Guest User
August 12, 2023
Clean and comfortable hotel. Room was spacious.
Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues.
A complimentary airport shuttle is available from 4am until midnight.
Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives.
The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked.
The fitness is small, but has quiet the necessary equipment for a good workout.
Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review.
I would stay again, but only after confirming my booking.