Konghou Courtyard Suxia Guesthouse

Konghou Courtyard Suxia Guesthouse Reviews

Konghou Courtyard Suxia Guesthouse

Group 4, Bageri Community, Gaochang District, Turpan, Xinjiang, ChinaView Hotel Details
Konghou Courtyard Suxia Guesthouse
Konghou Courtyard Suxia GuesthouseKonghou Courtyard Suxia GuesthouseKonghou Courtyard Suxia Guesthouse
Check available rooms for your travel dates
We Price Match
1 night

Konghou Courtyard Suxia Guesthouse Guest Reviews

4.7/5
Outstanding
322 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(322)
Positive reviews(313)
Reviews with photos/video(176)
Tasty food(60)
Loved the view(29)
Well designed(26)
Convenient parking(24)
Well decorated(13)
Close to scenic area(13)
Tasty restaurant(12)
Friendly front desk staff(12)
Negative reviews(9)
Guest User
Suxia Featured Twin Room
Stayed in thg 9, 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on 9 thg 10, 2023
Very nice guesthouse. Good breakfast. Beautiful wooden building. Kind staff. Comfy room.
Anonymous User
Suxia Putian View Family Room
Stayed in thg 8, 2024
Family
11 review
4.8/5
Amazing
Posted on 16 thg 8, 2024
Facilities: Two double beds. The layout is a bit like a one-bedroom and one-living room suite. It is still very spacious and has a terrace. The decoration style has a sense of design and ethnic characteristics. It is very comfortable and does not make people feel cheap or cumbersome. The air conditioner is also relatively powerful. It's actually not too hot at night, so we turned off the air conditioner. There is no elevator on the third floor. If you have a lot of luggage, you can ask the little brother to help you carry it. Environment: On Grape Folk Street, near Grape Valley, surrounded by B&Bs and with a vineyard in the backyard, the child picked grapes as he wished and was very happy. Hygiene: The overall cleaning is relatively clean. You can pay more attention to the underside of the bed. Service: The little brother's service is good, but I can't afford the room card, so I ran to the third floor to change it.
Original TextTranslated by Google
6/13
Response from Property: I’m really excited to see your simple yet profound praise and recognition of our services so much! Thank you for your strong support to the courtyard. Your satisfaction is the driving force for our progress. We will serve every family member with heart and look forward to meeting you next time!
Guest User
Suxia Putian View Family Room
Stayed in thg 8, 2024
Family
5 review
1.2/5
Posted on 23 thg 8, 2024
The breakfast was very poor, even the porridge was gone and the rest was cold. The package you bought should include grape picking, and it said the picking had already been completed. The bathroom is dry and wet. I forgot the item in the room. I asked about it that day and was told that it wasn't there. I don't know if it was thrown away or taken away. Even the raisins sold in the lobby are twice as expensive as outside.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying here and leaving your valuable comments. We sincerely apologize for not meeting your expectations. We will continue to improve our service and environmental quality. I am really sorry because the grapes that started to ripen in July were all picked by the guests staying in front of us. We will work hard to do better in the future. We look forward to your attention and welcome you to visit again. !
Guest User
Suxia Featured Wood Carved Family Room
Stayed in thg 8, 2024
Family
33 review
4.2/5
Very Good
Posted on 19 thg 8, 2024
The courtyard of the room is very unique, but there are too few hooks in the bathroom, and there is no place to hang clothes. The breakfast is average, and you can wash clothes. The air conditioner is super cool. Coming in from the 40-plus degrees outside is like a world of ice and fire. The free tickets to Huoyun Valley are great value. They are much more beautiful than the Flame Mountain. The only thing is that you must have a self-driving car, preferably a four-wheel drive. The scenery is truly unique.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for staying here and leaving your valuable comments. We sincerely apologize for not meeting your expectations. We will continue to improve the quality of our services and environment. We look forward to your attention and welcome you to visit us again!
Lihaizhen
Suxia Putian View Family Room
Stayed in thg 8, 2024
Family
14 review
5.0/5
Outstanding
Posted on 20 thg 8, 2024
The environment is good, clean and hygienic, the barbecue has no cumin smell and is very fragrant
Original TextTranslated by Google
Response from Property: I'm really excited to see your simple yet profound praise and your recognition of our service and hygiene! Thank you for your strong support to the courtyard. Your satisfaction is our motivation to move forward. We will serve every family member with heart and look forward to meeting you next time!
Regal
Suxia Putian View Family Room
Stayed in thg 8, 2024
Travel with friends
46 review
3.2/5
Posted on 22 thg 8, 2024
Facilities: The decoration is in Western style, the facilities are normal, and the air conditioning is very good Hygiene: Hygiene is acceptable Environment: There is a vineyard and the environment is okay Service: The waitress lacks service awareness and is not very good at talking! There is no elevator, so carry your luggage by yourself! No one paid attention! The waiter didn't say anything when asked! Two tickets for Turpan Fire Cloud Valley: given Grape picking experience: There are basically no grapes!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying here and leaving your valuable comments. We sincerely apologize for not meeting your expectations. We will continue to improve our service and environmental quality. We have warned the female employee that she should not let you carry your luggage by yourself and did not help you. We will work hard to do better in the future and look forward to your attention. Welcome to visit again!
Guest User
Suxia Featured Wood Carved Double Occupancy Room
Stayed in thg 8, 2024
Family
15 review
3.0/5
Posted on 14 thg 8, 2024
The sanitary environment is quite good, but the sound insulation is very poor. You can clearly hear the noise of the children in the morning and the sound of the king playing in the next room at night. Breakfast is simple but delicious. Two tickets for Turpan Fire Cloud Valley: they will be given to us after reminding us. We will not give these tickets without reminding. Grape picking experience: The grapes are super small, and basically all the grapes have been picked, so there is no experience at all.
Original TextTranslated by Google
Response from Property: We are very sorry to hear that you were not very satisfied with your stay. This is contrary to our original intention of providing quality service to every guest. We attach great importance to your feedback. Whether it is service details, room facilities or other aspects that make you dissatisfied, we will take immediate measures to improve and improve. Thank you for your advice.
Guest User
Suxia Putian View Double Bed Room
Stayed in thg 7, 2024
Couples
18 review
0.5/5
Posted on 3 thg 7, 2024
It was a very hot place and our air conditioner didn't work. We lay in bed and couldn't sleep. When we first checked in, we were asked to add WeChat and said that if there was any problem, we could send a message directly. It was really hard to sleep. It felt like lying on hot sand. I kept sweating and sent WeChat. No one responded to the WeChat call, so I called the hotel on Ctrip. The guy picked up the phone in a daze. We said it didn’t matter if the air conditioner didn’t work or cooled it. He said in a somewhat impatient tone that there was nothing we could do. We said that. What should I do if he says he can sleep with the window open and there is no window screen? The balcony of the B&B is shared. How can he sleep? ! This is not the guest next to my house and I don’t know him. He asked me to open the door to sleep. How could I sleep? I didn’t say sorry from the beginning to the end. It seems that we delayed his rest. I just want to say that we are not staying for free. You are on duty, which means that if the guests have problems, they must be solved in time. It's not a kind of delay when you go to bed. It feels like we booked another hotel at 2:30 in the middle of the night and changed the accommodation location. Not to mention the delay in the next day's itinerary, how can we just solve the problem of the air conditioner in our B&B that affects the guests' sleep? ? ? Is this it? Did I pay for the sauna at the B&B? Very bad review! ! ! ! ! ! Even if there is a problem with the air conditioner, you can tell us directly from the beginning, or you can make money after repairing it, okay? The air conditioning in the lobby is cool and you can sleep well. Our room was so hot that we couldn't sleep. I have stayed in so many B&Bs. This is the first time I have encountered someone who solves problems for guests like this! ! ! ! ! ! We also asked if there was a fan. We were told that there was no one. We had to figure it out ourselves. Should I come to the hotel with a fan or should I go buy you a fan in the middle of the night? ! ! ! !
Original TextTranslated by Google
Response from Property: Hello, I am the owner of this hotel. I am sorry to have brought you a very bad accommodation experience. In the early stage, I entrusted the hotel to a team called Muse's B&B to operate the hotel. Their operation was a mess and the front desk did not go through it. After receiving your negative review, I immediately came back from Altay and terminated my contract with the operation team. Because I sent the negative review to them and they actually said that there was a problem with my air conditioner and it had nothing to do with them. I am very angry. Even if the air conditioner is broken, I have to change your room at this time. And every time summer comes, I will check and maintain all air conditioners to ensure that they operate normally in summer. I require employees to turn on air conditioners and learn how to do it in advance. Turn on the air conditioner (because some guests are not very good at operating it). I was deeply touched by your bad review. On such a hot day, there is no air conditioner. The front desk should change your room that night or go upstairs to re-adjust the air conditioner. After reading it, I am also very angry about your comments and this kind of disregard of the guests' requests. I have always held the concept of serving guests by meeting all their legitimate requirements. If you have the opportunity to come to Turpan, let me personally receive you again. Thank you. The negative reviews made me terminate my contract with this operation team promptly to avoid poor service to subsequent guests.
Guest User
Suxia Featured Wood Carved Double Occupancy Room
Stayed in thg 5, 2024
Other
2 review
4.7/5
Amazing
Posted on 14 thg 5, 2024
First of all, I want to give a big thumbs up. The guys and girls here are very nice. They helped us a lot and are very enthusiastic😻. Then the style of the B&B is very unique, with local style. There are grapes in the backyard and front yard. Mulberries. The two Alaskans are so cute~ Whether it’s a family outing or a couple, they are perfect companions, and it feels like returning home
Original TextTranslated by Google
chrissy
Suxia Putian View Family Room
Stayed in thg 8, 2024
Family
19 review
5.0/5
Outstanding
Posted on 17 thg 8, 2024
The B&B is very unique and clean. There is also a grape trellis in the backyard. Unfortunately, we arrived a little late and the grapes were already dry. My family members who were traveling with us loved it. The food in the B&B is also pretty good.
Original TextTranslated by Google
Response from Property: Thank you for your trust in Honghou Xiaoyuan Suxia B&B! Thank you even more for your generous praise and strong recommendation! We will continue to work hard to provide you with a better, more comfortable and warm stay experience. Looking forward to your visit again! I wish you a happy life and good health. Thanks!
Guest User
Suxia Putian View Family Room
Stayed in thg 8, 2024
Family
12 review
4.1/5
Very Good
Posted on 16 thg 8, 2024
The room is not too clean, but the air conditioning is very sufficient. In a place like Turpan, the room is like heaven. Drying clothes is not very convenient. Breakfast is average. I got tickets to Huoyun Valley as a gift, which was great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying here and leaving your valuable comments. We sincerely apologize for not meeting your expectations. We will continue to improve the quality of our services and environment. We look forward to your attention and welcome you to visit us again!
Yangxiaojiejie
Suxia Putian View Double Bed Room
Stayed in thg 8, 2024
Family
13 review
3.0/5
Posted on 2 thg 8, 2024
The soundproofing was so bad, the sound of sex kept coming and going. It couldn’t be more embarrassing to bring a child into the situation. The facilities are poor and the bedding is uncomfortable. It’s only worth 100 yuan
Original TextTranslated by Google
Guest User
Suxia Featured Wood Carved Double Occupancy Room
Stayed in thg 7, 2024
Travel with friends
8 review
2.8/5
Posted on 4 thg 7, 2024
The service staff is not attentive, but the price is cheap and there is nothing to say about it.
Original TextTranslated by Google
Response from Property: Hello, we have terminated the contract with the previous operation team. Their service is indeed not good. Now I personally manage the B&B. Welcome to your next visit.
Guest User
Suxia Featured Wood Carved Double Bed Room
Stayed in thg 7, 2023
Family
3 review
5.0/5
Outstanding
Posted on 22 thg 8, 2023
A very unique B&B! The boss generously lent me his electric bike and told me to drive slowly. I took my 8-year-old daughter for a slow tour of Turpan and tasted the delicacies recommended by the boss. Grape freedom is achieved in this small courtyard! Pet the dog, pet the cat for free! After spending a day lying down at the B&B, the fruits given by the boss were so sweet! An unforgettable good time!
Original TextTranslated by Google
6/20
Shaoyeyuyu
Suxia Featured Wood Carved Double Bed Room
Stayed in thg 8, 2023
Couples
3 review
5.0/5
Outstanding
Posted on 29 thg 8, 2023
Xinjiang Travel ✈️Turpan B&B Single House🏠Small Courtyard🍇 Catch the last train in the peak season from Turpan Come here to play! Booked this wooden style hotel on Day 1 Suxia·Honghou Courtyard Wooden carving king bed room 🈶️ small balcony with corridor When I wake up in the morning, the sun shines through the wooden door Stars sprinkled in the room This feels so comfortable😌 . The room also has decorative glass lamps Ethnic style carpets and background walls There is a seating area and dining area on the first floor There is also a very large Alaskan dog 🐶 A wall of wine and books📚 It is enough to see the unique taste of the B&B owner Rooms booked here will be provided with a double breakfast In the morning, there is a simple meal of porridge and various side dishes If you want to have barbecue or other meals The store also provides ordering services, with local chefs cooking the dishes. If you have a room budget of around 400, you can choose here 🏠Tulupan Konghou Xiaoyuan·Suxia B&B 📍Group 4, Bageri Community, Putao Town, Gaochang District
Original TextTranslated by Google
6/13