Celestine
June 20, 2024
We love the fact that we were a 5 min drive from Old Town Tustin, which is super charming, as well as The Marketplace (mongo huge mall) with tons of restaurants & stores. Very clean and great price. Staff are all very kind and friendly. Pool is clean & pleasant area to hang out in.
The one thing they can improve is organization about their service. They tell you they only clean your room every other day--fine, no problem. They skipped our room one day, which was disappointing, but we asked & then they came 2 days in a row. Also, I inquired about extending our reservation, and eventually this worked fine, but the young person at the desk was very confused about it. So they are all very nice, but you have to be patient with a few quirks. Helps if you speak Spanish to the maids.