Vienna Hotel (Turpan culture West Road store) Reviews
Vienna Hotel (Turpan culture West Road store)
No.777 Wenhua West Road, Gaochang District, Turpan, Xinjiang, ChinaView Hotel Details
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Vienna Hotel (Turpan culture West Road store) Guest Reviews
4.6/5
Very Good
1155 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1155)
Positive reviews(1123)
Reviews with photos/video(203)
Friendly front desk staff(117)
Convenient parking(81)
Convenient for shopping(56)
Large rooms(44)
Many amenities(42)
Located downtown(31)
Many dining options(14)
Has rooms for families(3)
Negative reviews(32)
Lim fu hwa
Deluxe Room (2 beds)
Stayed in Oct 2024
Travel with friends
47 review
Great
Posted on Oct 23, 2024
Location is very good, there is a Marrybrown fast food next door, taste is very good, must go try out. Near by got a walking street “journey to the west culture”, there is a time square near by too. Breakfast is simple. Room size is good. Overall with the price, we are happy with it.
Response from Property: Dear customer: Hello! Thank you very much for sharing your feelings with us and giving us valuable comments and suggestions on our work, so that we can grow! We have made timely improvements, this time did not give you a perfect memory, look forward to next time to make up for all (give it a chance!) We are working hard, looking forward to your witness! Wish: All the best
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Mykola Wasiljowitsch
Superior Double Room
Stayed in Dec 2024
Business travelers
4 review
Outstanding
Posted on Jan 16, 2025
it was very perfect. I really like it. Thanks for this perfect service
Response from Property: The beauty of this worldThere are always some amazing encountersLike when I met youAnd your beauty reviews
Guest User
Twin Room
Stayed in Sep 2024
Couples
26 review
Very Good
Posted on Oct 23, 2024
Hotel was nice, close to many restaurants, big breakfast, staff welcoming
Response from Property: Thank you very much for your comments, but it's a pity that you are not completely satisfied. Xiaowei will definitely continue to work hard to create a perfect habitat for you on the road! ! !
Kang Kim Suan
Twin Room
Stayed in Apr 2024
Couples
20 review
Amazing
Posted on Apr 11, 2024
They had free laundry which is essential for long distance travellers like us. They willingly extended our check-out to 4pm as our train was at night. Location was good near eateries and shops.
Response from Property: Thank you very much for your review, unfortunately did not get your five-star praise, the hotel will continue to work hard to create a perfect habitat for you "on the road"!! I believe we will give you a surprise next time we meet!!😊
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Peeradej
Deluxe Double Room
Stayed in Aug 2024
Couples
15 review
Outstanding
Posted on Oct 30, 2024
Good Location. Walking distacnce to food, shop and markets.
Response from Property: Thank you for your praise. I wish you a good mood every day!
Anonymous User
Superior Double Room
Stayed in Sep 2023
Business travelers
3 review
Outstanding
Posted on Sep 25, 2023
Aaaaa
Response from Property: Wow, my dear, I gave you a thumbs up, and Xiaowei felt really beautiful after seeing it. If you think the service provided by our friends is good, remember to come often! We are waiting for you here~
Yintiansuiyue
Twin Room
Stayed in Jan 2025
Business travelers
43 review
Posted on Jan 8, 2025
As soon as I entered the room, I saw this cigarette box. I don't know how they cleaned it. But I thought it would be troublesome so I didn't say anything. As a result, the next day when I returned to another province, I found a shirt left in the hotel, but the hotel said they didn't see it. I was speechless.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing to stay at Xiaowei. It is a pity that Xiaowei did not satisfy you. Xiaowei can only try its best to meet the needs of customers. Thank you for your suggestions. Xiaowei will also learn from the lessons. , I wish you all the best!
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Guest User
Twin Room
Stayed in Jan 2025
Family
4 review
Outstanding
Posted on Jan 17, 2025
The environment is very good, the front desk lady has good service
Original TextTranslated by Google
Response from Property: Thank you for falling in love with Xiao Wei at first sight! In the beautiful time, someone's eyes will be met inadvertently, and I will meet you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time. . Best wishes!
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Guest User
Deluxe Room (2 beds)
Stayed in Jan 2025
Family
9 review
Outstanding
Posted on Jan 27, 2025
The hotel service attitude is very good, clean and hygienic
Original TextTranslated by Google
Response from Property: Thank you for falling in love with Xiao Wei at first sight! In the beautiful time, someone's eyes will be met inadvertently, and I will meet you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time. . Best wishes!
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Langlibaitiaojiang
Twin Room
Stayed in Sep 2024
Couples
17 review
Great
Posted on Oct 1, 2024
The location is in the urban area and life around it is relatively convenient. The girl at the front desk is kind and friendly. Although the room is not comparable to that in the mainland, it is no problem to stay overnight. Breakfast is included, and the breakfast is average. Overall, the price/performance ratio is okay.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. It's a pity that you are not completely satisfied. Xiaowei will definitely continue to work hard to create a perfect habitat for you "on the road"! ! !
Guest User
Twin Room
Stayed in Nov 2024
Couples
32 review
Outstanding
Posted on Nov 19, 2024
The hotel environment is comfortable and very good
Service: good
Hygiene: clean
Facilities: Convenient parking
Original TextTranslated by Google
Response from Property: 😊Thank you for your kind review, wishing you good luck in winter, the store is delivering ~ please pay attention to check!
Anonymous User
Superior Double Room
Stayed in Nov 2024
Solo travelers
3 review
Posted on Nov 18, 2024
Worst hotel in Vienna I have ever stayed in. There was a strong smell of smoke after entering the room. The bathroom was full of hair and the quilt cover was rotten. As for the service, I can only say that I am speechless and not worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing to stay at Xiaowei. It is a pity that Xiaowei did not satisfy you. Xiaowei can only try its best to meet the needs of customers. Thank you for your suggestion. Xiaowei will also learn from it. , wish you well!
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Chenchen
Superior Double Room
Stayed in Nov 2024
Couples
23 review
Posted on Nov 17, 2024
A particularly bad hotel experience. I checked in at the hotel around 3:50 in the morning. The room on the 7th floor smelled very loud when I entered it. The lock at the door was also broken. I called the hotel to change rooms. The hotel staff said they would come over right away. The result was that I opened the door and stood in the corridor for 20 minutes, but no one came. Finally, a person came over to check and disappeared again for ten minutes. Finally, I was too tired after driving for another day and gave it up. I just stayed here for a while, but it was really bad. The service was not good and the toilet and the room were very dirty. It was so bad. If you want a place to stay, please choose carefully after reading this review! Don't add trouble to your journey, it's too bad
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Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing to stay at Xiaowei. It is a pity that Xiaowei did not satisfy you. Xiaowei can only try its best to meet the needs of customers. Thank you for your suggestion. Xiaowei will also learn from it. , wish you well!
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Tadeyanshen
Twin Room
Stayed in May 2024
Solo travelers
20 review
Posted on May 14, 2024
The newly renovated room is nice, and the location is very close to Turpan Food Street. The only thing is that the shower head in the room is really annoying. It cannot be fixed to the wall, so you can only support yourself with one hand to shower. You have to turn the faucet on and off dozens of times for each shower.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. It's a pity that we didn't get your five-star praise. We will continue to work hard to create a perfect habitat for you who are "on the road"! ! ! If you find any problems during your stay, please feel free to call the front desk. We will solve it for you as soon as possible. I believe we will give you a surprise when we meet next time! !
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Guest User
Superior Double Room
Stayed in Apr 2024
Couples
15 review
Outstanding
Posted on May 5, 2024
I am very satisfied with the room. The decoration is also very comfortable. Parking in the parking lot is also very convenient. There is a large supermarket downstairs. I woke up late for breakfast and missed it. The environment should be good. Ms. Kang Huan at the front desk is considerate and the service is very satisfactory. Like it.
Original TextTranslated by Google
Response from Property: Xiaowei understands that meeting you is God’s will and having you is luck. Meeting you and having your good comments is Xiaowei’s great luck~
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