Senator Parque Central

I had mixed feelings about my stay. The hotel itself is nice, the location is very convenient, and the staff did make an effort to help when I raised issues. The check-in experience was disappointing. I arrived around 11:00 and was told that even if the room was already ready, I would still have to pay extra for early check-in. Later, when I returned at the regular check-in time, I still had to wait around an hour because I had requested a room on a higher floor. The first room I was given faced a constant source of noise, so I asked to change rooms. The replacement room was smaller, but much nicer overall. My biggest issue was the sound insulation. The hotel advertises soundproof windows, but that was not my experience at all. I could hear a lot of outside noise, and the sound insulation between rooms was also poor. I could clearly hear the guests in the adjoining room talking loudly and making repeated banging noises. The hotel did try to help when I contacted them, including speaking with the neighboring guests and offering another room, which I appreciated. Housekeeping was also inconsistent. Towels were not replaced, and there were visible marks on the floor. The hairdryer was also extremely outdated and impractical to use. Overall, I liked the hotel itself and especially the location, and I appreciate that the staff tried to help. But the check-in experience, housekeeping, outdated room amenities, and especially the poor sound insulation affected the stay quite a lot.

Whilst the premises were very good and clean, and service & staff were great. However , we were shocked to be told that despite the fact that we booked a queen bed for our anniversary , hotel records showed 2 single beds. In the end we lost the argument despite our printed booking and we had to pay a further €120 to get a larger bed. We reluctantly agreed, only to find the bed old, very soft with the sides bulging out. The pillows were also most uncomfortable

The staff is really kind and provided a birthday gift :) the facilities are outdated unfortunately. The gym for example, as well as the elevator. Breakfast is fine but also some issues there with the facilities. Room is good size

Even this hotel is more than 25 years old , the room is clean and the stuff is helpful and nice. Location is a bite far to the old town but still to do.

We had a great stay. Location was great into old town. The hotel was a bit challenging to get to by car, but the hotel experience was worth it.

The staff were very kind and upgraded us to a larger room than usual. The bathroom was spacious, clean, and had strong water pressure. The bedroom had air conditioning even though it was winter. The bed was soft and very comfortable, and there was plenty of space to organize our belongings. The breakfast was acceptable; although it was not very varied, it was sufficient for what we needed for breakfast

Great location. Big room with comfy beds. The shower head hasn't been cleaned in a while so the water goes everywhere which is a bit annoying. Only two bottles of water provided for the whole stay. Nice staff.

Spacious room and bathroom, good reception service, functional cooling system