Best Pet Friendly Hotels in Tulum

There is a reason Condé Nast travel ranked this beautiful resort in the top 3 of Eastern Mexico! It’s amazing, the property is kept immaculate, the service is unmatched. We had the ceiba club experience tbh I can see why families might find that aspect appealing but in the future we will skip this upgrade

We enjoy this hotel so much we have stayed every time we are in Tulum! The rooms are clean and nicely decorated, the jungle view is beautiful. We have stayed in many of the different rooms but our favorite is the one bedroom suite with balcony. The terrace suite is nice too, but the terrace isn’t covered so when it rains you lose that space. We love how accommodating and friendly the staff are. I think I lost something every day we were there last time (swimsuit coverup, sandals, car keys) and they were right there to make sure I was reunited with my items. The breakfast staff was great, they made sure you had everything you wanted and again, always a smile to great you. The bar staff was excellent also, we mainly ate at the downstairs bar and had our food delivered poolside. It didn’t take long for them to know our favorites! Make sure you take advantage of the 2 free drinks and the twentyish dollars in credit you get each night. The rooftop pool is reserved for adults, but during the day if no one is up there, they did allow our son to get in (he is 10). The rooftop pool is great, it is an infinitely edge looking out at the jungle. The downstairs pool feels more intimate. The housekeeping staff is also on point, we often only have housekeeping when we need it, a few days in to our stay usually, but the day we had it done everything was perfect upon our return, and the toys my son had bought were cutely arranged on his bed (which they also made up properly for us!). The location is great for nearby restaurants (which I found to be better than the ones on the beach) and renting a car or scooter. Take advantage of the lagoon snorkeling trip they offer as well, you have to rent the snorkel gear but the entrance fee and the transportation fee are included. In Tulum transportation so expensive!! We did not do the beach transportation but they do offer that. They also have a laundry facility! We brought detergent and quarters with us. If we were to come back to Tulum we would stay here again.

The price is a bit expensive. Good location. It's convenient for eating and shopping around. The room is big. Night life is abundant. It's also very convenient to get to the station. I will choose to stay here again when I go to Cancun in the future.

Hotel Muare is one of the more popular hotels in the Tulum area. It is a perfect getaway if you want to have a quiet time from the hustle-and-bustle of the city to recharge. The rooms are designed to look like houses in the remote places but with all the modern amenities. It also is a great option for someone who cares about staying at an Instagrammable hotel/resort. There is one restaurant which provides good food. Negatives: -Getting to the hotel will require you to drive through really broken dirt road with several pits. -While the food options are good, if you’re someone with a dietary restrictions - e.g., vegetarian, vegan, pescatarian, don’t eat red meat or raw fish, etc. you may run out of options quickly. The staff is flexible though, so they may customize few dishes for your suiting. -In general Tulum is expensive. However, Muare is up a notch. While it was a great place to stay, the price didn’t seem justifiable to me. Specially, since I don’t care as much about capturing Instagrammable photos. -While the staffs are helpful and friendly, their extreme focus on getting money out of you is just off putting. Examples: we planned to have food by the pool and it took them forever to get us the food. They missed certain items in the order. We also had issues with our food (fly in maple syrup) which was still fine (since bugs/insects can fall in your food when you live in the nature). However, when we reported and asked for a replacement, they never returned with the fresh maple syrup. Finally, I had to go to the restaurant and pick it up myself. However, when it came to asking you to pay, they would run behind you to get your sign. On top of that, there is a default tip amount included in the bill which some of them may not even care to mention to you. While checking out as well, they added a hefty service charge to the bill - this on top of the already expensive booking fee. Overall, my review is that it is a good place to stay. However, too expensive and the cost is not really justifiable. Plus for the good service they provide, it is really off putting when you see how focused they’re on getting more money out of you in any way possible.

What we wish we had known before booking this hotel: - COMPLETELY ISOLATED. There is nothing around (super residential) and it was a $60 USD taxi ride to go to the center of Tulum ($30 each way), or pretty much anywhere else. So you need a car to stay there. - NO SWIMMING OR WALKING ON BEACH. There is sooooooo much sargasso/sea**** on the sand (like a 2 foot tall wall) and in the water (like sea**** soup), and coral + rocks on the bottom so we couldn't get in the water at all. And that's true of the whole area, on both sides of the hotel. It's also hard to walk on the beach because the sand is full of coral pieces, hurting the bare feet. Not at all what we wanted. - FOOD & DRINKS ARE EXPENSIVE. The food and the cocktails at the hotel restaurant were good, and some even very good, but the prices were almost California prices. And with no other options around, and no way to get anywhere, it got pretty expensive. - NOT LIKE PHOTOS. While the design of the hotel is beautiful and stylish, the place is in a state of disrepair. Looks like it's been open for more than 20 years, and it's not even 7... We thought we were booking a luxury boutique hotel based on the price, but it didn't feel like that in person. On the positive side, the staff was AMAZING. We loved everyone, and they made our stay pleasant even though we were disappointed in several aspects. Lucy, Luis & Fabian at the reception and Moises, Eduardo & Ricardo at the restaurant/bar were all wonderful!

Location: We stayed at una vida for my mums birthday in February. I was a bit apprehensive initially as I knew the hotel wasn’t close to the hotel zone and main touristy areas and was having second thoughts about the location. Once arriving however, I realised I 100% made the right decision. While not close to the hotel zone, the location is perfect if you’re looking for a peaceful, relaxing and quiet holiday ( and not looking to go to the beach every single day!). You can easily walk into town ( 15mins) to get to the shops and restaurants and the beach is a 20 min drive. It is a bit expensive for a taxi (600 pesos/ 30gbp one way) but we were prepared to pay this since we didn’t go to the beach every day and much preferred the location of our hotel. The hotel kindly arranged taxis for us whenever I asked. Food: The food was delicious at the hotel. I did find some dishes slightly salty but this wasn’t a major issue. While breakfast was included with our stay, this only comprised of 3/4 dishes from the entire breakfast menu. This was fine at first but since we were staying for 7 days, it did get a bit boring and repetitive so we began paying for dishes from the rest of the menu. We went to the sister hotel ( less than a min walk) for drinks which were really tasty. Staff: All the staff were super friendly but a massive shout out to Fer who went above and beyond to make us feel welcomed. He was so friendly and always had a smile on his face. He gave us some great recommendations on places to go and some great tips/advice too. He also arranged an excursion for us and always messaged me on WhatsApp to keep me informed throughout our stay. Fer definitely made our stay here even better! Room: We stayed in a one-bedroom room ( 3 adults). The room had plenty of space for us all - it included a room with a big double bed and balcony and then a kitchen/ living area with a smaller sofa bed. There was another balcony here and a stove, fridge and table. I loved how spacious the rooms were! Pool: There were two pools we could access, one at una Vida and one at bardo the sister hotel. While the pool at bardo was bigger I found the one at una Vida was always much warmer. Towels are provided and there’s plenty of day beds to sit around and relax.

Located in Tulum (La Veleta), Turquoise Tulum Hotel is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This bed & breakfast is 3.6 mi (5.8 km) from Tulum Beach and 4.6 mi (7.4 km) from Playa Paraiso.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features concierge services, a communal living room, and bike parking.A complimentary continental breakfast is served daily from 8:30 AM to 10:00 AM.Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.Make yourself at home in one of the 6 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.

With a stay at Ahau Tulum in Tulum (Zona Hotelera), you'll be steps from Ven a la Luz Sculpture and Tulum Beach. This beach hotel is 1.8 mi (2.9 km) from Sian Ka'an Biosphere Reserve and 2.6 mi (4.1 km) from Tulum National Park.Relax on the private beach or enjoy other recreational amenities such as a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.Enjoy international cuisine at Ahau Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Local cuisine breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).Make yourself at home in one of the 24 air-conditioned rooms featuring minibars. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Let's start this out by saying I paid about $30 USD per night for two different five night stays in June 2022. The air conditioning worked purposely, despite what other reviews state, and there was nearly nobody there at all (like maybe eight or nine other people) during our stay. It is perfectly central - a less than ten minute walk from anything you want to do in the city. Plenty of cabs out front (if going to the beach the going rate is about 300 or 350 pesos, do NOT get ripped off!!!), and a half block from the bus station for easy transport back to the Cancun airport. Small pool was never skimmed, but whatever. Lots of ants in the room and a scorpion crawled under the door one afternoon, but hey, Tulum is in the jungle after all. 24 hour entrance with a man who will let you in the locked door after hours. Limited seating by the pool (only four chairs), so good in low season but you'll be on your towel on the ground if it gets any busier. Again though, I got a really good price, I've seen the hotel charge almost ten times as much when there is more demand and would have been very disappointed if the cost was much higher than I paid.

We had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all!