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Latest Hotels Reviews for Tyler

Fairfield Inn & Suites Tyler

Fairfield Inn & Suites Tyler

3.9/5102 Reviews
A nice hotel suffering from inattention. Pros: - Newer design, with warmer colors than some places. - Clean(ish) room and public areas. - Friendly front desk staff, on both check-in and check-out. - AC/Heat unit did a good job of holding the temperature. - In-room microwave and small fridge. Cons: - Front desk still behind plastic! (Understand why, but so many places have gotten rid of that barrier you'd think Marriott would do it, too. Really lose that personal feel.) - Bath was moderately clean. Notably the counter had rings and other marks on it I thought might be permanent, but no, they wiped up quickly. Housekeeping fail. - No shower soap in the on-the-wall dispenser, and the conditioner dispenser had fallen off the wall. - No bedside lamps! And no place to plug a phone charger in overnight. A serious oversight for today's tech-heavy travelers. - Pricey for all that. Bottom line: Choose someplace else.
Fairfield Inn & Suites Tyler South

Fairfield Inn & Suites Tyler South

4.5/57 Reviews
I rarely leave reviews, but I felt compelled to leave this review. I was in town celebrating my daughter's 1st birthday, and I shared this information with Renee, who was working at the front desk. To my surprise, Renee said excitedly, “We love parties! We will make the day special for your daughter.” Erika, a cleaning staff member, overheard our conversation from the back office and said, “We will help you decorate as well!”  Not thinking too far into their statements I ran around town trying to make my daughter's day special. After picking up her cake to my amazement, I came back to see a picture-perfect fully decorated area. I’m not kidding; every single employee working that day came by to wish my daughter a Happy Birthday. They totally went up and beyond making her day so special. It was a day I will never forget and cherish for the rest of my life.  Thank you, Renee, Erika, and all the staff who helped make my daughter's day special and made us feel at home. If you’re visiting Tyler and want to feel welcome and at home, I highly recommend staying here. I know whenever I am in town again, I will stay here. 

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