Bakal Tulum By Lockey
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Bakal Tulum By Lockey

Opened in 2024
Calle Sol Ote., Tulum Centro, Col Huracanes, Colonia Huracanes, Tulum, Quintana Roo 77760, Mexico
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With a stay at Bakal Residence By Lockey in Tulum (Tulum City Center), you'll be a 2-minute drive from Tulum National Park and 5 minutes from Tulum Mayan Ruins. This aparthotel is 3.3 mi (5.3 km) from Tulum Beach and 10.7 mi (17.3 km) from Xel-Há Park.Show More
We Price Match
hotel overview picture
Highlights
Parking available
Ideal location
Newly opened
Sparkling clean
Lots to do
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Amenities
Pool
Gym
Parking
Airport shuttle pick-up
Car rentals
Airport shuttle drop-off
24-hour front desk
Bicycle rental
All Amenities
Property Description
With a stay at Bakal Residence By Lockey in Tulum (Tulum City Center), you'll be a 2-minute drive from Tulum National Park and 5 minutes from Tulum Mayan Ruins. This aparthotel is 3.3 mi (5.3 km) from Tulum Beach and 10.7 mi (17.3 km) from Xel-Há Park.
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4.6/5
Great
Cleanliness4.6
Amenities4.6
Location4.6
Service4.6
All 14 Reviews
Surroundings
Airport: Tulum International Airport
(41.2 km)
Landmarks: Parque Colonia Huracanes
(200m)
Landmarks: ITour Mexico Riviera Maya Tulum Eco Tours
(220m)
Landmarks: Koox Diving Tulum
(270m)
Landmarks: Tulum Social Pubcrawl
(310m)
Landmarks: Tulum Monkey Sanctuary
(480m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Studio With Balcony
7

Standard Studio With Balcony

1 King bed
32.4m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior Suite
16

Superior Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
126.8m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Apartment
17

Deluxe Apartment

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
65.7m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

4.6/5
Great
14 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
Average for similar properties in Tulum

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. ₹ 103.89). Trip Coins can be used to save instantly on room rates.

Most Mentioned
M‍i‍c‍h‍a‍e‍l
January 12, 2025
Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
K‍a‍b‍i‍r
January 6, 2025
There is nothing good about that place.
R‍O‍C‍I‍O
January 10, 2025
Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
K‍i‍r‍s‍t‍i‍n
January 4, 2025
We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
J‍a‍m‍e‍s
October 29, 2024
Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.
S‍h‍a‍d‍a‍r‍a
October 7, 2024
My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 29, 2024
The positives: The rooms were beautiful and modern. The hotel location was excellent. Probably a decent choice if you only need one room. The cons: I celebrated a milestone birthday and had a larger reservation. I had an incredibly frustrating experience at this hotel. First and foremost, the hotel failed to reimburse me for rooms that were canceled, despite their cancellation policy clearly stating they would do so. I reached out multiple times for a refund, but they ultimately refused to honor their cancelation policy. After many texts, and emails with Angel (finance) and Emmanual (concierge) who agreed that I should be refunded, the process dragged out to over 2 months with excuse after excuse. I finally resorted to asking my credit card company to dispute the charges, and was promptly refunded. Out of the 5 nights we stayed, our penthouse only had hot water for 1 night. The other rooms in our party also experienced cold water the first night of checkin. The hotel had to call a maintenance person twice to troubleshoot the cold water issues. The shower design is horrible. Water runs everywhere when you shower. The brand new sink fixtures of 2 years were taped, because water sprayed from the kitchen faucet. The concierge service was another massive letdown. It was clear the concierge is not equipped to handle a larger reservation. I made several requests for assistance prior to arrival, but responses were either slow or non-existent until I repeatedly followed up. The days when Emmanual was free to help, we were able to secure reservations for transportation and a couple of restaurants. He did make some good recommendations. Our special event was mishandled, with important details being overlooked or ignored, making what should have been a memorable occasion a hassle. We were scrambling to find rooms where the private chefs could cook because the hotel did not have a proper kitchen, and we had to ask each guest to bring their own silverware and plates to dinner. If you lose your room key, the hotel doesn't have updated technology to open your door without calling a locksmith because they only have 2 physical keys per room. This outdated system added another layer of inconvenience to an already frustrating stay. This hotel is severely lacking in many areas. I would advise anyone looking for a smooth, enjoyable experience to look elsewhere. I would also strongly advise any potential investors to look elsewhere. The hotel's lack of modern systems and inefficient processes make it an unappealing investment opportunity. New staff personnel would be required to run this investment effectively and honestly to deliver a consistent, high-quality experience that will generate long-term profitability.
M‍a‍r‍i‍e‍l‍a
September 17, 2024
El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
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s‍a‍m
June 27, 2024
Perfect for family - We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.

Services & Amenities

Gym
Restaurant
Restaurant
More Amenities
Internet
Pool
Parking
Transportation
Front Desk Services
Public Areas
Health & Wellness
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

To check in, provide the following 1 day in advance: their check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Please contact the hotel for details about cot policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
MXN$350 (approx. ₹ 1,459.97) per person per night

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Property Description

  • Opened: 2024
  • Number of Rooms: 18
With a stay at Bakal Residence By Lockey in Tulum (Tulum City Center), you'll be a 2-minute drive from Tulum National Park and 5 minutes from Tulum Mayan Ruins. This aparthotel is 3.3 mi (5.3 km) from Tulum Beach and 10.7 mi (17.3 km) from Xel-Há Park.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center.

Grab a bite from the snack bar/deli serving guests of Bakal Residence By Lockey. Local cuisine breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.

Featured amenities include express check-out and an elevator. Free self parking is available onsite.

Make yourself at home in one of the 4 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and ceiling fans, and you can also request cribs/infant beds (surcharge).

Frequently Asked Questions

What is the nearby landmark for Bakal Tulum By Lockey?

Bakal Tulum By Lockey is at the prime location of Tulum. The nearby landmarks include Parque Colonia Huracanes, and it is 200m from your search (straight-line distance).

What amenities and services does Bakal Tulum By Lockey have?

Bakal Tulum By Lockey has the following popular amenities and services: .

Does Bakal Tulum By Lockey provide breakfast?

No, Bakal Tulum By Lockey doesn't provide breakfast.

What are the check-in and check-out timings at Bakal Tulum By Lockey?

The check-in time at Bakal Tulum By Lockey is 16:00 and the check-out time is 11:00. You can request the property for early check-in or late check-out by directly reaching out to Bakal Tulum By Lockey.

How to get from the closest airport to Bakal Tulum By Lockey?

The closest airport is Tulum International Airport, and it is about 42 mins from hotel by car (41.2 km).

Does Bakal Tulum By Lockey offer airport transfer services?

Yes, Bakal Tulum By Lockey offers airport transportation for guests. We suggest you call ahead to confirm details.

Does Bakal Tulum By Lockey have a swimming pool?

Yes, Bakal Tulum By Lockey has a pool.

What are the check-in and check-out times at Bakal Tulum By Lockey? Is early check-in and late check-out available?

Prices at Bakal Tulum By Lockey are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportTulum International Airport
Distance to Airport41.19KM
Average Price FromINR25628
Hotel Star Rating5