Xafira Deluxe Resort&Spa - Ultra All Inclusive Guest Reviews
3.4/5
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.5
Service3.5
Cleanliness3.4
Filter by:
Sort by:
All reviews(46)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(28)
Babs21
Standard Double with Land View<1>
Stayed in May 2023
Couples
2 review
2.7/5
Posted on Jun 6, 2023
Just had a one night stay at this hotel and have to say we are very disappointed. It was for my husbands birthday. This was by no means a 5 star hotel. I have stayed in a lot of 5 stars in turkey and this one does not come close.
The complex itself is very nice but service is very poor. Not enough staff on each department. No free Wi-Fi in the rooms. And the food was terrible 😞 I only stayed one night and was sick with stomach cramps all night 😞 We actually left early which I never do !!
Also the drinks choice was very poor and not good quality at all 🤷♀️
We went to use the gym at 18.00 to be told that it was closed for the evening ? Why?
I would not recommend this hotel and would not
Go back.
Fado
Standard Double with Land View<1>
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on May 15, 2023
Amazing for children very good
İbrahim
Family Room with Land View
Stayed in Apr 2023
Family
1 review
4.7/5
Amazing
Posted on May 22, 2023
All the facilities of the hotel are very nice. We had the opportunity to have a 4-day holiday with my family and we liked it very much. The room and all areas are very clean. Our room was cleaned daily. The pool and social areas were nice and clean. The meals were both diverse and delicious. It would have been better if there was more animation during the day, but we still had a very nice holiday. I thank Trip.
Original TextTranslated by Google
6/13
Виктор Р
Standard Double with Land View<1>
Stayed in Apr 2023
Couples
4 review
4.7/5
Amazing
Posted on May 17, 2023
Good hotel for both adults and children. A beautiful complex with a large swimming pool, a water park (two zones: kids and +14), a comfortable, spacious restaurant.
The rooms are spacious, tired, but everything works and does not fall off.
Take shampoo and other accessories with you. The food is good: every day there was fried and steamed fish. Miscellaneous meat. Fruit according to the season. The coffee is good. Animation did not notice, but a great water park entertains. Beach. There is trouble with him: last season sand was brought in and the beach was comfortable. This year the beach was not prepared for the season: extremely uncomfortable pebbles, it is very inconvenient to approach the water.
Original TextTranslated by Google
6/13
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 29, 2024
Fantastic hotel with so much going on from 10am through to midnight. The rooms were lovely and the pools and slides were exceptional. Plenty of choice of food throughout the day and evening. The indoor pool was not open, but we wouldn’t have used it anyway, as the weather was so beautiful. The rep did tell us that we need to do excursions because there was nothing around but we found a shopping centre within five minutes walk.
X7186RFamye
Stayed in May 2024
Family
1.0/5
Posted on Jun 27, 2024
The worst hotel I’ve ever stayed in ! Absolutely not 5 star and definitely not all inclusive for the price we paid . Still had to pay for ice cream , WiFi per device you wanted it on , a waffle … the list goes on . Staff are so rude and unhelpful ! The place was absolutely filthy to say the least , feces all over the children’s toilet seats at the water park ( apparently this picture is clean after I watched staff clean it ) bedrooms constantly dirty and dirty towels folded as clean on beds. People flicking fag ash in the pool. Any time we tried to eat in the hall it was terrible . Had to clear our own tables to be able to eat . Definitely not enough food for all guests so also ended up having eating out most days . Not idea when we paid all inclusive. Entertainment was below average at best . Just all round a terrible experience, do not recommend!
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 9, 2024
WORST HOTEL EVER !!!!I have been to plenty of places there has never been a hotel so bad , this hotel was so bad I, the food was disgusting and cold always serving the same thing every day , the cleaners never done there job , we identified bed bug as whole my family was covered in small bit marks all over , when we identified the problem to the receptionist they didn’t even bother just changed our room to the another room which was not cleaned as well , when the cleaners arrived in the morning they didn’t do nothing . How can I go to a hotel and can not feel comfortable in my room , the hospitality in the hotel with ALL staff was rude and disrespectful to people staying there , we paid for a all inclusive holiday for staff to say to us say only take one drink at a time , how is this acceptable if you pay this much money ? Soon as it comes to around 18:00 they turn off the light in the corridor , this is a safety hazard as I had to always use my flash , I fell and injured my leg and wanted to attend the 24/7 doctor to come down it was CLOSED !!! How can it have a 24/7 service write down when it’s closed . I had the worst experience in this hotel really wasted my money and just regret this I’m trying to warn you before you book and make the same mistake ! I really don’t understand how this place is not shut down ! This place really needs to be under serious inspections !
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 13, 2024
I read the reviews after I booked it and every word people said was true! Do not book food is so bland and every day same food not much option to eat they don’t even refill your mini bar and clean your rooms properly. And do not book excursions from hotel double the price u would get half price from the beach!
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 12, 2024
Awful, 2* hotel at best. Do not go here. Food was not fit for animals let alone human consumption, 95% of facilities closed, rude unhelpful staff!! We feel like we have been robbed booking to stay at this hotel, we had to eat out and find other places for entertainment.
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 10, 2024
🤢⛔️DONT GO TO THIS FILTHY PLACE 🤢❌⛔️ We booked this hotel as five star, all inclusive holiday but it was disaster. Quality of hotel was worst than B&B , food was repetitive , cold and left over , chairs of restaurant was unbelievably ripped and dirty, germ and dirt was everywhere. And we stay there from 29th of October and they start to closing down one by one of facilities like pizza corner, flat bread area, snack bar was disgusting also, everyday serving a same cold and chewy burger. No kids entertainment, no club or activities, no any evening shows or anything. Smell of sewage everywhere, It was the worst holiday we’ve been . First time booking with loveholiday, and I’m hoping they can do something about it.
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 10, 2024
this hotel was the worst hotel i have ever been to by far, the rooms were dirty and unclean, food was dirty and wasn’t fresh and it was reheated from the day before, staff was really rude and did not want to help and cutlery was dirty and everything was unhygienic
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 5, 2024
Our second time in Xafira, we were here in April. Everything is great. This place is very fun. We are happy to be here. We will come again next year. The animation team is very good. Thank you to everyone. Antalya we love you very much 🇹🇷 ♥️♥️♥️♥️♥️
Guest User
Stayed in Oct 2024
Travel with friends
3.0/5
Posted on Nov 3, 2024
The overall experience is 3 . The food served from Monday -Saturday every meal was stone cold, repetitive and boring. To me there was a complete lack of imagination , flavour & flair put in the menu design. To top it up the entire staff barring a few were unfriendly, rude and lacked professionalism. The pools were really good and clean and ample chairs were available. The patisserie room had a polite young lady serving cakes/biscuits. Also behind the pool area was sat a lady making hot fresh filled pancakes that were delicious. The lobby area itself is nice but the sofas need repairing and mending. Housekeeping staff have the habit of entering the occupied rooms straight after knocking twice ie they don’t realise somebody might be sleeping inside and would need a few minutes to actually open the door. Overall the management needs to heavily invest in training of their staff regarding their manners , attitude and professionalism. We won’t be returning here again .
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 2, 2024
Entertainment team were very friendly and enthusiastic lovely team and hotel , loved the pool games and the shows in the evening , Exceptional and professional experience couldnt have wished for a better time here xxx would come again hands down
Guest User
Stayed in Oct 2024
Other
2.0/5
Posted on Nov 1, 2024
The dirtiest hotel I have ever been. Believe me it is a beautiful hotel but the staff do not know their jobs the rooms were dirty spils of drinks still evident on bedsides the bathroom very dirty the food was cold last night when we arrived thought it was because we came late but this morning breakfast was terrible and cold. The tables were filthy. The cleaner left a pool of water after mopping and she didn’t make the bed. The hotel is a beautiful structure but the staff do not do their jobs