Holiday Inn Express Union City (San Jose) Reviews

The environment is okay, an older hotel

去年就去住過，印象很不錯。今年出差果斷有選擇了那裡。房間乾淨舒適，酒店外的花兒很不錯。必須好評，推薦入住！

酒店在翻新，但是沒什麼噪音，早餐比較拉垮，別的都正常

房間設施有待改善！ 早餐可以，周邊配套不錯

The hotel is undergoing renovations which means everything is old. I had to go back to the front desk with luggage 3 times because keys would not work. They changed rooms but did not have King I paid. The kicker was the warning from the clerk that the Police Department advised them to let all customers know that crime including vehicle break in and robbery are high .

During our stay the were doing a remodel. So, no pool plus the place looked grimy because of the remodel.

Alarm going off during the night both nights. Unknown cause. Heavy machinery backing up, beeping, banging, and reving each morning at 0400. Unsafe area with warnings at night.

Family friendly. Quite and convenient shopping, dining and entertainment

I always enjoy staying at the Holiday Inn Express. They are very friendly and the rooms are clean, and comfortable. I would recommend this place to anyone who travels to the area.

Staff that runs the front desk is awful, there are better options don’t waste your time

I can’t complain for the price. The hotel is a little outdated but they are working on the hotel at the time of my stay. I lost my license in the parking lot and only found out when the front desk employee called me. Very profesional and due to this I can tell they went above and beyond to make sure the ID got back to its owner. Overall the stay was pleasant. Breakfast had the usual and was good. Customer service which I believe is the most important part of a business is a 10/10. Im a little spoiled when it comes to beds so I wish there was something softer but again… that’s just a personal thing. Overall. I can say that I would come back when visiting Union City

Clean and comfortable rooms, very good room cleaning service. no complaints. Food variety for breakfast was a bit limited for me. The 4 slice toaster too slow to toast the bread even at max settings. Coffee can be better.

Overall is good, except the entrance door is not working after 12am, you have to wait for someone to open the door. 😬

Very nice location , accessible to a lot of business establishments. Very nice staff and polite . Clean and well organized.