the future, so we understand that this is a very selfish request, but we would appreciate it if you could give us another opportunity to make up for it.