Gravity Haus Vail

Amazing location, friendly service, clean room, and our room was quiet. Also, we were very happy that the hotel is pet friendly and allowed dogs. The only thing to note is parking is not included. So if you are bringing a car, there is a parking structure across that street but there’s a fee for parking.

Things were okay until check out and I somehow ended up with $300 in extra charges. I wouldn’t recommend. Not worth it for plenty reasons but this is the biggest. Honestly am so upset that I chose this place to be where I decided to stay to get married.

This was the worst experience of a stay I've ever had. We had an experience with the front desk person named Taylor who couldn't be more rude if she tried. She was rude at every opportunity she had. We had two shoes in the tote bag they have in the rooms. I asked if they charged if we took them and she said yes but didn't know how much. I said no problem I'm leaving out our stuff at the lobby for a little bit and then when we get the car we could transfer everything in there. Taylor responded by saying "well you already have your shoes in the bag" indicating that wasn't allowed which is funny. I took the shoes out and left them with our bags and car seat. When we came back she brought half our stuff and had our shoes with the soles in the car seat on top of our jackets. When I said wow I didn't want to put them on my expensive jacket, instead of saying I'm sorry which would have been the end of it, she said "well I had to touch your shoes"!! Then continued to argue her point. This is in addition to our rooms water pressure in shower and sink being so slow that it took 3-4 minutes for my short hair to get wet. We were actually thinking of becoming members here but that will not happen nor will any of our family who also stay at least once a year there. If you enjoy being reprimanded by front desk people you should definitely stay here and ask for Taylor to help you.

Loved staying here especially all the club amenities, room was clean and comfortable too!

Super friendly staff, one of the best hotel gyms you will find, and the perfect location in Vail village.

Great stay! When we arrived there were some issues with our room that the maintenance could not resolve. The staff headed by Chris upgraded us to a lovely accommodation and we had a great stay. We really enjoyed the restaurant and our waiter, Josh, took great care of us.