The room was not as expected in the picture when booked. It was much much smaller and just looked different. The couch and chairs had several stains, the carpet in the bedroom felt and smelled like it hasn’t ever been cleaned, I found several long hairs on the floor that were not mine.
I had previously spoke to someone about early check in, however when we arrived 30 minutes before check in time at 4pm, the room was not ready, which was very inconvenient considering I had groceries in the car and I was under the impression I would be able to check in early. The young at the front did not tell me cleaning procedures for the suite and I would have been charged had I not asked someone else before check out. There is a sign that says heated pool, but the pool was absolutely freezing. The breakfast is ok, but the breakfast area is so small and all the guests are on top of eachother. I think I’ll just get a vacation rental next time. This wasn’t worth the $ I paid for 3 days.