Shagun Hotel

Worst experience ever! I frequently travel to different cities for work and have stayed in numerous hotels, but this one is by far the worst. Words can hardly describe the state of this hotel—poor cleanliness, terrible service, and, most importantly, unacceptable staff behavior. They outright refused to clean my room, claiming they only had one staff member, and all the bedsheets were out for laundry. On top of that, I ordered food from Zomato yesterday and asked for water and plates. Not only did they charge me more than the MRP, but they also told me to go to the 9th floor to get a plate myself. I was completely shocked by their attitude. It felt like they didn’t value their customers at all—almost as if they were doing charity by accommodating me. Truly disappointing!

The room was not clean and full of mosquitoes, i have complained at reception, but no action was taken.

Terrible hotel

There were so many cockroaches in the room. The door lock needs to be repair. The property location is good. Very few choices in breakfast. Amenities are fine.

my stay at this lodge was extremely disappointing. the rooms were disturbingly unclean, with visible dirt and a foul smell that made it impossible to feel comfortable. the service was equally poor—basic requests were either ignored or took an unreasonable amount of time. the staff lacked professionalism and showed little regard for customer satisfaction. their attitude was indifferent, and it’s clear they need serious training in developing good customer relationships. this place fails on every level, from hygiene to hospitality. i wouldn’t recommend this lodge to anyone looking for even a halfway decent stay. avoid it if you can.

Poor cleanliness: Dirty rooms, stained bedding, dust buildup, visible dirt in the bathroom.    Unresponsive staff: Ignoring requests, slow service, lack of helpfulness when addressing issues.    Noise issues: Loud hallways, disruptive guests, poor soundproofing   Maintenance problems: Broken appliances, malfunctioning plumbing, damaged furniture    Disappointing amenities: Lack of advertised features, poor quality amenities      Unpleasant atmosphere: Unwelcoming ambiance, outdated decor