Holiday Inn Express & Suites Turlock-Hwy 99

The hotel is under heavy construction until September. While under construction the doors are left open. I found the same homeless guy who was trying to get into my car wandering the hallways late one night. The hotel has not reached back out to me to rectify this matter so I have to air me displeasure here. It was a very niice hotel at one time. You should look for another hotel until late Fall or whenever they are done. IHG won't help either! I will be taking my business to another chain that respects me and won't let a franchisee rip me off. This is likely the worst stay I have endured since my college days!!!

Location

Beautiful

This is an older hotel showing signs of many years of neglect and poor maintenance. The good news for future travelers is it is currently under renovation. There is constant construction noise from early morning until late afternoon, making a restful stay on the second floor impossible. The customer service lead, “Sonya” offered to move us to the first floor where it was quieter. However, the more serious issue for us is that the water is turned off from 10:00 am to 3:00 pm, leaving us without running water or flushing toilet. Sonya offered to have water for the tank delivered after each flush. Unfortunately, on days she was off, the staff refused — apparently, this accommodation was not conveyed to evening desk clerks or to daytime clerk who served in her absence. Rooms are not routinely cleaned at this location. They do offer clean towels and empty trash. On request, they will make the bed. It appears the limited maintenance is a result of the renovation going on as water is needed for cleaning. It could also be a California thing — some environmental thing maybe? Furniture is old, scratched and in some cases broken (a drawer that doesn’t seat properly). Wall paper is coming loose in some places and shower fixtures old, and in need of TLC. Most of the staff is friendly and polite. When I advised the lady who provides the breakfast that the whole milk was going bad, she thanked me and removed it. The1% milk remaining in breakfast fridge expired today. The free breakfast is a reminder that prison food may not be the worst thing you could eat. Best bet here is bagels, cinnamon rolls or dry cereal and fresh fruit. Coffee is not bad unless you’re used to Starbucks or Peet’s. Although branded as a Holiday Inn, this property is independently owned by the same owner as the Fairfield Inn next door, according to an employee. It in no way meets the standards travelers expect of either company. However, this may be a reflection of the fact that it is under construction, staffing issues may be affected as well. The construction is only scheduled to be going on for about six months. Until it is complete, this hotel is not recommended for anyone who would pass on a primitive camp site in favor of a lodge.

The room was spacious, breakfast decent. The pullout sofa bed was uncomfortable as per my son but the worst issue was the room faced a railway junction and every 1-2 hr a train passes blaring the horn throught the night.The room only had single paned windows. So between the pullout bed and the noise from the train my son barely slept and he had an important test the next day that is the reason we stayed in the hotel, thankfully he did fine.

very nice

Clean safe for woman traveling alone and all the staff was helpful and friendly. Thank you!!

Couldn't sleep ypu could hear all night the footsteps and cracking when walking from up stairs.

Rooms are very clean, updated, great amenities. Bed and pillows very comfortable. Good breakfast options. Staff very nice and courteous. Good location.