Sapa Freesia Hotel Reviews

Very friendly and English speaking receptionist. He helped us book a taxi and tickets for Rong May Glass Bridge online. Would recommend if u are traveling to Sapa on Sapa Express bus as the drop off point is only a minute walk away from the hotel.

Need a refitting and refinishing and a good clean bedding and towels clean

It was so calm than the city center. The room was clean and staffs were kind.

Location is ok. The breakfast menu is varied but the taste is ordinary. The towels had lots of black stains like used towels used to use as doormats

Convenient location near Truc Lam Zen monastery and Sapa lake shore. I don't know if it's because of the dew or because the washing machine didn't have time to dry, but it smells a bit damp. Staff are friendly and enthusiastic

Pool was not in service and dirty. Gym was also shut down. Rooms are older than photos appear

Bellow average , not very clean. Poorly built hotel, tin walls, bathroom not up to standards. Only positive side staff with big smiles and warm welcome.

Despite the friendly staff, the pillow situation was a letdown—two out of three reeked of sweat. Additionally, paying for a mountain view ended up being a subpar experience.

Not even a two-star hotel. It is nothing like what you see in the pictures on the *********** page, for example. The entire hotel requires maintenance urgently. Strong smell in the room, ripped wallpapers, stained towels and dirty walls. Disappointment.

We paid for mountain view and we didn’t disappoint what we have. The property is a bit away from the street so a bit quiet. You need to hike a bit but most people should be ok. I won’t recommend a wheelchair person unless you go in/out using taxi/grab or bus. Traditional wet market doesn’t seems traditional at all. It is only 5 minutes away. ‘Gringo’ price is at least twice more expensive. Try less than half for the asking price.

The hotel was perched on a little slope from the main traffic. This offered better city views and of the mountains beyond. Hotel has grand reception/lobby The bedroom though, is due for some deep cleaning and maintenance. Had some issues with the hot shower and AC. Parts of the room are dusty. Bedroom slippers also look dirty and dusty. The hotel seemed a little short-handed with English speaking staff so communication can be a little challenging at times. They do however make an effort to help. The restaurant is well staffed and breakfast selection is quite good.

Great position. Staffs are very kind and helpful.

Absolutely loved this hotel in Sapa - best hotel we stayed in during our visit to Vietnam! The bed was soft and there was a real shower separate from the toilet and sink. The room was large with a very nice bathroom. Breakfast was nice and the restaurant served lunch and dinner as well with good food. They also had an area for massages which were very good. The hotel is situated up a short steep hill, but at the bottom of the little hill you can catch a ride on the open air shuttles to wherever you want to go. We would definitely stay here again.

Eddie, one of the managers, is very helpful and was understanding when we cut our trip short - the recent typhoon made the weather pretty unpleasant. The photos don’t quite reflect the hotel, but it’s an excellent option for families careful with their expenses. The top corner room, I think it was 517?, was spacious (not something we’ve had much of in Vietnam). The room had super views out over the town.