Upper Lake Inn & Suites

This motel is okay for a sleep over. Our room was clean but there was not a functioning shower and the bathtub didn’t hold water. There was a large repaired hole on the inner side of the tub. No breakfast or pool.

The room was clean, beds comfortable, staff friendly and the location is perfect for where I needed to be. I stayed there with my grandchildren, who thought the room was beautiful. For extra enjoyment, there were a number of occupied bird's nests, which fascinated my grandchildren.

there were Nzo Towel’s in my room and no one answered phone to request any ? also there’s No breakfast and what use to be a pool is being used as a garbage area big mess … the room was clean and quiet

Cam, the owner/manager of the Super8 in Upper Lake California was amazing during our stay. Unfortunately, our home burned down and we needed to stay at the hotel for 4 nights while we waited for our temporary home to be ready. Cam made sure all our needs were met. His demeanor and attitude was always generous and kind. No matter what time of day or night he made sure we were well taken care of. The room was very clean and comfortable. If in Upper Lake I highly recommend this hotel.

I found dirty, used items in the room: in the shower, on the closet shelf, and a very long hair on the mirror frame. There was mold on the shower curtain bar. I was there for my father's terminal illness and the site was convenient or I would have moved to another location.

It makes me sad. I hate to leave a bad review. I know these people work hard.....but......this is very overpriced and not worth it. 1. The area around the building is filled with junk. 2. The TV screen went black every couple of minutes . 3. There were drops of what looked like blood on the rug by the sink. 4. A creepy guy staying here wanted a new friend..me. On the bright side, it is a great location and they allow dogs for a fee.

I saw this place has 4.0 rating, but I have no idea why. The woman at the front desk was friendly at check-in. An hour into the stay, the tissue box was empty after three pulls. I went to front desk, carrying my key in my hand and visible. The man at the desk was obviously not happy at having to come to the desk from behind closed door, insisted on verifying my room info (key right in my hand). Then, instead of giving me a box of tissues, he said one would be delivered. In about 30 minutes, the nice lady at the desk, wrapped up in a coat (it was cold and rainy) offered me a box of tissue. The carpet by the bank sink and toilet door had red stains that could have been taco sauce … or blood. The entry door was grimy, and needs a major eraser applied to it. The bed was good. The bathroom seemed clean (aside from the carpet stains). $20 for pet fee, the room was total $162. Rather expensive for this cheap Super 8 run by a man that doesn’t have any appreciation for his paying guests. And how much longer are hotels allowed to advertise Free Breakfast when there is nothing at all offered, except the crappy inroom coffee.