Orange Hotel (Turpan Oasis West Road) Reviews
Orange Hotel (Turpan Oasis West Road)
300 West Oasis Road, Gaochang District, Turpan, Xinjiang, ChinaView Hotel Details
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Orange Hotel (Turpan Oasis West Road) Guest Reviews
4.9/5
Perfect
349 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(349)
Positive reviews(344)
Reviews with photos/video(42)
Friendly front desk staff(56)
Delicious breakfast(46)
Classy environment(33)
Awesome amenities(29)
Large rooms(20)
Convenient parking(19)
Many amenities(14)
Would stay again(8)
Negative reviews(5)
Anonymous User
Yue Ruo Liu Jin Double Bed Room
Stayed in Aug 2024
Couples
30 review
Very Good
Posted on Sep 1, 2024
During our one week Xinjiang, the most nice hotel.
Clean, new, nice, breakfast good
Response from Property: Thank you for taking the precious time out of your busy schedule to review the room! We are very honored that you chose Xiaoju as your stop in the huge sea of people. Here, everyone who comes is our distinguished guest, and every encounter is a fate. May a wonderful life be with you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Guest User
California Sunshine Twin Room
Stayed in May 2024
Travel with friends
33 review
Very Good
Posted on May 28, 2024
Comfort room and good breakfast!
The restaurant on 2nd floor named 川渝小館、 taste very good for most dishes especially Braised pork knuckles!
CHULKI LEE
Yue Ruo Liu Jin Twin Room
Stayed in Jun 2024
Solo travelers
4 review
Outstanding
Posted on Jun 15, 2024
Room and breakfast are excellent.
Anonymous User
California Sunshine Twin Room
Stayed in May 2024
Family
17 review
Very Good
Posted on May 25, 2024
Overall good
Guest User
California Sunshine Double Bed Room
Stayed in May 2024
Couples
4 review
Outstanding
Posted on May 14, 2024
Staying at Turpan Orange Hotel is really suitable for people traveling in terms of service, safety and cleanliness! The hotel is clean and hygienic, the staff is warm and friendly, and the orange juice given to me by the front desk is really delicious! Super great hotel!
Original TextTranslated by Google
Response from Property: It is a great honor to receive your five-star praise. I am very pleased to see your heartfelt comments. Your positive words make our persistence meaningful. Xiaoju will always maintain a high-quality accommodation environment and warm and caring service. We will continue to improve the quality of our service and welcome everyone who comes from afar!!! Looking forward to your next stay and wish you a happy life!!!
Guest User
Yue Ruo Liu Jin Twin Room
Stayed in Apr 2024
Couples
7 review
Outstanding
Posted on Apr 8, 2024
Orange was just opened last year. The lobby aisles are super beautiful and grand. The room accessories are just right. The toiletries are very orange and very clean. The lobby staff are patient and caring. The breakfast is rich and colorful. Children and elders like it very much. Next time I come to Turpan , it must be 🍊, thank you 🌸
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoju! We are very pleased to see your thoughtful comments. Your affirmation is the biggest motivation for our unremitting efforts and also makes our persistence more meaningful. We will continue to improve our service quality and look forward to welcoming you again and meeting you all from afar!
Anonymous User
California Sunshine Twin Room
Stayed in Mar 2024
Travel with friends
3 review
Outstanding
Posted on Mar 11, 2024
The front desk staff of this hotel are very warm and friendly, and the service is very attentive and considerate. All the problems raised are solved with care. The overall environment is warm and quiet, the rooms are clean and tidy, and the breakfast is very rich. The hotel has a good location and convenient transportation. There is also a free parking lot and free oranges. It is delicious. I will come again next time!
Original TextTranslated by Google
Response from Property: It is a great honor to receive your five-star praise. I am very pleased to see your heartfelt comments. Your positive words make our persistence meaningful. Xiaoju will always maintain a high-quality accommodation environment and warm and caring service. We will continue to improve the quality of our service and welcome everyone who comes from afar!!! Looking forward to your next stay and wish you a happy life!!!
Guest User
California Sunshine Twin Room
Stayed in Feb 2024
Travel with friends
1 review
Outstanding
Posted on Feb 5, 2024
You can smell oranges as soon as you enter the lobby. The lobby is very atmospheric. The room is comfortable and clean. The front desk staff is friendly and greets politely. The room is fully equipped and the environment is beautiful! The surrounding environment is also convenient. I am very satisfied. It is the best choice for business trips and tourism!
Original TextTranslated by Google
Response from Property: We are very honored to receive your five-star review. I am very pleased to see your sincere review. Your words of affirmation make our persistence meaningful. Xiaoju will always maintain a high-quality accommodation environment and warm and considerate service like home. We will continue to improve our service quality and welcome everyone who comes from afar!!! We look forward to your next stay and wish you a happy life!!!
Guest User
California Sunshine Twin Room
Stayed in Feb 2024
Travel with friends
1 review
Outstanding
Posted on Feb 3, 2024
The hotel room was large and clean, giving people a very comfortable feeling. The lady at the front desk had a very good service attitude and helped us solve many problems. She was very patient. The breakfast is also very rich. There is a very convenient laundry room and gym. I am very satisfied with my stay. I will choose this hotel next time!
Original TextTranslated by Google
Response from Property: I am very grateful to receive your five-star review! Xiaoju will continue to maintain an excellent stay environment and considerate service to make you feel like home. We look forward to your visit again and wish you a happy life full of joy!
Guest User
California Sunshine Twin Room
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Jan 31, 2024
A very satisfying stay. The room facilities are brand new, and the service attitude of the lady at the front desk is friendly and pleasant. Everything is top!
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoju! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
Guest User
California Sunshine Twin Room
Stayed in Jan 2024
Travel with friends
3 review
Outstanding
Posted on Jan 19, 2024
The hotel service is really good. There will be a security guard to open the door when you enter. The girl at the front desk is also very enthusiastic. She gave us hot water and delicious oranges. The room is also newly decorated and very good. The breakfast is also delicious. I like it very much.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! Xiaoju will continue to maintain the excellent accommodation environment and considerate service, making you feel at home. We look forward to your visit again and wish you a happy life full of joy!
Guest User
California Sunshine Double Bed Room
Stayed in Jun 2024
Travel with friends
7 review
Posted on Jul 3, 2024
He said he wanted to place an order, and then took my mobile phone to register as a member of Huazhu Club haha
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm very sorry for bringing you a bad experience. I registered you as a member in the hope that you can experience the hotel's facilities and services more conveniently. However, operating without informing you is indeed an incorrect work process for my friend. I would like to say sorry to you again. We have re-trained all our partners to ensure that similar errors will not occur again. wish you a happy life!
Guest User
California Sunshine Double Bed Room
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Feb 14, 2024
Recommend it to everyone and support Orange Hotel
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to review the room! We are very honored that you chose Xiaoju as your stopover among the vast crowd. Here, everyone is our distinguished guest, and every meeting is a fate. May a beautiful life be linked to you, and look forward to meeting you again in the future and creating more pleasant memories for you!
Xienan Evan
California Sunshine Twin Room
Stayed in May 2024
Business travelers
8 review
Outstanding
Posted on May 7, 2024
I am so grateful to the hotel staff. I accidentally threw my ID card into the trash can with the cigarette butts. The hotel staff contacted me and helped me find it. It is very troublesome to not have an ID card in Xinjiang. Special thanks
Original TextTranslated by Google
Response from Property: Thank you for your visit. Your satisfaction is our greatest comfort and reward. Xiaoju will work harder to do better!
Guest User
California Sunshine Twin Room
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 24, 2024
I booked Orange Hotel for my parents for 3 days. They were very touched and said that the hotel staff took care of them like family, especially the Uyghur lady who cleaned the seventh floor. I would like to express my gratitude to everyone here! Thank you for taking care of the elderly. Although it was only a short trip of three days, the elderly were very happy. If I go to Turpan again in the future, I will choose to stay at Orange Hotel.
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! Xiaoju will continue to maintain the excellent accommodation environment and considerate service, making you feel at home. We look forward to your visit again and wish you a happy life full of joy!