Hampton by Hilton Urumqi International Airport Reviews
Hampton by Hilton Urumqi International Airport
No.5 of Silk Road Global Harbor Phase 2, No.2888 Beijing North Road, Xinshi District, Urumqi, Xinjiang, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hampton by Hilton Urumqi International Airport Guest Reviews
4.7/5
Outstanding
1713 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1713)
Positive reviews(1672)
Reviews with photos/video(232)
Convenient location(207)
Easy to get around(203)
Close to airport(196)
Delicious breakfast(190)
Friendly front desk staff(150)
Classy environment(121)
Perfect for business trips(22)
Tasty restaurant(22)
Negative reviews(41)
Aghunaim
Cozy Double Room
Stayed in Oct 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Nov 13, 2024
I had a very short stay of about 4 hours during a transit stop. The hotel was very clean, including the room and bathroom. I especially appreciated the strong water pressure in the shower and the comfortable bed. The location is also very convenient, being close to the airport. Overall, a great choice for a quick and comfortable rest during transit.
Response from Property: Dear guests, thank you very much for receiving your comments. At the same time, it's a pity that you didn't have a 5-point experience. Huan Xiaopeng feels guilty. We are trying to correct our shortcomings. Thank you very much for urging us. We will try our best to serve you and meet your next arrival. We will wait for you with an open mind.
Alex
Superior Double Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Excellent Hotel with exceptionally friendly service. Highly recommended.
Thank you!
Response from Property: Dear friends, seeing your comments, Huan Xiaopeng is very warm-hearted. Hilton Huanpeng is mainly positioned as a mid-range international brand hotel for business elites and parent-child families. The facilities and equipment are arranged in strict accordance with the requirements of the group, and we will get better and better. Thank you for your support and encouragement. I really appreciate it from the bottom of my heart ~ ~ I will definitely make you more satisfied next time! -Happy little friends who make progress every day.
Guest User
Cozy Room (2 Beds)
Stayed in Jan 2024
Couples
4 review
4.7/5
Amazing
Posted on Feb 21, 2024
Perfect hotel for an overnight layover. Close to airport. It’s a clean and new hotel. They do not offer a shuttle to the airport- although they advertise they do. Employees will assist you; however there is no English speaking employee. Rooms on the winter are soooo hot, but you can open the windows. They do not sell beer in the cooler.
Response from Property: Dear guest, thank you very much for choosing and staying at our hotel. Regarding your mention of airport transfer service in your review, our hotel provides airport transfer services, but you need to make an appointment at the front desk one day in advance. The hotel will also strengthen English speaking training for employees. Prepare for your next arrival, Huan Xiaopeng has been waiting!
Gainichengyiweigui__
Cozy Room (2 Beds)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is a 15-minute drive from the airport. The breakfast is rich in variety. After putting down the luggage, we went to Xintianrun Food Street. It was very good. The room was clean and tidy. I wanted to buy specialties for my connecting flight to Altay, but I thought too late and couldn't buy them on the next morning's flight. As a result, there were Xinjiang specialties for sale in the lobby. Pepper and sesame chicken and beef jerky were very nice~ Recommended! The service of the front desk lady was very enthusiastic!
Original TextTranslated by Google
Response from Property: Dear friend, seeing your evaluation, Huan Xiaopeng is very heartwarming. The customer base of Hampton by Hilton is mainly for business travel elites and families with children. The facilities and equipment are arranged strictly in accordance with the requirements of the group. We will get better and better. Thank you for your support and giving us such great encouragement. I really thank you from the bottom of my heart~~ Come again next time, I will definitely make you more satisfied! -------Huan Xiaopeng who is always improving
Anonymous User
Cozy Double Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room was nice and the price was right. I forgot to take photos. It's very close to the airport, but there is no free airport pick-up service. The food is also good, large in quantity and cheap in price.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support. Huan Xiaopeng is so happy that he can't breathe. At the same time, he is also very happy to spend a good time with you. A wonderful encounter made us friends. In a limited time, we made unlimited preparations for our friends, just for a faint smile or a nod of approval when our friends saw our careful preparations. Good times are always short. Sincerely look forward to your coming again, my friend. I am thinking of you, Huan Xiaopeng.
Guest User
Cozy Room (2 Beds)
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Facilities: The room is well maintained
Hygiene: Very clean
Environment: There is a food street nearby, which is convenient for eating
Service: Strong business ability and very enthusiastic. The front desk manager helped us move the skateboard and also sent us to the car. The service was really good
Original TextTranslated by Google
Response from Property: Wow! Thank you dear friend for the compliment~ Our good environment can make you live comfortably and happily is our goal all along. Providing you with high-quality services is Huan Xiaopeng's unremitting pursuit. Your recognition of the hotel is our driving force for continuous optimization and improvement~~ Looking forward to meeting you next time------Happy Huan Xiaopeng
Shiqiyami
Cozy Room (2 Beds)
Stayed in Oct 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Nov 28, 2024
I booked a room for my boss, and he specifically told me to give the hotel a five-star rating. The front desk service was very good and professional. Because my boss is older and it is inconvenient to travel in Xinjiang in the afternoon, the front desk clerk helped me get a taxi and recommended nearby food. The breakfast was also good👍
Original TextTranslated by Google
Response from Property: Dear friend, I am so excited to see your simple yet profound praise, and you recognize our service so much~ We require to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Hampton by Hilton Urumqi International Airport is a young and vibrant hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
Cozy Room (2 Beds)
Stayed in Sep 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Attending an important business banquet, the flight was delayed for nearly 4 hours due to airway control, resulting in check-in at 23:00. The hotel called to inquire about the arrival time and room preferences before, and reserved the room according to the preferences. The hotel's hardware facilities are very good! And it has its own characteristics. The front desk staff is very polite and professional! It is particularly worth mentioning that due to work reasons, I only slept for three hours and took the plane to leave Urumqi, leaving behind the old leader. The next day at noon, the old leader attended a business banquet. Due to fatigue from the journey and excessive drinking, he was sent back to the hotel by the receptionist in the afternoon to rest. Under the careful care of the hotel reception staff, the old leader recovered and continued the flight to Beijing at 19:00 in the evening. The old leader specifically asked me to give a five-star praise to the hotel's service! I personally once again praise the service of Hampton by Hilton Urumqi International Airport!
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for your recognition and support. Huan Xiaopeng is so happy that he can't breathe. At the same time, he is also very happy to spend a good time with you. A wonderful encounter made us friends. In a limited time, we made unlimited preparations for our friends, just for a faint smile or a nod of approval when our friends saw our careful preparations. Good times are always short. Sincerely look forward to your coming again, my friend. I am thinking of you, Huan Xiaopeng.
Yangzhoukukafei
Cozy Room (2 Beds)
Stayed in Sep 2024
Business travelers
84 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The room was very clean and it was convenient to eat nearby! It was very close to the airport! That's why I heard the planes landing all night! The advantage is that there was breakfast at 4:30!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! The best advertisement is the recommendation from the guests. We are honored that our service has been recognized by you. We look forward to your next stay! ------- Clean and friendly Xiaopeng
Guest User
Cozy Double Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel room is very clean, the soundproofing is very good, there is coffee in the room, the breakfast is delicious, the variety is very rich, and the service attitude is very good. I like it very much and will choose it next time
Original TextTranslated by Google
Response from Property: Dear~~ Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life! ————Excited Huan Xiaopeng
Guest User
Cozy Double Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2024
A satisfying trip in Xinjiang. On the return trip, we chose Hampton Inn because the transfer was close to the airport. This hotel really reflects the strength of a big brand. The front desk service attitude was good, the check-in efficiency was high, and the security brother helped us move our luggage. The breakfast was also very rich. 👍, their hotel was the richest among all the hotels along the way. I will choose them again when I go to Xinjiang in the future. It's really great. The service staff also took photos for us.
Original TextTranslated by Google
Response from Property: La la, here I come. Seeing your thoughtful comments, a warm current surged in my heart, from the top of my head to the soles of my feet, as if my Ren and Du meridians were opened, and I was happy! Sincerely thank you for your recognition. You understand our design intentions! It is our constant pursuit to let every guest who is traveling feel our friendliness, care, reliability and thoughtfulness. Hilton Garden Inn is an international mid-to-high-end hotel targeting business elites and parent-child families. It is committed to letting you experience our extraordinary stay experience. Come often when you are free~~ Looking forward to your happy Xiaopeng
Guest User
Cozy Double Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 17, 2024
I stayed at the Hilton Airport Hampton again after half a year. Every time I stayed there, I had a different experience. This time I stayed there just in time for the Mid-Autumn Festival. The front desk was very efficient. They gave us refrigerator magnets and card holders, which were very local. The security guard helped us with our luggage☺️, and the room was decorated! There is a food street around, and it is very good to eat. It is worth recommending. It is great👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Hampton by Hilton Urumqi International Airport will be the warmest and most unique one in your memory! O(∩_∩)O----Excited Xiaopeng
Guest User
Cozy Double Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The room was clean. The hostess was very nice and welcoming. The towels were new and the bed was tidy. The front desk lady was welcoming and professional. The restaurant had a wide variety of desserts and they tasted good. It was a very good check-in. I will choose Hampton Inn Urumqi Airport when I come to Urumqi next time.
Original TextTranslated by Google
Response from Property: Dear friend, seeing your evaluation, Huan Xiaopeng is very heartwarming. The customer base of Hampton by Hilton is mainly for business travel elites and families with children. The facilities and equipment are arranged strictly in accordance with the requirements of the group. We will get better and better. Thank you for your support and giving us such great encouragement. I really thank you from the bottom of my heart~~ Come again next time, I will definitely make you more satisfied! -------Huan Xiaopeng who is always improving
Guest User
Cozy Room (2 Beds)
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The room is clean and tidy. The aunt is very enthusiastic. The bedding and pillows are very comfortable. There is a handwritten note in the room and a steam eye mask is given. The front desk service is also very enthusiastic. I like the refrigerator magnets given. The front desk lady is enthusiastic and introduced the nearby specialty restaurants. The taste is good. I like it very much. The restaurant has a rich variety and is delicious.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and support. Huan Xiaopeng is so happy that he can't breathe. At the same time, he is also very happy to spend a good time with you. A wonderful encounter made us friends. In a limited time, we made unlimited preparations for our friends, just for a faint smile or a nod of approval when our friends saw our careful preparations. Good times are always short. Sincerely look forward to your coming again, my friend. I am thinking of you, Huan Xiaopeng.
Guest User
Cozy Room (2 Beds)
Stayed in Aug 2024
Booked for others
66 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Booked this for my parents. I had a video call with them. The hotel is very good. Hilton's temperament is perfect. The breakfast is very rich. The waiter is very enthusiastic. He took a photo with the elderly and told them about the nearest night market. The elderly were very happy to taste authentic Xinjiang food on the first day of their arrival in the beautiful Xinjiang.
Original TextTranslated by Google
Response from Property: I am so happy to receive such a high evaluation from you. I will do everything to the extreme with my heart. This is my serious pursuit. Hilton Hampton only wants to leave the warmest, safest and most comfortable service to every guest, and become your dear friend, full of precious memories. This is the purpose of Hampton. Just like if I like you, I will stay by your side, understand all your habits and accommodate you. Such flowers have smiles, we have met, and we will meet again tomorrow~~Super happy Hampton