Courtyard Atlanta Northlake

Great staff and conditions. However, due to short of staff, the breakfast was closed early and we didn't have a chance to have it :)

The staff that checked me in and out was awesome. I wasn't too happy about paying for breakfast.

Not good at all

Easily the worst hotel stay I have ever had. I’m a soon to be platinum elite member and this place was awful. I stayed for 5 total days and did not have my room serviced even once! No one took out the trash, no one gave me new towels, no one did anything despite me asking each morning repeatedly on 3 separate occasions. We had to try 3 different rooms it was so bad. One room had no shower curtains and an open door to the outside. Our “suite” they gave us had a hole in the door and a telephone that didn’t work. One of the worst experiences I’ve ever had with any hotel in any brand. Avoid at all costs.

We had an intruder come into our room early in the morning while in bed drinking coffee. He appeared to be a homeless man. He entered from the sliding glass door. It was unlocked and we never even realized there was a door because of the curtain. I actually assumed it was a window. He just came in like it was normal before I chased him out. There was quite a bit of construction that was not kept in good organized condition. Im not surprised he was on the premises. I am also surprised that when I complained and asked them to call the police, the manager never followed up with me. I told the front desk associate that I was not paying for this. She told me I would be credited and the manager would call me that morning. No credit and no phone call after day 3. I am absolutely amazed at how poorly this place is run. I am reporting to Courtyard by Marriott about their Atlanta Northlake location but will be surprised if they respond. This was a really bad encounter. Again, we had a vagrant walk into our room while in bed and no one has contacted us. The place is not in good shape and they should not charge full price and also should let you know they are in remodel.

No hot water for showet

Enjoyable stay. The staff was professional and very nice; the Room was comfortable.

They are "under construction" no elevator, room has gnats, no towels, the bathroom cabinet fell off. I think something just bit me but I could just have the heebie jeebies at this point. I used almost my whole bottle of bed bug spray, just in case.

Hotel was undergoing a renovation which made parking inconvenient. I am sure everything will be fantastic with the renovation is completed