Guest User
August 9, 2024
I recently stayed at Victor's Residenz-Hotel in Unterschleissheim and, overall, I was quite disappointed. The rooms are very old and clearly in need of renovation. For a hotel rated 4 stars, the lack of a gym is a significant drawback, especially for business travelers or anyone looking to stay active during their trip. Breakfast was mediocre with limited options, though it was acceptable. Unfortunately, housekeeping missed my room entirely, which was quite frustrating. On a positive note, the staff were friendly and tried their best to accommodate guests. However, the overall experience did not match the high price point of the hotel. Given the outdated facilities and other issues, I expected more for the cost. While the staff's friendliness was a plus, there is much room for improvement in terms of the rooms and amenities. I hope they consider renovations and better service management in the future.