The Oberoi Udaivilas Udaipur

World class service, more than that very personalized In fact, we had some sickness in the family and the hotel was very "homely", took care of the kids like their own Facilities were really good Food was wholesome, when we ordered a dish, several snacks, salad etc were offered in addition to the entree I would recommend this "palace" to anyone wanting to have an experience of feeling like royalty or family

Best experience till date in a resort. Absolutely amazing service and super courteous staff. I am going to be a frequent visitor now.

We genuinely felt sad when it was time to leave Udai Vilas, the way you feel when leaving friends and family. I'm very well travelled and I don't feel this way very often. We stayed for only a couple of nights and I could have easily stayed for two weeks. This stay was planned to coincide with my wife's birthday and I had carefully looked into all options at Udaipur, including Lake Palace. I'm really pleased that we decided to stay here. We were truly touched with the warmth and care shown towards us and little personal touches here and there, which made the stay extra special. No snobbery, no pretentious attitude that I have sometimes seen in famous hotels. My younger daughter was feeling a bit unwell and every member of the staff we met asked me about how she was feeling. She stayed back, lazing by the pool while we went out and staff got her food and drinks by the poolside. They recommended some nice places to shop as well. Please DO NOT miss the sunset boat ride. Spectacular. The entire team is superb and I'd only mention a few of them who I can remember. Starting with tall and imposing Prabhu ji at the gate who has the memory of an elephant. Atul ji the duty manager, Dipali Ji, Rohit, Ankur, Vivek, Jordan, Pranav just to name a few. And the performers who dedicated a song to me and my wife ! And Prachi ji from the housekeeping team who made a lovely cake for my wife. We are vegetarians mostly and there were plenty of choices. Breakfast spread was fantastic. I was pleasantly surprised to find Babaganush in Rajasthan. My daughters loved the pancakes. And then the building itself. I'm a keen photographer and this is a photographer's heaven. Archways for framing the subjects, perfect fusion of Rajput and Mughal style and brilliant use of flowing water. Somehow the cascading water and arches reminded me of the ruins of Al Hambra in Grenada. Rooms were spacious, bed firm, excellent shower pressure and sprawling grounds with many birds including some nice plum headed parakeets. Sometimes you spend a lot of money and wonder if it was worth spending. Here I felt every penny was well spent. Please do leave some gratuity for the whole team as I appreciate that the management does not encourage tipping individually. Overall, I'd return in a heartbeat! My fussy daughter tells me she would like to get married here ! Thank you Team Udai Vilas.

I recently booked Udaivillas, Udaipur for stay between 16-19th Dec, 2024. However, due to a family emergency I needed to cancel my reservation and was assured by the hotel that I would receive a refund after providing required documentation. However, weeks have passed since my request, and despite multiple follow-ups with the front desk and customer service, I have yet to see any action on my refund. The lack of transparency and the slow response to my inquiries have left me feeling neglected as a guest. It’s disappointing to see that a hotel of this caliber would fail to uphold such a basic aspect of customer service. While I understand that unforeseen issues can arise, the delay and lack of communication are unacceptable for a hotel that prides itself on its reputation. At this point, I’m left questioning whether I’ll ever see my refund, and it’s making me hesitant to recommend this hotel to others or to consider staying here again in the future. A disappointing experience for Udaivillas without even staying in the hotel.

The resort and the staff in all departments the best. Suhani, the front desk manager was the most courteous person I have ever made in this industry. The resort can be untidy in the outdoor lake dining areas due to numerous weddings, also the pool temperature was't as high as we would have likem, overall a great luxurious resort experience.

The moment you step into the hotel, you're transported to a bygone era. The grand architecture, intricate details, and serene ambiance create an atmosphere of pure indulgence. The stunning rooms, adorned with rich fabrics and exquisite artwork, offer unparalleled comfort and breathtaking views of the lake.