Tuan Chau Resort Ha Long Reviews
Tuan Chau Resort Ha Long
Tuần Châu, Tuan Chau, VietnamView Hotel Details
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1 night
Tuan Chau Resort Ha Long Guest Reviews
4/5
Very Good
22 review
Verified reviewsLocation4.0
Amenities4.1
Service4.0
Cleanliness4.1
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All Reviews(22)
Positive reviews(21)
Reviews with photos/video(5)
Great service(7)
Negative reviews(1)
Eshaal Travel
Pine Hill Villa Non Smoking
Stayed in Mar 2024
Couples
11 review
Amazing
Posted on Mar 3, 2024
This hotel is so nice and clean. Staff also so much kind. Breakfast is normal but good.
Location is on the beach but little far from downtown. If you like so much nature then I will just recommend you only this hotel
Response from Property: hank you for taking the time to share your wonderful experience at Tuan Chau Resort.We are very pleased to know that you are satisfied with our service.Your satisfaction is a great pride and motivation for us to continue to improve and improve service quality.We look forward to welcoming you back to Tuan Chau Resort in the near future.
Guest User
Beachfront Villa Non Smoking
Stayed in Oct 2023
Friends
4 review
Outstanding
Posted on Oct 4, 2023
Brilliant location and service, highly recommend for short stay
Response from Property: On behalf of the team at Tuần Châu Resort Hạ Long, I would like to express our sincere gratitude for choosing to stay with us. We are honored to have had the opportunity to serve you and we hope that your stay was nothing short of exceptional. Our priority at Tuần Châu Resort Hạ Long is to provide our guests with a relaxing and enjoyable experience. We take great pride in the quality of our service and our attention to detail, and we are thrilled to know that you had a memorable time with us.Thank you again for choosing Tuần Châu Resort Hạ Long for your recent stay. We look forward to the pleasure of welcoming you back in the near future and providing you with another unforgettable experience.Warmest regards,Tuần Châu Resort Hạ Long
Teacher David in Hanoi
Pine Hill Villa Non Smoking
Stayed in Aug 2022
Couples
10 review
Very Good
Posted on Sep 6, 2022
If you want a calm hotel and Villa this is your one, good breakfast and staff very friendly!
NIKOLAl
Pine Hill Villa Non Smoking
Stayed in Apr 2024
Couples
8 review
Outstanding
Posted on Apr 19, 2024
Nice hotel, I got the impression that we lived alone in the hotel.
The only thing you need to do is change the number cards, you are afraid of losing it.
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Guest User
Pine Hill Villa Non Smoking
Stayed in Feb 2024
Other
12 review
Very Good
Posted on Mar 1, 2024
Was worth a visit.
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Anonymous User
Promenade Villa Non Smoking
Stayed in Sep 2023
Solo travelers
84 review
Posted on Sep 24, 2023
The hotel room facilities are relatively old, but because it is close to the seaside, there is a beach where you can swim. If you want to swim, it is a suitable hotel. However, the overall service was not good. Breakfast was not served until 9 o'clock, and many foods were not replenished when they were empty. In addition, at 10:50, the service staff knocked on the door and kicked people out to check out, which was very uncomfortable. This time the arrangement is 8608.
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Response from Property: We want to express our heartfelt thanks to you for choosing Tuần Châu Resort Hạ Long. We are thrilled to learn that you had an extraordinary experience with our services.We also apologize for any imperfections you encountered. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations. We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guestsWarm regards,Tuần Châu Resort Hạ Long
Tonyfeng
Pine Hill Villa Non Smoking
Stayed in Dec 2023
Friends
43 review
Outstanding
Posted on Feb 25, 2024
The location of the hotel is relatively remote, but the room environment is still very clean. The service at the hotel restaurant is cordial and good. The only drawback is that it is still some distance away from the night market in the entertainment area. If you prefer to stay purely on vacation, you can choose to stay here. The environment is quiet and quiet. If given the chance, I would choose to stay here
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유미사랑
Pine Hill Villa Non Smoking
Stayed in Sep 2023
Family
17 review
Posted on Sep 6, 2023
It was a cost-effective place for a resort and I had a good rest. The location is good for those taking a cruise tour, but it takes a long time to take a taxi to get to the city.
Original TextTranslated by Google
Response from Property: We want to express our heartfelt thanks to you for choosing Tuần Châu Resort Hạ Long. We are thrilled to learn that you had an extraordinary experience with our services. We also apologize for any imperfections you encountered. Our goal has always been to provide the best service to our guests, and we regret that we were not able to meet your expectations. We greatly appreciate your feedback and we will use it to improve our services and provide a better experience for our guests Warm regards, Tuần Châu Resort Hạ Long
Euphoria.20
Pine Hill Villa Non Smoking
Stayed in Jul 2023
Family
1 review
Outstanding
Posted on Jul 31, 2023
Nice room, good service, bathroom has a tub, clean
I stayed in a room on a pine hill so there were mosquitoes in the room. Anyone with small children should bring insect repellant spray
Satisfied
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Response from Property: We would like to sincerely thank you for your choice of Tuan Chau Resort Ha Long. It is a great honor when we receive positive feedback from customers.
All members of our team are constantly trying to perfect and improve service quality, to bring the best experience to each guest.
We look forward to seeing you again and hope to welcome you soon.
Best regards,
Tuan Chau Resort Ha Long
kangulinh
Promenade Villa Non Smoking
Stayed in Sep 2022
Family
4 review
Great
Posted on Sep 3, 2022
The environment and facilities are quite good, and the service at the front desk is also very good. There are staff who can speak Chinese, but there are a few shortcomings: it is raining, and the tram driver is unwilling to see the guests off, and the poor tone of the refusal makes people uncomfortable; the restaurant serves Vietnamese food, and my daughter-in-law is Vietnamese. They all said it was not delicious. I ate a few bites, but it was tasteless at all. There are few breakfast styles. There is a certain distance between the front desk and the guest rooms. As a 4 star is not enough in all aspects.
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Guest User
Pine Hill Villa
Stayed in Jun 2022
Couples
4 review
Amazing
Posted on Jul 17, 2022
Friendly and sea front. It's cool and nice, but the hostel itself is too big, so it's hot every time I go for breakfast:.. When I call the bus, it comes right away!
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Guest User
Stayed in Sep 2023
Other
0 review
Outstanding
Posted on Sep 8, 2023
That is a great resort with private beach in Tuan Chau during 3 days 2 nights for our family. Nice staffs, natural and peaceful atmosphere, beach view from our room. We will come back here again with our friends.
Guest User
Stayed in Aug 2023
Other
0 review
Outstanding
Posted on Aug 29, 2023
Wonderful unique resort in Ha Long City, special location on the Island but can drove myself from the mainland to the Resort without fairy! It was very quite, peaceful and full of nature around my room. I love the best road ever connect from the Reception Building to my room. You should try and do not forget filming along the internal road, up to the mountain
Guest User
Stayed in Jan 2023
Family
0 review
Outstanding
Posted on Jan 31, 2023
We had a such a wonderful time here, absolute luxury, kind, friendly and efficient work team. We went during off season, which was ideal for us, not many people around, we travelled here from Hanoi, so the difference was vast. We we’re in room 2501, and I must say the views were something to behold. Would definitely return here. The rooms where immaculate. So lucky to have the chance to stay. The beach is literally on your door, but if you don’t fancy the walk then you can be picked up via a large golf buggy. Beach bars are open and some good restaurants on the front. Again really lovely people. Thank the Lord for Google translate, I’d recommended it to anyone.
kashish
Stayed in Jul 2023
Other
Outstanding
Posted on Jul 3, 2023
The location of property is excellent. Just next to the beach.
The place has less staff so everything takes long time.
They should also get more vegetarian food options.