18 Mường Hoa, TT. Sa Pa, Sa Pa, TT. Sa Pa, Lao Cai Province, VietnamView Hotel Details
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Bamboo Sapa Hotel Guest Reviews
4.8/5
Amazing
91 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(91)
Positive reviews(90)
Reviews with photos/video(37)
Awesome stay(40)
Friendly owner(36)
Delicious breakfast(24)
Great location(19)
Loved the view(18)
Great swimming pool(13)
Perfect for business trips(11)
Convenient location(11)
Negative reviews(1)
Guest User
Standard Room
Stayed in Feb 2025
Travel with friends
13 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing.
then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo.
The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer.
There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served.
Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰
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6/17
Response from Property: Dear valued guest, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team!
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Guest User
Standard Room
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Friendly staff, specially thank to Julie, Bamboo hotel is beautifull. I will come back in summer time for outdoor pool
Response from Property: Dear valued guest, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. Sincerely, Bamboo Sapa Team!
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Token13
Superior Balcony
Stayed in Jan 2025
Travel with friends
27 review
4.7/5
Amazing
Posted on Jan 27, 2025
The hotel location was great, close enough to the city center; all within walking distance. Breakfast choice very good. The staff working at the hotel was super nice.
The only issue we had was the departure. Two days before the ***** New Year, we booked a taxi at 6:40 am through the hotel, knowing that Grab would not be a good option as there would be few rides and possiblynone so early in the morning. We arrived at the reception at 6:10, confirmed that we booked a ride, and at 6:30 they inform us that the taxi cancelled at 6. Question 1, why did they wait for half an hour before informing us? Q2, if we had missed a bus, and subsequently our plane, what would have happened? It was a pure stroke of luck that a big van with other tourists happened to be next door, and we managed to negotiate a ride... Not to mention how stressful the whole situation was...Defined a damper on our stay in Sapa.
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Response from Property: Dear our valued guest, Thank you for choosing our Bamboo Sapa Hotel to visit in Sa Pa. We are so sorry that we have not been able to receive a perfect score. We hope that you can share any more issues that we can improve better. We will strive to make your next trip an enjoyable one. We do hope to hear from you soon. Take care and stay healthy! Best Regards, Bamboo Sapa Team !
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Chicsee
Deluxe Mountain View
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 21, 2025
My stay with Bamboo Sapa was nothing short of excellent from the time we checked in, which was about 5am to the time we checked out. All hotel staff were wonderful. We booked a tour that started at 8am and had to forgo breakfast for a little rest before. Thought I’d just grab a piece of bread and on the way in the cafe, a staff approached me to ask my room no. and sit me down but I explained that we had to rush off for a tour and wanted to just grab and go. And she insisted we packed some food. Got us a takeaway box and even packed us some orange juice to go! I knew immediately she was Julie from the many raving reviews I read about her, I recognized her immediately even though we have never met! Her reputation precedes her and I am amazed at how helpful and proactive she was. She helped with lending us an adaptor and a phone cable, recommended good restaurants and a driver to bring us around. A gem of an employee she is!
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Response from Property: Dear guest valued, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team !
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Darlene
Deluxe Mountain View
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Super friendly especially the girl named "Julie" ❤️
BEST HOTEL IN SAPA ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear guests, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will be proud to share with our staff your positive comments. Motivate us to work every day. We look forward to continuing to welcome you, your friends and relatives on your upcoming vacations in majestic Sa Pa. If you need assistance with booking, don't hesitate to contact us once! Once again, thank you very much. Sincerely, Bamboo Sapa Team !
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JJC Travels
Standard Room
Stayed in Nov 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Mazing hotel with perfec mountain view. Had experienced their pool thouggt is was freakin cold haha. Would love to go back
Response from Property: Dear our valued guest, Thank you for choosing our Bamboo Sapa Hotel to visit in Sa Pa. We are very happy that the services at the hotel have satisfied you. We are so sorry that we have not been able to receive a perfect score. We hope that you can share any more issues that we can improve better via chat channel. We will strive to make your next trip an enjoyable one. We do hope to hear from you soon. Take care and stay healthy! Best Regards, Ngoc Anh - Guest Relation Officer
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Dani Saran
Deluxe Mountain View
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Excellent hotel, clean,quiet and super comfortable with nice mountain view and two pools, one inside and one outside. Nice location to walk around with many restaurants nearby. Breakfast, lunch and dinner in bamboo restaurant is good. Highly recommend for anyone wanna visit sapa.
6/13
Response from Property: Dear valued guest,Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That definitely will be a great source of motivation for us to work every dayWe hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us.Wishing you a meaningful weekend. Once again, thank you very much.Sincerely,Ngoc Anh - Front Office Manager
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Anonymous User
Grand Mountain View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Excellent service and room with breakfast. The staff were very friendly and helpful.
Response from Property: Dear guest valued,Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day.We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact usOnce again, thank you very much.Sincerely,Ngoc Anh - Front Office Manager
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Guest User
Grand Mountain View
Stayed in Feb 2025
Solo travelers
5 review
4.7/5
Amazing
Posted on Feb 6, 2025
My special thanks to Julie the customer relations manager. After 3 credit cards got rejected by the railway company, she managed to book my train back to Hanoi.
Thank you Julie, another 5 points for You !
Response from Property: Dear our valued guest, Thank you for choosing our Bamboo Sapa Hotel to visit in Sa Pa. We are so sorry that we have not been able to receive a perfect score. We hope that you can share any more issues that we can improve better. We will strive to make your next trip an enjoyable one. We do hope to hear from you soon. Take care and stay healthy! Best Regards, Bamboo Sapa Team !
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Yemin
Standard Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
I really enjoyed staying at BamBoo hotel. The warm welcome of the staff, the clean and safe room, and the lovely smile of Julie, the lady who is very kind, will make me try to come back again.
Response from Property: Dear valued guest, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team!
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周聪达
Superior Window
Stayed in Jan 2025
Solo travelers
96 review
4.0/5
Very Good
Posted on Jan 30, 2025
Weather during stay was so bad that I had to stay in hotel most of time. Room is big and AC is not enough to heat the place.
Sin0210
Deluxe Mountain View
Stayed in Jan 2025
Family
17 review
5.0/5
Outstanding
Posted on Jan 29, 2025
The location and the environment is great ! Highly recommended for families traveller. One of your staff Ms. Julie, she is amazing and provided good service. Her service is much appreciated!!!
Response from Property: Dear valued guest, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with the staff about your nice comment. That will definitely be a great source of motivation for us to work every day. We hope to continue to welcome you and your friends and relatives in the upcoming vacations of the group in majestic Sa Pa! If you need assistance with booking a room, do not hesitate to contact us. Once again, thank you very much. Sincerely, Bamboo Sapa Team!
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SAGAR
Deluxe Mountain View
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Bamboo hotel in Sapa is at very prime location
View from the hotel is totally worth it.
Their service are awesome
Ms Julie had helped us a lot for all sight seen and vegetarian food.
Worth it. Recommend to book
Response from Property: Dear Valued Customers, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will proudly share with our staff your positive comments to motivate us to work every day. We look forward to welcoming you, your friends and relatives on your upcoming vacation in majestic Sa Pa. If you need assistance with booking, do not hesitate to contact us again, thank you very much Bamboo Sapa. Team!
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PYAE PHYO
Superior Balcony
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Excellent
Response from Property: Dear guests, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will be proud to share with our staff your positive comments. Motivate us to work every day. We look forward to continuing to welcome you, your friends and relatives on your upcoming vacations in majestic Sa Pa. If you need assistance with booking, don't hesitate to contact us once! Once again, thank you very much. Sincerely, Bamboo Sapa Team !
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Couple on honeymoon
Grand Mountain View
Stayed in Jan 2025
Couples
8 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel is centrally located and its street is lined with many shops and restaurants. There are a few restaurants with high ratings and the food is nice and less expensive than those situated near the lake, The hotel is only 5mins walk from the Sapa Station, the place to start the journey to the beautiful Fansipan summit.
The hotel itself is very clean and cozy. We enjoyed the large and delicious buffet breakfast spread, enjoyed our room which was huge and comfortable with a balcony overlooking the mountains (which sometimes dissappeared behind the fog), also enjoyed the indoor heated swimming pool and the gym.
The staff are attentive. Ms Julie and Ms Gon (i think they are both guest relationship officers) assisted us greatly during our stay. Both conversed very well in English and it helped us a lot in planning our itinerary.
When we first arrived at 7am, much too early for check-in, Julie readily approached us and checked if we needed any help. We took her advice to visit Fansipan Summit while waiting for our room to be ready because the weather was good. True enough, the weather and scenery were beautiful that day, and we are so glad and thankful to Julie because the weather in the following days did deteriorate. Julie also arranged for a special room decoration and a cake to celebrate our 30th wedding anniversary. That was very nice!
When we returned from our sightseeing and ready to check in, Julie was off work already, and Gon attended to us instead. We had specific requirements about our room, and Gon readily checked and managed to meet our requests. Over the next few days that we were there, Gon took time to chat with us, advised about places to visit and eat, and we even talked a little about our families. We learned that Gon could converse very well in Mandarin too.
Both Julie and Gon are so affable, and we're glad to have chosen this hotel which has staff like Julie and Gon to make our stay enjoyable. Could feel their genuine care for the guests.
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Response from Property: Dear guests, Thank you for trusting and choosing the services of Bamboo Sapa Hotel. We are very happy that the services at the hotel have satisfied you. We will be proud to share with our staff your positive comments. Motivate us to work every day. We look forward to continuing to welcome you, your friends and relatives on your upcoming vacations in majestic Sa Pa. If you need assistance with booking, don't hesitate to contact us once! Once again, thank you very much. Sincerely, Bamboo Sapa Team !