Hotels near Neptune Pyramid, Utah County

The price for this hotel was great for a family that has never been to Utah the breakfast was not great, but we could pick up some things and cook in the room and that was great. The pull-out bed was extremely uncomfortable, and we ended up at Walmart getting an airbed for our kids it was that bad I wouldn't sleep on it. The one of the big problems we had was that the water in the shower was never fully got hot and with 4 of us in the room, I asked my wife if she was having the same problem and agreed. I went down stair to ask for a manger and this young kid name spencer said he was the manager and that he would work on it. I went back upstairs and told my wife about the guy and told her how I felt like I was bothering him by me complaining. Later that morning I came downstairs to ask if it was fixed and asked to speak to the manager a different guy came out his name was Skyler and let me tell you he was so different from the last guy I told him that I was talking to a different guy he told me that he was just a clerk Not a manager. He went on by telling me that they have been having this problem and are trying to fix the problem. Not a problem I get it. But this spencer guy needs to go if he thinks he is a manager what is he not telling the bosses. He also has his headphones on so how does he hears the phone ring or he is talking to the red head this is while I doing some work on my computer to many distractions in the room with kids running around. Love the tree lady she is wonderful I believe her name was Val what a wonderful person so kindhearted and so sweet to my kids and wife love that made us feel at home. Your front desk Manager Skyler runs his front desk so well and making sure everyone is welcome and happy besides spencer. One thing that he does is sit and on his phone and chat with the red head. Sorry for the long review but I thought it needed to be said and so that the right people can see how these people are running the place. If you stay here, these are the people you want to deal with Front desk Manger Skyler, Val, Char (night Clerk), Monica, there is another young lady she is great but can't remember her name she had dark long hair and most of the time she worked at night when I came to use the gym. Don't Deal with Spencer He doesn't care!

This time we all lived in a BW hotel chain. It feels very good. The bathroom and the washing place are separate. It is very convenient. I will continue to live in the United States.

The unexpected surprise of this hotel, the large room facilities are very good, and we upgraded the suite, which is very good feeling. Outside the window is the snowy mountain, so close. The traffic is also very convenient, close to the Salt Lake City Expressway.

Very nice stay at Hampton Inn in Orem Utah. Friendly and helpful staff especially Ashley went the extra mile to be helpful. Great location, we enjoyed the new Thai restaurant a block away, the golden coral is also good. We enjoyed the nice clean room, breakfast area and work out room.

The good: First impressions with the elevator and hallways are not the best, but the room was very good, clean and comfortable. Rooms appear to have been somewhat recently updated. Staff mostly friendly and helpful. Very quiet, we heard no noise in our room the entire stay. The bad: Breakfast. Apparently it is stocked once at whatever time they begin and completely ignored thereafter. First come, first served about sums it up - if you get there later there is likely to be almost nothing. This happened to us twice in the four mornings, and one of those we weren't even that late! The ugly: As previously stated, the halls and elevators could use some work. The first night there we saw some shady types around, but no after that (other than van campers/livers in the adjoining parking lot). Rooms have many outlets but few USB ports - for 2022 that could be better.

American breakfast is rich, there is parking lot, the room is comfortable and very satisfied.

Provo's Hyatt really exceeded my expectations. I would 10/10 recommend this hotel to anyone visiting Provo. The gym was nice, the pool was nice, the room was exceptionally clean. The breakfast was phenom! Truly I can't overstate my experience here. Stay here!

Decent breakfast, the omelette was really good one morning and there was always cooked food, pastries, fruit hams cheeses, there’s a waffle machine, rice puddings, cold drinks etc so I would say that is probably the best part Staff were friendly, they had This Works toiletries, it’s a convenient location with pretty interior but it felt like things weren’t quite right… It was so loud i didn’t have a peaceful nights sleep, as a family we had 3 rooms and they all commented on the air con system noise so I didn’t realise my room was louder until my brother was in my room to watch a film on the last evening, it came from the kitchen and was really disruptive even with ear plugs The lights were so dim I kept 5 lamps on and bathroom lights Room service was delicious but an hour after we ordered we rang down to see how long it would be then received it within the next 10 minutes so think they forgot about us (was only a quesadilla and pasta which is why we called when it had been an hour) The pool isn’t heated so the hot tub is great to jump straight in to after! But there aren’t changing rooms so you can either walk from the gym toilets into the pool area next door or get changed in pool area (rather than a changing room with a door into the pool as I would expect) I want to rate more but it almost feels like they focus on bigger things forgetting the basics? I wouldn’t normally stay somewhere this nice, it’s over double the price I regularly pay for hotels in England so I did expect more My Mum also expected dressing gowns so was a bit disappointed Tips for non US guests, the iron cord extends out of the bottom, follow the instructions on the coffee pack (no kettle) and you’ll need a room key when checking out to get out the car park

A very convenient hotel for the Provo area, basic but has everything you need. $50 deposit on arrival that might catch some people out