James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)

James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch) Reviews

James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)

224 Chunshu Road, Gaochang District, Turpan, Xinjiang, ChinaView Hotel Details
James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)
James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch)
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James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch) Guest Reviews

4.7/5
Outstanding
354 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(354)
Positive reviews(345)
Reviews with photos/video(94)
Convenient parking(40)
Delicious breakfast(39)
Large rooms(35)
Friendly front desk staff(24)
Well decorated(16)
Tasty coffee(10)
Luxurious(7)
Toiletries were average(4)
Negative reviews(9)
Guest User
Twin Room
Stayed in Sep 2024
Family
7 review
4.5/5
Great
Posted on Oct 11, 2024
Great to have a cafe at the lobby so we can get our coffee fix, breakfast is also good. Room is spacious. Only thing is the cafe opens at 10am Beijing time so we were always waiting for it to open.
Response from Property: Thank you very much for your support and love for our hotel. Regarding the issue you mentioned, please allow me to explain it to you. Because our baristas need sufficient rest and preparation to make more delicious coffee for everyone, we have chosen to open at 10am. Thank you very much for liking our coffee. We will definitely work harder to meet your praise for us. I hope to spend another wonderful time with you.
Anonymous User
Queen Room
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The best hotel in this price range that I stayed in in China! Room nicely decorated and functional, very clean (bathroom as well), breakfast good, staff helpful, great view over the city, good location right next to the bazar. Nothing to complain about at all.
Response from Property: Thank you very much for your praise of our hotel. Your praise made every one of our staff feel very happy. Thank you on behalf of all the staff of the hotel. And in the future, we will continue to make efforts to make every guest feel and warm when coming to this hotel. I am very happy to receive such excellent guests as you. Hope to meet you again in the future!
May
Twin Room
Stayed in Sep 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Sep 25, 2024
Good coffee available at the lobby. Would be better if it would be complimentary for hotel guests.
Response from Property: Hello, I'm very sorry, thank you for choosing our hotel, we feel apologize for the problem you mentioned, we are a coffee themed hotel, and the hotel will offer free coffee In-bag-coffee . Again, we apologize that the staff couldn't provide it to you in a timely manner. We will continue to improve and strengthen employee training. I hope that when we see you again, your accommodation will be flawless!
Anonymous User
Twin Room
Stayed in Aug 2024
Family
11 review
2.5/5
Posted on Aug 26, 2024
The new hotel mainly accommodates bus tour groups. The room cleaning is particularly unclean. The dark color does not mean that it does not need to be cleaned. There are also hairs on the bath towels and sheets. The breakfast is very simple. It is not recommended if you are an individual traveler.
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Response from Property: Dear guest, thank you for choosing to stay at our James Coffet Hotel. We are honored. We regret that your experience did not meet your expectations. We attach great importance to the problems you encounter during your stay. We have dedicated personnel to serve you 24 hours a day. If you have any questions, call us at any time. We will change your room for you as soon as possible or clean it twice. The hotel will make improvements immediately in the future. We will also strengthen training and sincerely apologize to you again. We look forward to your next stay and urge us to make progress!
Guest User
Twin Room
Stayed in Aug 2024
Family
75 review
2.6/5
Posted on Aug 23, 2024
Facilities: The room phone does not work Hygiene: There is a small door in the bathroom, which is a triangular space. It is very dirty inside. Environment: Very good Service: The room service is very poor. In the morning, around 10:30 Beijing time (8:30 Xinjiang time), the room service opened the door directly. We were still sleeping at that time. I don’t know why they came in. This is the first time I have encountered this in so many hotel stays. For this kind of thing, it's not check-out time, and we didn't say anything about check-out. How could they open the door directly? Fortunately, we were all sleeping at that time. What should we do if they come in at a time when it is inconvenient for us? I'm really impressed with their room service. They didn't give a clear explanation as to why they opened the door. I'm sorry and they should take care of the room attendant. Also, I don’t know what the security guards at the entrance do. There is a cone in the parking lot in front of the hotel. We can get out of the car and move around ourselves, but their security guards don’t care.
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Response from Property: Dear guest, the room you are in is an upgraded room type. The small door in the bathroom is a floor pipe well, which will not affect your stay. The environment inside is not as dirty as you said because no one will go in. Regarding the issue of directly opening the door to the guest room, the hotel checked the surveillance system and asked about the guest room. You yourself said that you mistakenly thought that the guest room was in the guest room and knocked on the door next to it, so you did not respond. The guest room also apologized and presented a fruit plate to express its attitude of admitting its mistake. You also said it was a misunderstanding and said you would not complain, so you reported it to the platform. You need us to reduce the room fee for you. The hotel has upgraded your room and will give you a free upgrade when you next check-in. The front desk also asked you when you checked out and apologized to you. You promised at the time that you would not give the hotel a free upgrade. A bad review. But you still left a negative review after checking out. Do you have any other dissatisfaction or suggestions? Finally, the cones in the hotel parking lot are to distinguish the parking of large cars and small cars. To avoid scratches and other unnecessary troubles, there are many parking spaces in the video. It makes Xiaozhe very distressed that you use this as a negative review item! If you have any other dissatisfaction or suggestions, please contact the hotel in time. The hotel will definitely make corrections and hope to receive your supervision! Welcome to visit next time and wish you a happy life!
Anonymous User
Twin Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 29, 2024
It is a newly opened hotel. I stayed in different rooms for two days. The rooms are clean and tidy, and the facilities are very new. One room has no decoration smell at all, and the other one has a little smell, but it is completely within the acceptable range. Breakfast was very rich. All in all, it is highly recommended to stay.
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Response from Property: It is really not easy for us to meet in this huge crowd. A natural smile is worth a thousand words. Whether it is the first time or we have known each other for a long time, the fate between Xiaozhe and you is not just passing by. , but hug each other. When I stand on tiptoe, our hearts will be closer. People also feel warm to each other. Xiaozhe and his friends are willing to give you the sweetest smile and the best service. I hope you will be in a beautiful mood every day.
Wyuanw
Twin Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 20, 2024
This hotel is really nice! Parking is convenient with both ground and underground parking spaces! And there are charging stations for both fast and slow charging! The hotel is very new, with complete facilities, high-end decoration and very good service. Especially the room manager Xiao Yang is very nice and nice! Will stay here next time!
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6/14
Response from Property: Wow~ The guest reviewer’s praise will make Xiaozhe take off! Home is where there is love. Xiaozhe has always hoped to use his thoughtfulness and warmth to become the home away from home in your heart. When you enter Xiaozhe, the first impression it brings to you must be It is our professional and humanized service, and the most important thing is that it will not bring you too much sense of strangeness and indifference. You can't resist Xiao Zhezhe's sincere and enthusiastic power. , thank you very much for your recognition. The facilities and hardware in the room are all themed on coffee culture and are very stylish. It is very good to check in for business trips, tourism, and couples travel. There is a check-in point in the lobby. Remember to take some nice photos next time you check in. Thank you again for your praise and we sincerely look forward to your visit again.
Yuzhisanliangshi_
Feifan Double Room
Stayed in Aug 2024
Couples
21 review
5.0/5
Outstanding
Posted on Aug 16, 2024
This hotel is my favorite hotel I have stayed in during the past ten days of traveling. Hanging ear coffee is also good. I met a tour group when I checked in. I didn't want to be too noisy, so I was given a quiet room and directly upgraded to a suite. I was very satisfied. The laundry room has two washers and dryers to avoid lines. Interlude: I hope my aunt will take a look at the bathroom wall when she is cleaning it. It is darker in color and the previous person who stayed here had her hair on the wall. She was shocked when she took a shower in the middle of the night.
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6/7
Response from Property: It is really not easy for us to meet in this huge crowd. A natural smile is worth a thousand words. Whether it is the first time or we have known each other for a long time, the fate between Xiaozhe and you is not just passing by. , but hug each other. When I stand on tiptoe, our hearts will be closer. People also feel warm to each other. Xiaozhe and his friends are willing to give you the sweetest smile and the best service. I hope you will be in a beautiful mood every day.
Leisixiaonuonuo
Twin Room
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Aug 6, 2024
It must be a five-star hotel. The accommodation environment is very good. It is very stylish and has its own style. The staff is meticulous. When I went to the place where I saw children, I upgraded to the largest room for free. The bathroom area is as big as other bathrooms. It is very good. ! I will choose James Bond next time!
Original TextTranslated by Google
Response from Property: Wow~ The guest reviewer’s praise will make Xiaozhe take off! Home is where there is love. Xiaozhe has always hoped to use his thoughtfulness and warmth to become the home away from home in your heart. When you enter Xiaozhe, the first impression it brings to you must be It is our professional and humanized service, and the most important thing is that it will not bring you too much sense of strangeness and indifference. You can't resist Xiao Zhezhe's sincere and enthusiastic power. , thank you very much for your recognition. The facilities and hardware in the room are all themed on coffee culture and are very stylish. It is very good to check in for business trips, tourism, and couples travel. There is a check-in point in the lobby. Remember to take some nice photos next time you check in. Thank you again for your praise and we sincerely look forward to your visit again.
Hexiaojia
Feifan Family Room
Stayed in Jul 2024
Family
20 review
3.2/5
Posted on Jul 29, 2024
After checking in, I realized that this is a James Coffin restaurant that mainly caters to tourist groups. There are at least 5.6 buses downstairs every night, so you can imagine how noisy the lobby, restaurant and corridors are. Secondly, there is actually a certain walking distance from museums and other downtown attractions. The actual walking distance is about 2 kilometers. The supplies in the room are standard for tour groups. They only provide the most basic toothbrush, shampoo and shower gel. There is no body lotion and conditioner. Basic supplies such as water, slippers, cotton swabs and shower caps are provided. If you continue to stay, don't expect no one to provide them. your. To be honest, if I had known that it mainly receives tourist groups, I would not have chosen this place, it would be too noisy. The advantage is that the room is quite large. By the way, it’s not easy to hail a taxi in Turpan. Regular taxis are cheaper than online taxis.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our James Coffet Hotel. We are honored. We regret that your experience did not meet your expectations. We attach great importance to the problems you encountered during your stay. The hotel will immediately improve and strengthen training. If you encounter any problems at the hotel, you can call our front desk. We will provide you with services 24 hours a day. We sincerely express our sincerity to you again We apologize and look forward to your next stay and urge us to improve!
Yitian01
Twin Room
Stayed in Jul 2024
Travel with friends
17 review
4.2/5
Very Good
Posted on Jul 28, 2024
Facilities: It's okay, but the sound insulation is very poor. It's a nightmare if you don't sleep well! Hygiene: pretty good and quite clean Environment: The surrounding area is pretty good and there is a lot to eat. Service: The front desk is very good There is also a sensor light at the door of the room, which can scare people (I stayed there for several days, and then maintenance came and replaced it and repaired it. Damn it, it still flashes automatically) Picture 3 Blocked with black plastic bags
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our James Coffet Hotel. We are honored. We regret that your experience did not meet your expectations. We attach great importance to the problems you encountered during your stay. The hotel will immediately improve and strengthen training in the future. Noise-cancelling earplugs are provided free of charge at the front desk. You can also contact the front desk to change you to a suitable and satisfactory room. We have dedicated staff available 24 hours a day. Thank you for your service. We sincerely apologize to you again. We look forward to your next stay and urge us to improve!
Guest User
Twin Room
Stayed in Jul 2024
Family
43 review
4.5/5
Great
Posted on Jul 26, 2024
The newly opened hotel is very good. The quality of James Joyce Coffee is fully demonstrated in this hotel. The service is very good. After washing the clothes, I went out to play. After drying, the waiter helped get the room to the room. I saw a child with the breakfast coupon, so I gave it extra. Got one. Parking is also convenient. There are above-ground and underground parking lots. Opposite the hotel is Turpan Grand Bazaar. In short, it is highly recommended.
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Response from Property: Thank you very much for your kind review and recognition. Your satisfaction is our greatest pursuit. Although we have not received your five-star praise, your comments are still our source of motivation. Xiaozhe will work hard to do better and work harder to improve our services and comfortable stay experience. I hope to get your five-star review next time and your 100% approval. I look forward to your stay again!
Guest User
Queen Room
Stayed in Jul 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Jul 2, 2024
This hotel is amazing! The location is also good, near the city center. From check-in to departure, I was very satisfied. First of all, the hotel staff are very warm and friendly. They also enthusiastically help carry luggage to the door of the room. They also provide free parking tickets. It is a hot weather in Turpan and they gave us a watermelon. They always greet every guest with a smile. Makes you feel extra warm.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. James Joyce Coffetel Jiaohe Huayu Branch will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile ^_^
Shanyanzi
Feifan Family Room
Stayed in Sep 2024
Family
99 review
3.5/5
Posted on Sep 18, 2024
還好,硬件是喆啡的一貫標準。沒有毛病。 停車場指示牌不明確,不好找。前台有點敏感,態度友好的提點建議,馬上就傲嬌起來😂。感覺完全不能接受提意見和建議。 明明是雙人床,一邊床頭愣是沒有插座,很不方便的説。 另外酒店要接旅行團的,早餐時候一大堆老年人吵起來,座位也不好找,介意的慎選。
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6/7
Guest User
Twin Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 6, 2024
設施:齊全 衞生:乾淨 環境:優美 服務:前台小麥美女態度好,服務周到。 安心伴手禮:掛耳咖啡真的很贊! 酒店在市中心,交通方便,晚上可以看吐魯番夜景,是非常棒的選擇!
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