Super 8 Hotel (Turpan Gaochang Grape Groove Shop)

Super 8 Hotel (Turpan Gaochang Grape Groove Shop) Reviews

Super 8 Hotel (Turpan Gaochang Grape Groove Shop)

No.518 Guangming East Road, Gaochang District, Turpan, Xinjiang, ChinaView Hotel Details
Super 8 Hotel (Turpan Gaochang Grape Groove Shop)
Super 8 Hotel (Turpan Gaochang Grape Groove Shop)Super 8 Hotel (Turpan Gaochang Grape Groove Shop)Super 8 Hotel (Turpan Gaochang Grape Groove Shop)
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Super 8 Hotel (Turpan Gaochang Grape Groove Shop) Guest Reviews

4.2/5
162 review
Verified reviews
Location4.1
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(162)
Positive reviews(145)
Reviews with photos/video(19)
Convenient parking(20)
Many dining options(14)
Large rooms(13)
Convenient location(13)
Great value for money(12)
Great location(11)
Classy environment(9)
Friendly front desk staff(8)
Negative reviews(17)
Jeff
Standard Double Room
Stayed in may 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on 21 may 2024
Very friendly staff, had no problems checking in as a foreigner. Relatively close to the museum. Definitely would recommend.
Alberto
Superior 2-bed Room
Stayed in jun 2024
Travel with friends
23 review
4.2/5
Very Good
Posted on 8 jul 2024
Near the centre, few minutes by foot at the interesting Museum…
Muhammed Salahudeen
Standard Double Room
Stayed in ago 2024
Travel with friends
12 review
4.5/5
Great
Posted on 6 ago 2024
They didn’t provide laundry
ASHRAFUL 0606
Standard Double Room
Stayed in jul 2023
Travel with friends
11 review
4.7/5
Amazing
Posted on 2 jul 2023
The hotel service is really nice,and the location is very suitable to visit any other places from the hotel
Response from Property: Dear guest, thank you for your recognition. I seem to remember which foreign friend you are from, a New Zealander studying in China. Thank you for your high evaluation of us. I hope you will be successful in your studies in China. I hope you will continue to stay in our hotel next time you come to Turpan.
TeeG
Standard Double Room
Stayed in sep 2023
Solo travelers
7 review
3.0/5
Posted on 9 oct 2023
Average stay. Affordable and decent location.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior 2-bed Room
Stayed in jul 2024
Family
3 review
0.5/5
Posted on 30 jul 2024
As a senior member of Ctrip, I sincerely remind you not to choose this hotel unless you want to suffer. Reasons: 1. The geographical location is remote, and buildings are being built around it and are not yet completed. The sanitary conditions are poor, the facilities are old, the rooms are simple, and the price is on the high side. It completely does not meet the standards of a Super 8 hotel. It calls itself a Super 8 Select Hotel and is at most an ordinary guest house. The Super 8 we stayed in in a small county like Minfeng was better than this one. 2. The front desk clerk has a very bad attitude and is clueless in what he says and does. After we checked in, we found that there was no bottled water in the room, so we called the front desk, who said they would bring it to us. It didn't come until we went out to eat forty minutes later. I went downstairs and told the front desk that we would come back to get it after dinner. When we came back from shopping and asked the front desk to get two bottles of water, she said it would cost two yuan. I told you that the room was short of water, and she immediately said it was impossible, meaning she suspected that we had drank it secretly and asked her for it. Do you think I'm going to tell you that you're short of water after drinking a cent of water?
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Response from Property: Hello, the next day we confirmed that there was no water in the room. The lady in charge of the guest room definitely said that it was. She checked every room before leaving after get off work. Are you still not satisfied after clamoring for ten bottles of water? And how did you know there was water in the hotel room? Should I smile and ask you if you have finished your drink or should you tell me if there is one in the room? I smiled and said to you that it was impossible. The lady in the guest room wouldn’t let it go, so you started yelling at me. The hotel provides two free bottles. Mineral water, you have to pay after drinking it. The security uncle and I will explain it to you and confirm it. You and your husband yelled at me one after another and said that I didn’t listen. You don’t need to explain. You look down on me for buying it. Can't you afford these two bottles of water? Now bring me ten bottles of water. I will bring you ten bottles of water without saying a word. You took them out and put them in the car without paying, right? Your attitude of speaking, yelling and morally kidnapping me, you said don't look down on our people so much. My words show that I look down on you. You can't afford to pay two yuan. You were unwilling at the beginning of check-in. Booking online is expensive. Come to the hotel to see that membership prices are cheaper than online. You want me to upgrade you to a superior family room. I said I can upgrade you but you need to pay extra. The room type you booked does not meet the superior family room type. Come on, I already booked it so expensive. Why not? Upgrade me. The online ordering platform will deduct part of the commission to the hotel so the low price is not that high. It will be like your money goes directly into our account. Respect is for those who respect it, and everything is mutual. Secondly, our hotel is located in the city center, so it is convenient for eating and doing everything. Don't find big problems because of small problems.
Guest User
Superior 2-bed Room
Stayed in ago 2024
Family
7 review
1.5/5
Posted on 14 ago 2024
During the whole process, I saw a waiter at the front desk. The room stank, the bed creaked and the machine made noise, and all the rubber on the bedside fell off.
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N
Standard Double Room
Stayed in ago 2024
Couples
11 review
2.2/5
Posted on 11 ago 2024
Poorly maintained structure; room missing one of the two shower doors and with the access door damaged.
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Guest User
Standard Double Room
Stayed in abr 2024
Solo travelers
1 review
1.2/5
Posted on 7 abr 2024
I just went to the front desk but they were not there. I waited for a long time but they didn't know how to call for help. They had to ask for help. The soundproofing was not good. I couldn't sleep because of the noise in the corridor at 7 o'clock in the morning. The service attitude was not good at all!
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in sep 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on 12 sep 2023
👏This time I went shopping in the mall, and this store was the most satisfying! The shopping environment is really clean and hygienic, making me feel super comfortable shopping there! And the service attitude is also super good, it is worthy of being an internet celebrity store in the mall! 💖
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Response from Property: Dear guests: Hello! Thank you for your trust in Super 8, and thank you for your generous praise and strong recommendation! It’s really hard to leave Super 8 when you love it. Super 8 is your most beautiful and warmest home in Turpan. Remember to come back often when you have time!
Guest User
Business 2-bed Room
Stayed in ago 2023
Family
15 review
5.0/5
Outstanding
Posted on 4 ago 2023
The facilities are complete but not very new. The sanitation is clean and tidy. The environment is good and parking is convenient. Service: The receptionist has a good attitude. The breakfast at the entrance of the hotel is delicious and clean, with many varieties, which is great!
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6/7
Response from Property: It is really exciting to see objective, simple and profound praise, and it is also so recognized for our service. We at Super 8 Hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Super 8 Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Business 2-bed Room
Stayed in jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on 14 jul 2023
The room facilities and equipment are reasonable, the central air conditioning is very powerful, the room is very clean and comfortable, the room price is very cost-effective, it is very convenient to eat around the hotel, the surrounding environment is clean, and there is a flower garden shop at the door with a fragrant smell that makes people happy!
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Response from Property: Dear customer, thank you very much for staying in our hotel. We are glad that you have a pleasant stay in our hotel. Thank you for your support and trust in our hotel. We look forward to your next visit!
Anonymous User
Standard Double Room
Stayed in jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 14 jul 2023
The room was very clean and comfortable. The price was very reasonable. The front desk service was very good: the facilities and equipment were very reasonable, and the air conditioning was very powerful; the hotel had its own parking lot; there were many varieties of breakfast next to it: good quality and low price, and there was a small night market outside the door, which was really good; I recommend it to everyone
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Response from Property: Dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Standard Double Room
Stayed in jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on 14 jul 2023
The location of the hotel is very convenient for eating. We went to Grape Valley for fun and it only took 5 minutes to drive there. It is very close to many scenic spots. The front desk staff was also very nice. Seeing that we had children, they upgraded us to a superior king room for free. The room was very big and very convenient for our family of three. There was no water in the room in the middle of the night, and the security guard sent it upstairs. The room was clean and tidy with no smell. I will stay here again next time I have the opportunity to come to Turpan!
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Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Standard Double Room
Stayed in jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 14 jul 2023
Clean and tidy. Clean and sanitary. Very good service attitude. Convenient transportation. Friendly service. The room is comfortable. All conditions are very good. There is free parking lot. The place to eat is very convenient. The surrounding environment is beautiful.
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Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!