No 29, Group 5, Thac Bac Street, TT. Sa Pa, Lao Cai Province, VietnamView Hotel Details
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1 night
Pistachio Hotel Sapa Guest Reviews
4.6/5
Great
140 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(140)
Positive reviews(137)
Reviews with photos/video(72)
Friendly owner(60)
Awesome rooms(42)
Great location(39)
Loved the view(31)
Delicious breakfast(22)
Convenient location(21)
Has an infinity pool(6)
Offers pick-up/drop-offs(4)
Negative reviews(3)
Marianne
Superior City View
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I'm so happy to stay in this place so elegant Hotel in Sapa! the pool and the facilities are useful 💋💋💋 huge and clean room ❤️☺️ and they even gave me a souvenirs the staff are very helpful accommodating 🥰😘🥰 the view is wow perfect
I like the bar area here and they have happy hour 4pm buy 1 take one drinks and at 7pm you can do karaoke for free☺️😜❤️❤️
6/11
Tien Her
Deluxe Valley Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 16, 2024
Staff are friendly and kindly. Quite clean and good location. Walkable to Sun Plaza.
Isfp-Solo Traveler
Superior City View
Stayed in Aug 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The best!!!! I booked for a city view but the receptionist said that they changed my room as it was on lower floor, my view was supposedly only the building and road, and my upgraded room had the mountain view and the monorail view (I only noticed that I could see the monorail from my window on my last day😅😅😅 as I did not really bother to check on my first night/day. I booked this hotel on my last two days as I was planning to do staycation so I can get my money’s worth (as I was travelling solo and a bit pricey for solo as the price (+buffet breakfast) was for two — but even though I still went out and cannot eat for two people 😅, it’s still worth it). I enjoyed the bathtub the most, I availed the massage and tried the indoor and infinity pool. Breakfast buffet is from 6am to 10 am so you don’t have to wake up early or you can eat early if you have an early plans… Grab car was just around 3SGD from the hotel to bus pick-up point….
6/11
Suntothemoon
Premium Deluxe Room With Balcony
Stayed in Sep 2024
Couples
5 review
4.7/5
Amazing
Posted on Sep 15, 2024
a pleasant experience from booking online using Trip.com app. Able to communicate with the hotel with no issues. They provided updates on the status of Sapa when we were there.
Typhoon Yagi just passed by when we where there so attractions have been closed temporarily. They gave updates for weather, landslides and transportations.
The place is nice and the view is breathtaking.
Irish Jane Gantalao
Superior Mountain View
Stayed in Sep 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 7, 2024
Hotel concierges are accommodating , food is delicious but staffs are not approachable.. we had a great time in the swimming pool with the Mountain View
gemma
Superior City View
Stayed in Oct 2024
Solo travelers
1 review
3.5/5
Posted on Oct 22, 2024
rooom with city view not worth it. pool is also shockingly small.
Deb
Deluxe Valley Room
Stayed in Aug 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 13, 2024
It was one of the best hotel we stayed in Sapa. We got a room at the Tenth floor - the premium valley view room.
However the full view of the valley came from the rooftop area of the hotel.
They have heated swimming pool as well
Plenty of board games and books to read - In the roof top cafe
The behavior of assisting staff was excellent - Huyen - she gave me some token of Vietnam while leaving the hotel. Mr. Leon was excellent in customer service as well.
Pistachio is centrally located and surrounding area is good with a lot of enchanting cafes, massage and easy transport
AlexSRB
Superior City View
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Amazing service, quality rooms, excellent breakfast. Close to main tourist spots.
noppawan
Superior City View
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Hotel is located quite good location, less than 10 minutes walk to the Sun Plaza. The rooftop pool is an Amazed view to the mountain. The breakfast is good. Bed is awesome, clean, nice.
Actually, , we booked for 1 night, it really good accommodation, so we desided to stay for 1 more night here
6/9
xiao ling theresia
Superior City View
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Upgraded to family room for free :)
They are quite strict on the number of children n their age, therefore declare accurately! The room n location r superb
Angelo Ferrer
Superior City View
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Concierge and room service is very accomodating and helpful! thank you!
Guest User
Deluxe Valley Room
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 18, 2024
Hotel location was convenient, located just 5mins walk away from Sapa station. The service was top notch - the staff were attentive and went the extra mile to provide additional help such as booking taxis for our excursions and giving us recommendations on where to go and what time to go given the poor weather conditions we went in. The room was spacious and tidy and clean. The hotel’s infinity pool should be considered an attraction in Sapa on its own.
Guest User
Superior Mountain View
Stayed in May 2024
Couples
23 review
4.5/5
Great
Posted on May 14, 2024
Overall, this hotel is good, clean , can see the funicular , Mountain View , breakfast is good , tub and shower are mixed into single room and took a bath in tub that it should be isolated a tub room , a shower room absolutely
this hotel is not suitable with old and disabled one. No bell boy serve my baggage to room I have to take it myself. The room is luxurious.
6/8
Mac Planner
Family Suite
Stayed in Oct 2024
Family
27 review
5.0/5
Outstanding
Posted on Nov 1, 2024
the staffs are very accommodating. Linda helps us every time we have questions and needs she's there willing to solve our concerns and she did a great job.
Joebeverage
Deluxe Valley Room
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Nice views and location. Located on the hill, this hotel provides good hospitality and service. Only the infinity edge pool that smaller than expected, and full of tourists that stayed taking photos for a while. Queuing system on the pool should be implemented to facilitate the process and make sure that everyone can enjoy the view.