Urumqi ZheBei Grand Hotel Reviews

Convenient, clean& good service.

Although the location is average, the overall decoration style is quite decent, the bedding is very good, and it is suitable for business trips. The breakfast was very poor. It should be because of the new hotel. Many things were not standardized and perfect. There was no delivery robot. When I came down at 12 o'clock in the evening, I found that the lights in the hotel lobby were turned off.

Too bad, the front desk pulled me hard. After paying the deposit, what kind of cleaning fee will be charged for the refund? The equipment is old and the plugs have fallen off. The soundproofing of the room is very poor, you can hear it from the next door! You can hear people talking outside the door!

The hotel front desk staff provided excellent service and helped me upgrade. The hotel facilities and equipment are very good and very clean. The front desk staff are generous and generous. I would like to praise you again.

It's an old brand hotel, quite grand. Check-in experience was pretty good

The reception at the front desk was warm and generous!

The hotel is clean and hygienic. The location is convenient. There are shopping malls, supermarkets and subways when you go out. The mattress and pillows are very comfortable to sleep on, and the sound insulation is not bad. The only dissatisfaction is that when I checked in, I originally said that I would get a cup of raw coconut latte. But when I checked in at night, the reception staff didn't mention it at all. I ordered a glass of coconut water when I went to the room. It turned out that the place where it was made was in the lobby on the first floor. The next morning, I went to ask for the raw coconut latte, and was told that I would not go to work until 12 noon. Anyway, I didn't have the chance to drink it. Mainly because this is a special project. result. . . .

This is the worst hotel service I have ever seen! First: I booked this hotel on Ctrip that day, and checked in after 12 o'clock in the evening! Asked if there were any rooms available at the front desk, she said that there were only 5.6 floors, and there were no windows left above, and told me that almost all customers who lived on the 5.6 floors complained that the Ktv on the 3.4 floors was too noisy, and asked me if I wanted it. Since she Having said that, then I would choose the high floor. But when I went to the room, I felt bored and uncomfortable as soon as I entered. Let her change to the 6th floor. Tell me that the 6th floor is gone, and there is only the 5th floor. It only takes a few minutes before and after? Well, I used my number to directly call the front desk to ask if there is any room available. I checked in at night and asked about floor windows. She said that there are windows on the 5th to 10th floors, and there are double beds and standard rooms combined. More than 20 rooms! ! Hehe, Ctrip customers are playing like monkeys! I was so tired at night, I went to the room and lay down directly, I didn't bother to go down and argue with her! Second: This room is really hard to live in! Very stuffy, even with the air conditioner on, it still feels stuffy! I woke up dizzy the next day! When I checked out and was about to leave, I found that the ground felt like moldy mold! Look at the pictures! Third: The room I live in does not match the picture at all, it is too big in the picture! There is also a table, take a look at my actual pictures! And there are many sanitary corners! The front desk is really awesome, told her to add money to change to a better floor, and told me that it was all booked out! Maybe she was afraid that she would be inconsistent, if it wasn't for Ctrip, she wouldn't be able to refund! I'm leaving early! The lobby looks grand, but what it does is not grand at all!

If this hotel can give 0 points, I definitely don’t want to give 1 point. 1. The service staff has no sense of service at all, and they like to ignore them. 2. The room design is very unreasonable, and the bathroom and bathroom are very narrow. 3. The bathroom faces the bed, and there is only a translucent glass door. The process of going to the toilet can be seen from the outside. 4. It is a 3-star hotel but claims 4-star. 5. The room is cleaned even No paper towels. 6. There are very few types of breakfast. There are too many and I don’t want to comment. In short, the price/performance ratio is extremely low.

So convenient! There is actually a large supermarket next to the hotel, which is great for a foreigner like me! The environment in the lobby is good, and the service from the bar manager Wan is also kind and thoughtful! Next time I come to Xinjiang, I will stay at Zhebei Hotel.

There is a ktv on the 3rd and 4th floors of the hotel, so it's very noisy Cleanliness and service were good

The hotel facilities are very new, electric curtains, TV, etc. are good. There is an outsourced KTV on the third floor. If you live on the fifth and sixth floors, it will be very noisy. The room is not soundproof, and you can hear the TV next door. .

The hotel is on the 5th to 10th floors, and the 3rd to 4th floors are KTV nightclubs. If you live on the 8th floor, you can hear the rumble in the middle of the night. Later, when you had breakfast, you heard someone who lived on the 6th floor said that they were noisy by the singing downstairs. Woke up countless times. Secondly, after 11:30 p.m., the waiter knocked on the door of the next room, saying that he forgot to register them, and then saying that he wanted to change the room. Good point, I want to say that you don't understand the most basic hotel etiquette? In addition, the hotel has a total of 2 elevators, but the floors 1-20 are shared, so you have to wait for more than 5 minutes to take an elevator. When I went to live in Universal, the gap is too big in comparison, it is really what you get for the price.

The room is nice, and the location of the hotel is also very good~ The breakfast is good, but the service is a little slow, which is acceptable. The lady at the front desk is very nice.