Grand Phranakhon Hotel Reviews

The hotel not far from entertainment area. The room is clean but a little bit old. Staff are willing to help.

First thing, Aircon was not cold. But we were quite tired. So just slept. My friend also found a cockroach in the room. But just took care of it by herself. Cockroaches are big minus for me. Another room’s lock was not working well. So she moved another room but still same problem. Hotel is very large. And a bit spooky. Heard they r renovating now and preparing for grand opening. Perhaps will be better after their grand opening as they are still in progress of maintenance.

I work and travel as well.

The front staff's response is the worst. There is no cleanliness in every corner of the room. The bathroom is unsanitary. Worst for both rabbits and horns. I don't want to stay here again.

Safety box was broken. Even though the safety deposit box was listed on the facilities menu. When I contacted the front desk, they did not respond and I was forced to carry all my valuables with me.

The room is very clean, the staff provide excellent service.