Hantang Hotel (Urumqi High speed Railway Station Branch)

Hantang Hotel (Urumqi High speed Railway Station Branch) Reviews

Hantang Hotel (Urumqi High speed Railway Station Branch)

No.299 Rongsheng 5th Street, Saybag District, Urumqi, Xinjiang, ChinaView Hotel Details
Hantang Hotel (Urumqi High speed Railway Station Branch)
Hantang Hotel (Urumqi High speed Railway Station Branch)Hantang Hotel (Urumqi High speed Railway Station Branch)Hantang Hotel (Urumqi High speed Railway Station Branch)
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Hantang Hotel (Urumqi High speed Railway Station Branch) Guest Reviews

4.7/5
Outstanding
974 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(974)
Positive reviews(953)
Reviews with photos/video(175)
Awesome amenities(142)
Delicious breakfast(100)
Easy to get around(93)
Friendly front desk staff(83)
Classy environment(73)
Close to train station(70)
Perfect for business trips(26)
Well designed(17)
Negative reviews(17)
Triplehappy
Deluxe Family Room
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 8, 2024
We stayed 3 days in the family room. It was huge and looked like the pictures. There is a 24h convenience store downstairs. The train station is 15min walk away, and we could see the station from our room. Looking for the exit may take some time, as the back gate is not always open. There are eateries and shops at the train station.
Response from Property: 尊敬的賓客,您好,非常感謝您對我們的支持與信任!我們將繼續秉承用心做事、細心服務的服務理念,讓您在涵唐酒店的居停感受到家一般的温暖。酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境。您的滿意就是我們的追求,期待您能再次光臨檢閲我們的進步,祝您及家人朋友春風萬里,萬事順遂!
Yaroslav2494
Business Queen Room
Stayed in Nov 2023
Couples
44 review
3.7/5
Posted on Dec 16, 2023
The hotel looks impressive, the pictures are exactly like the room itself, service is good. The view from the window looks nice. Definitely worth the price.
Response from Property: Hello dear guest! Thank you for your recognition of us. We have always been committed to providing guests with satisfactory and surprising services. Serving you makes me happy. Every surprise and touch from you is the driving force and direction for us to move forward. We hope that our services can eliminate your fatigue when you are away from home. We will continue to work hard to make every time you come home full of surprises, warmth and perfection. I sincerely look forward to seeing you again. I wish you a happy smile and a happy life!
Risten Yu
Elegant Queen Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel is very cozy and clean. Conveniently locate not far from railway station , within walking distance.
Response from Property: Dear guest, first of all, thank you for your compliment. It is the hotel's greatest honor to receive your affirmation! Hantang has always been committed to providing every guest with a comfortable stay environment and meticulous and thoughtful service. We are very happy that our efforts have been recognized by you. Seeing the satisfied smiles of our guests is the biggest reward after all our hard work! We sincerely look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Oct 2023
Couples
5 review
4.7/5
Amazing
Posted on Nov 30, 2023
We were so delighted with our stay at Hantang Hotel. The staff were excellent, so polite, kind and helpful, especially as we speak no Chinese. Our room was delightful, we especially enjoyed the view of the city at night, all the facilities were first rate: gorgeous comfortable bed, lovely lighting, fabulous and spotless bathroom, the welcome fruit and snacks were a lovely surprise, and the delicious breakfast far surpassed our expectations. Thank you to everyone who made our stay - our first two nights ever in China - so very pleasant and comfortable. We will certainly return if we ever visit Urumqi again, and highly recommend Hantang Hotel to all visitors!
Response from Property: Thank you for your feedback and support. We are so pleasure to meet you at HanTang Hotel. We hope you have a wonderful experience and feeling in our hotel, serving you will also bring us new growth and progress. We are looking forward to meet you as soon as possible at next time, we are eager to bring you special experience. Have a nice vacation in China.
Sittikorn Vongvanij
Elegant Queen Room
Stayed in Dec 2022
Solo travelers
22 review
4.2/5
Very Good
Posted on Jan 30, 2023
Everything is good but reception just don't know about passport....
Response from Property: Dear guest,Greetings from HAN TANG HOTEL. Thank you for your stay and support. Due to the requirements of relevant departments, foreign guests should check in with a valid visa and a seal of the Chinese port of entry. We have kept you waiting during Check in cause the lack of the seal on your passport. Front desk reported to the relevant departments and dealt with it in a timely manner. Thank you for your valuable comments. The greatest satisfaction of guests is the ultimate goal of us. We are trying to do better and better. Thank you again for taking the time to leave your comments. Sincerely welcome your next stay. Thanks!
Guest User
Business Queen Room
Stayed in Oct 2023
Travel with friends
3 review
3.5/5
Posted on Nov 24, 2023
Th hotel is so good..
Response from Property: Hantang is committed to providing efficient and high-quality services to every guest. Being recognized and praised by you is the goal we Hantang people strive to pursue. We will continue to update and improve our service quality and look forward to working with you next time. Meet each other, wish you a happy life and smooth work!
Guest User
Elegant Queen Room
Stayed in Mar 2023
Business travelers
1 review
3.2/5
Posted on Apr 22, 2023
Quite good the room was nice, new and clean
Response from Property: Hello dear guest! Thank you for staying at Hantang Hotel Urumqi and for your support and love for the hotel. We will work hard to correct your valuable suggestions. The greatest satisfaction of guests is the ultimate goal of all hotel staff. We will strive to do a better job. Thank you again for taking the time to leave a review. All hotel staff sincerely welcome your next visit! Thanks!
Naonayangzia
Deluxe Family Room
Stayed in Jun 2023
Family
8 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Nice 666
Response from Property: 您的好評就是對我們最大的鼓勵,您的意見就是我們最大的動力!感謝您一如既往對我們的支持,我們會繼續全心全意的為您服務!世界因愛而美麗,涵唐因您而精彩。
Guest User
Elegant Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
To be honest, it was a very satisfying stay. The most satisfying thing was that I was upgraded to a suite. Guli, the front desk lady, was very good and patient. She didn't mind the trouble. I applied to the manager for a suite upgrade and the manager readily agreed. Chinese people don't cheat Chinese people. If you come to travel, you can stay in this hotel. It's very close to the high-speed rail station and the airport is only more than 20 minutes away. The lobby is also very large. There is free Xinjiang specialty black tea in the lobby. The breakfast is delicious and rich. The room is also very large. High cost performance. Recommended. Recommended.
Original TextTranslated by Google
Response from Property: 【機器人送餐】【免費停車】【近烏魯木齊高鐵站】尊敬的賓客:您好,感謝您的點評!涵唐酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Guest User
Elegant Queen Room
Stayed in Nov 2024
Business travelers
49 review
4.6/5
Great
Posted on Dec 17, 2024
The hotel is very good, with convenient transportation. The Xinjiang beauties who received us provided very good service and took the initiative to help. The room was large and the facilities were very good. I recommend it. What needs to be improved is that the hot water for showering is not very stable, it is sometimes hot and sometimes cold, which is very serious. There is also a problem with the network settings. The mobile phone and computer are randomly disconnected for verification, which affects the video.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive comments and valuable comments about our hotel! We are very happy to know that you are satisfied with our location, service quality and room facilities, which is undoubtedly a great affirmation of our team's efforts. Regarding the issues you mentioned, we are deeply sorry and will take immediate action to make improvements: Unstable hot water for showering: We understand that a stable supply of hot water is essential to your stay. We will immediately check the hot water system to ensure that the hot water supply is stable and the temperature is suitable. At the same time, we will strengthen daily maintenance and monitoring to prevent similar situations from happening again. Network settings: We are deeply sorry for the unstable network connection and random disconnection problems you encountered. We will immediately contact our network service provider to conduct a comprehensive inspection and optimization of the hotel's network system. We will ensure the stability and security of the network connection to meet your online needs, including video conferencing, etc. Your feedback is an important driving force for us to continuously improve and enhance the quality of our service. We appreciate your patience and understanding and look forward to providing you with a better service experience again in the near future. If you have any further questions or need assistance, please feel free to contact us. Thank you again for your valuable comments and recommendations! Looking forward to your next visit!
Yuanfangjinzaiyanqian
Elegant Queen Room
Stayed in Nov 2024
Business travelers
52 review
4.0/5
Very Good
Posted on Dec 18, 2024
The room is very exquisite, the environment is good, the heating is sufficient, and the sleep is very comfortable. I stayed for another night and was given fruits and snacks. The snow scene outside the window is also great. It is a great business trip experience.
Original TextTranslated by Google
Response from Property: 【機器人送餐】【免費停車】【近烏魯木齊高鐵站】尊敬的賓客:您好,感謝您的點評!涵唐酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨
Guest User
Elegant Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The room is clean and tidy, the smart home equipment is advanced and easy to use; the service staff Guli is not only friendly but also has good professionalism. Because the room temperature is low, the engineer from the engineering department is called to repair it and the window is sealed with seals. In addition, the hotel is in a great location, and it is very convenient to go to the airport or shopping mall. (✧∀✧)/
Original TextTranslated by Google
Response from Property: [Robot food delivery] [Free parking] [Near Urumqi High-speed Railway Station] Dear guests: Hello, thank you for your review! Han Tang Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room type was upgraded for free. Special thanks to Guli and Xiao Ai at the front desk. The service was very thoughtful. The price is very cost-effective in Urumqi. The hotel is fully equipped, comfortable and warm.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Han Tang Hotel. Thank you very much for your evaluation. Your support and encouragement are our greatest motivation to move forward. Han Tang Hotel is committed to making every guest feel at home. We are very happy to serve you! Satisfaction has only a starting point, but no end. We will look forward to your visit again with sincerity, honesty, care and love! I wish you a good mood every day!
Guest User
Elegant Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Service: The front desk staff has a very good service attitude, they are polite and courteous. Wu Yue's service attitude is very enthusiastic and can't be faulted. The breakfast feels very delicate, and the dishes are very good-looking, which is completely unexpected. It is also very close to the high-speed rail station. It is very convenient to take the high-speed rail and live here. I give it five stars 👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Han Tang Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Han Tang Hotel looks forward to your visit again
Guest User
Deluxe Family Room
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The room is very clean, as is the lobby. Amina at the front desk has a warm service attitude. I am very satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。涵唐酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。涵唐酒店期待您的再次光臨