Verified traveler
May 17, 2024
My stay was not so good. I booked two days. My first night there, I was getting ready to take a shower and noticed that the ceiling had a hole in it RIGHT OVER THE SHOWER which made me feel like I was being watched or something. The tub had some stains in it. The tub didn't drain properly so I was standing in ankle deep water and the tub was SUPER SLIPPERY. I literally had to catch myself to keep from falling in the tub. Then i noticed that the mattress on the bed had this HUGE CUT along the side of the mattress and was possibly filled with something to keep it from being flat. :-(. I left the next morning to go to work when I came back, I was prepared to take another shower and realized that I didn't have any clean towels. I wanted to call upfront, but my room phone was not connected so I had to call from my cell phone. I drove an hour one way to get to my room and I was hot and tired. When I finally was able to contact the front desk, I was told that I had to bring my dirty towels to the front office in order to get clean towels. I've stayed at other hotels before, and I've NEVER had to go get my own towels. I assumed housekeeping came every day when you were a guest in the hotel to at least ASK if we needed anything or at least bring it to me. Honestly, I don't think I will every stay at that particular hotel again.