Park Plaza Utrecht Reviews

The location of the Hotel is very good. Walking distance from the Utrecht Central and the Jabeurs Convention sentre. The Rooms are rather small if you choose 3 person occupancy. Also, the cleaning service was rather pathetic. We requested cleaning and make-up room every day and yet for 2 days there was No service.

Very convenient location and near Utrecht Trainstation and near Centre. Parking need to pay extra

Very good, parking is close, the room is satisfactory

Very dissatisfied with the way Ctrip and the hotel handled the matter

The service at the front desk is very good. The room was upgraded for free. The location is excellent, very close to the train station. The room is small and the bathroom is not small

The room is average, up to international 3-star standards, but the service is average. They came to clean the room and didn't change the sheets and quilt covers for three nights. There was no toilet paper and they didn't change it either. I had to go to the front desk to ask for it myself. The only thing is that it is a little closer to the train station

The location is convenient, and Utrecht Central Station is about a 6-minute walk away. The hotel looks ordinary, but the room facilities are good, the bathroom is also quite large, the king-size bed is about 2.3 meters wide, and the bedding and pillows are very comfortable. There are many restaurants and supermarkets at the central station, and there is also a Chinese milk tea shop Tea Guys. I finally drank the best milk tea since coming to the Netherlands.

The hotel is across the tracks from the old town. It is close to the train station, tram and bus stops. It's well soundproofed, you can't hear the trains or the nearby mosque. The air conditioning was very pleasant in the heat.

I mistakenly booked the wrong hotel from my colleagues and was going to have to take a taxi 10 minutes away. Luckily, I saw the Park Plaza and was able to book a room immediately. The hotel is conveniently located near the train station, the mall, and a short walk to the historic town center. It was easy to navigate and there were always people around. (I will say this section is VERY busy during rush hour...look both ways before crossing the street!) The staff was friendly and helpful and I was able to check in minutes after booking the reservation. The room was very clean and well appointed. The bed was much larger than I expected for a European hotel and super comfortable. It looks like the rooms were updated recently. The bathroom was spacious and well lit. The only issue I had was some of the clothes I hung in the closet ended up smelling a bit musty...like an old closet. LOL. I got the package with breakfast and it was the perfect way to start my day! Lots of options, friendly staff, and the food was quite good.

I would never stay there again for the money they charge, paid just over $400 aud for a night to get a disabled room, was so loud could hear the elevator, could hear the people walking up n down the staircase, could hear people chatting outside room and other doors closing were loud, also could hear all people talking and chairs and doors closing below us in lobby it was so loud! Our room didn’t even have a fridge to put drinks in very very average for what the rate themselves and charge per night! If I could have got a refund we would have and would have driven back home!

Very nice hotel, really close to beatrix theater and shops. We had a room for 3 adults but one of the beds was just a fold out bed. That was very disappointing. Otherwise great

Lovely and clean. Great price for the location. Not my preferred aesthetic, but everything in good condition. My only objection was the heavy smell of cheap peach room scent in the lobby. My gowd! Like stepping into a 90’s drugstore on the release day of Britneys new perfume. Yak!

Shower cap, coffee and tea not replaced/ refilled for 2 days until I asked for them though we requested for housekeeping everyday during our stay. Hair dryer is also not kept in its bag. Toilet roll dispenser is also spoilt. Mugs is unclean as there is a layer of oil in my breakfast tea. Front desk service staffs are friendly and helpful. Parking at the vicinity is smooth and easy.

Very nice hotel, staff were very friendly and helpful and room was very modern and updated. The hotel itself is a bit isolated but is a quick walk to all the shopping and restaurants. Our room was very nice and modern. Parking is onsite which is a bonus but be aware there aren't many spots and does fill up especially near 3pm check in time (we arrived at 2:30 and got the last spot) so that would be a problem for anyone arriving after us. The breakfast was ok, probably the least selection of all the hotels we have stayed in Europe this trip (Netherlands Belgium) but was fine, it was also the least expensive too so I guess that is why. I also enjoyed the flavoured water and snacks available in the reception all day. I also like how they offer a 10 euro voucher for dining if you opt out of house keeping during your stay. All in all a very nice stay.