Metropolo Jin Jiang Hotels Turpan administrative The Heart of Pai Reviews
Metropolo Jin Jiang Hotels Turpan administrative The Heart of Pai
No.391 Middle Lvzhou Road, Turpan, ChinaView Hotel Details
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Metropolo Jin Jiang Hotels Turpan administrative The Heart of Pai Guest Reviews
4.8/5
Excellent
378 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(378)
Positive reviews(377)
Reviews with photos/video(63)
Delicious breakfast(80)
Awesome amenities(45)
Classy environment(43)
Friendly front desk staff(43)
Convenient parking(42)
Large rooms(26)
Convenient for shopping(11)
Located downtown(7)
Negative reviews(1)
NLC530
Boutique Twin Room
Stayed in Apr 2024
Couples
19 review
Outstanding
Posted on Apr 26, 2024
Enjoyed our stay in quiet room with great breakfast! Easy to get around with DiDi taxis. Strongly recommended! 👍👍👏👏
Response from Property: The hotel responded: Hello,welcome to Xiaojin and get your5 star praise, get yourrecognition, Xiaojin heart assweet as honey, we willcontinue to make progress, lookforward to meeting you nexttime!
KellyLing 凌淑飛
Boutique Twin Room
Stayed in Oct 2023
Friends
8 review
Outstanding
Posted on Oct 6, 2023
Great location and excellent service by the front desk lady and our rooms have been kept really clean everyday by housekeeping lady on 10th floor. Breakfast was ok, could be better if the cooked food was less oily and salty. Coffee machine at the restaurant didn’t work half of the time. Apart from that, we thoroughly enjoyed our stay here. One of the best we’ve stayed at this price range in China. Keep it up. Highly recommended.
Response from Property: On the journey, there is alwaysunexpected warmth.Here,satisfaction is just expectationmoving and surprise is alwaysthe pursuit direction. The coffeemachine will be repaired and wewill correct it. Thank you foryour review and we hope to bewith you all the time!
Morgan Cayla Reeves
Boutique Twin Room
Stayed in Aug 2022
Couples
4 review
Outstanding
Posted on Aug 9, 2022
The hotel was very conveniently located. The room was nice, clean, and comfortable. The breakfast was a Chinese breakfast.
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Arun
Boutique Twin Room
Stayed in Jul 2022
Couples
18 review
Posted on Jul 29, 2022
Excellent service, clean and well maintained rooms and very efficient and helpful staff. Definitely the hotel I would recommend in Turpan to anyone who is looking to visit. Great experience all around!
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room was full and there were many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Jinjiang Metropolo Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope that you will stay next time Come and have a whole new feeling! Looking forward to experiencing it again!
Stephen
Business Room
Stayed in Jul 2022
Couples
49 review
Very Good
Posted on Jul 14, 2022
Generally very good hotel. Not fussy and generally welcoming. We tried to stay an extra night but it seems we weren’t allowed
Response from Property: Hello, dear guests! Thank you for your comments on our hotel. Since the hotel was full that day, we failed to communicate with you well and caused you unnecessary trouble. Welcome to stay again
Guest User
Boutique Twin Room
Stayed in Aug 2022
Couples
2 review
Great
Posted on Aug 6, 2022
Good experience, the fact yjeu /they have a place for nucleic acid tests is a plus.
Guest User
Boutique Twin Room
Stayed in Jun 2024
Couples
18 review
Great
Posted on Jun 16, 2024
The overall facilities are satisfactory. The hygiene in the room is satisfactory. There is a peculiar smell in the corridor, which may be disinfectant. The breakfast is average and acceptable. There is free parking, but the service of the hotel parking guide is not satisfactory. I have to park back and forth several times.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Jinjiang Metropolo Hotel. We are sorry for the bad experience you had and we apologize for that. We are also making changes to the breakfast and parking issues you mentioned to meet the needs of our customers as much as possible and we look forward to your next visit.
Anonymous User
Boutique Twin Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 10, 2024
Ainur at the front desk had a very good service attitude. She explained the hotel situation in great detail. The cleaning lady also provided very good service. The hotel's location and room layout are very reasonable. It is convenient for self-driving tourists to park, and there is underground parking, which is very satisfactory!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and recognition of our hotel. We spare no effort to bring a unique holiday experience to every guest. We are very pleased and touched to see your satisfaction and affirmation. We will continue to work hard and be ready to welcome you back at any time. We look forward to providing you with an unforgettable stay experience again!
Guest User
Boutique Business Room
Stayed in May 2024
Friends
3 review
Outstanding
Posted on Jun 4, 2024
It's still very clean, not bad. It's very close to the city center, close to the Karez, the museum, and the Prince's Mansion. The breakfast is also good, worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and recognition of our hotel. We spare no effort to bring a unique holiday experience to every guest. We are very pleased and touched to see your satisfaction and affirmation. We will continue to work hard and be ready to welcome you back at any time. We look forward to providing you with an unforgettable stay experience again!
Guest User
Boutique Twin Room
Stayed in May 2024
Solo travelers
109 review
Outstanding
Posted on May 19, 2024
The hotel is in a very good location, surrounded by prosperous areas, with a large parking lot and convenient parking. The front desk clerk Ma Yanping and her sister Cardia are warm and enthusiastic in service. They patiently introduced the hotel facilities and surrounding food and arranged a satisfactory room. The hotel room is large, clean and hygienic, the bedding is comfortable, and the breakfast is rich. The restaurant manager Xiaozhi is enthusiastic in service and carefully introduced the restaurant food. The waiter on the 11th floor, Cai Julan, patiently helps guests and is serious and responsible.
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6/7
Guest User
Boutique Business Room
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 26, 2024
Very satisfied, the girl at the front desk is warm and sincere, I will stay at their house next time, I also like the toiletries, the toilet and bathroom are very large, the room is very warm
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Response from Property: Hotel reply:
Thank you for your five-star praise. All the efforts made by the hotel are only to give you a satisfactory experience. Your praise is the source of our efforts. It is the encouragement and suggestions from the little cuties that give us more motivation to make progress. Looking forward to seeing you next time
Guest User
Boutique Twin Room
Stayed in Apr 2024
Couples
18 review
Outstanding
Posted on Apr 11, 2024
There is nothing to complain about except the poor sound insulation. I highly recommend it! It is really comfortable and a very satisfying stay in Xinjiang! The hygiene is done in detail, and there is no watermark on the faucet!
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise. All the efforts made by the hotel are only to give you a satisfactory experience. Your praise is the source of our efforts. It is the encouragement and suggestions from the little cuties that give us more motivation to make progress. Looking forward to seeing you next time
Guest User
Boutique Twin Room
Stayed in Apr 2024
Couples
1 review
Amazing
Posted on Apr 5, 2024
It's OK, the breakfast is also very good, the environment is good, it is recommended to put more chairs in the room and check the TV remote control. Other facilities are very good and deserve praise
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are sorry that we failed to satisfy you and failed to receive you well. We hope that it did not affect your mood during this trip. We will immediately rectify the problem you mentioned and continue to improve our service. We sincerely look forward to serving you again! Welcome to visit us next time.
Guest User
Elegant Twin Room
Stayed in Mar 2024
Other
59 review
Outstanding
Posted on Mar 26, 2024
The location is good, in the bustling area of the city, there are good restaurants around, and it is convenient to eat. There are also ample parking spaces, suitable for self-driving. The room is clean and comfortable, with good facilities and new decoration. I am ready to book again.
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you for your stay! We have been committed to creating a warm and sweet home for every customer. Your comfort and comfort are our highest pursuit. All staff of Jinjiang Metropolo Turpan Administrative Center Hotel look forward to your stay again!
Guest User
Elegant Business Room
Stayed in Jun 2024
Family
10 review
Very Good
Posted on Jun 24, 2024
In the morning, the door lock of my mother's room was broken and she couldn't open the door. She called the front desk twice. My husband went downstairs to the front desk and someone from the engineering department came to the door. Fortunately, they opened the door quickly. When checking out, someone who looked like a manager at the front desk asked about it and took the initiative to give four bottles of mineral water to express his apology. I appreciated it. In addition, the room I booked on Ctrip many days in advance was slightly more expensive than the listed price. Then I checked the price of the hotel on Ctrip that day, and it was indeed a bit expensive. I didn't have much money, but I always felt a little uncomfortable. The room type I booked was not bad, and my husband was very satisfied. The hotel has convenient parking, the Sichuan restaurant next door is delicious, and the fruit they sent was a big plate, which is worthy of recognition.
Original TextTranslated by Google