Melia Valencia

Melia Valencia Reviews

Melia Valencia

Av. de les Corts Valencianes, 52, Valencia, Valencia Community, 46015, SpainView Hotel Details
Melia Valencia
Melia ValenciaMelia ValenciaMelia Valencia
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Melia Valencia Guest Reviews

4.3/5
Very Good
123 review
Verified reviews
Location4.4
Amenities4.1
Service4.1
Cleanliness4.5
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All reviews(123)
Positive reviews(22)
Reviews with photos/video(8)
Awesome rooms(7)
Negative reviews(1)
Guest User
Melia Double Room
Stayed in Jul 2024
Couples
2 review
3.2/5
Posted on Aug 1, 2024
Watch out because they are trying to get extra money out of youre pocket to get an upgrade. Once they have there money the information about the extra’s are not so important to them. Afterwards the hotel wants to get out by saying sorry for youre unconveniats.. the level upgrade??
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.We are sorry to hear about your dissatisfaction with the upgrade process. Our intention is always to provide transparent information regarding the added value of our The Level services, which include a private check-in area, exclusive buffet breakfast, and personalized service to enhance your room experience. We take pride in offering a service culture focused on the wellbeing of our guests, and we regret if this was not made clear to you during your stay.We hope we will have the opportunity to see you again in the future. Best regards,Ray García, Guest Experience Manager - Meliá Valencia
Ferass
Melia Twin Room
Stayed in Feb 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good and new
Response from Property: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel to be both good and new. Our team strives to maintain a high standard of service culture, ensuring that each room experience is fresh and welcoming for our guests. It's heartening to know that these efforts resonate with our visitors.We look forward to welcoming you back soon. Kind regards,Ray García, Guest Experience Manager - Meliá Valencia
Guest User
Melia Double Room
Stayed in Jul 2022
Couples
4 review
4.0/5
Very Good
Posted on Jul 11, 2022
Not exactly a central location but it’s easy to reach the center by feet or with a bus. Rooms are spacious and very clean, breakfast was great as well. It was quite packed while we stayed there but it was pretty good nevertheless!
z121567
Supreme Room
Stayed in Feb 2023
Business travelers
7 review
4.2/5
Very Good
Posted on Feb 24, 2023
goooooo
Anonymous User
Melia Twin Room with Views
Stayed in Dec 2024
Business travelers
13 review
4.7/5
Amazing
Posted on Dec 19, 2024
The room has a large bathroom with a bathtub. The service is thoughtful and there are many types of restaurants. There are fitness and SPA facilities. There is a taxi station across the zebra crossing opposite the hotel, so it is convenient to take a taxi.
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Michelye
Melia King
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 2, 2024
This hotel is definitely in the top tier in Valencia. The rooms are large and it is close to the city center and the seaside. Facilities: Swimming pool and sauna Sanitation: Excellent Environment: The environment is of domestic quasi-five-star standard Service: English is fluent in addition to Chinese
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Response from Property: 尊敬的賓客,您好! 感謝您選擇我們的酒店,非常榮幸能為您服務!我們很高興聽到您對我們酒店的房間大小和地理位置的肯定,這證明了我們在提供高品質的住宿體驗方面的不懈努力。同時,您對我們泳池和桑拿設施的正面評價也讓我們感到驕傲,Spa Cobre29一直致力於為賓客提供放鬆身心的服務。然而,您提到的關於房間有管道異味的問題,我們感到抱歉。請知悉,我們可以在被告知後,立即採取措施改善這一情況。我們將繼續致力於保持我們的衞生標準,以確保賓客享有一個清潔舒適的環境。我們將懷揣着您的這份信任,不斷進步並時刻準備着給您帶來更加完美的服務,期待您的再次光臨!Ray García, Guest Experience Manager - Meliá Valencia
Anonymous User
Melia Twin Room with Views
Stayed in Sep 2024
Business travelers
14 review
3.0/5
Posted on Dec 5, 2024
This is my first time staying at MELIA, and it should be the last time I choose the MELIA brand. I was speechless when checking in. The front desk saw that I had a Chinese passport and asked me if it was my first time staying at MELIA. I said yes, and then inexplicably, without explaining to us, he went to handle other check-ins next door, and then someone else came to handle it. The worst thing is that the hotel sells connecting rooms separately, which are so-called supreme rooms. The two rooms are separated by a door, and the sound insulation of the room is very poor. I was woken up by the party next door to the connecting room at 3 am. I went to the front desk to negotiate a room change. The front desk lied that I booked a high-level room and could not change to a low-level room. They also said that this room type does not have non-connecting rooms, and I can only change to another connecting room. They also said that it was 3 am now, and the new neighbor next door should be asleep, not every neighbor of the connecting room has a party. I packed my luggage at 3am and moved to a new room. I found that my neighbor was coughing all the time. The next day, I went to the front desk to negotiate. The front desk refused to change the room to a non-connecting room. Finally, I complained to Melia headquarters and the front desk arranged a normal room for me. This hotel is speechless. I am very disappointed with Melia's service. If you are in a noise-sensitive area, don't choose the Supreme Room.
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Response from Property: 親愛的賓客,您好!非常感謝您選擇入住我的酒店並作出詳細的反饋!我們很高興您對酒店的景觀和早餐表示讚賞。然而,我們注意到您提到的關於房間隔音問題的不便,儘管我們的客房在設計上是考慮了隔音,但顯然在您的經歷中並未達到預期效果。我們對此表示歉意,並希望您能夠理解,這並不符合我們一貫的服務文化和房間體驗標準。對於您在入住過程中遇到的不便,我們深表遺憾,希望您能夠相信,這是一個獨立的事件,我們一直致力於為每位賓客提供舒適和寧靜的環境。真誠期待您的再次光臨!祝您天天好心情!Ray García, Guest Experience Manager - Meliá Valencia
Anonymous User
Melia King
Stayed in Aug 2024
Travel with friends
4 review
4.5/5
Great
Posted on Aug 8, 2024
The location and room of the hotel are good, but the faucet in the shower room only has a handheld shower head 🚿, and the water is a bit small.
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Response from Property: 尊敬的賓客,您好!感謝您下榻我們的度假酒店,且在百忙之中抽空給我們留下寶貴的評論與建議!我們很高興您對酒店的位置和房間感到滿意。不過,我們注意到您提到淋浴間的水流問題。雖然房間內的淋浴設施設計為提供優質的沐浴體驗,但我們會留意您的反饋,並確保我們的設施始終符合客人的期望。衷心期待您的再次光臨,我們一定會為您奉上更好的住宿體驗,祝您生活愉快!Ray García, Guest Experience Manager - Meliá Valencia
Guandegao
Melia King
Stayed in Sep 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Very good hotel, big room, rich breakfast
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的支持與信任!我們很高興您對我們寬敞的房間和豐盛的早餐感到滿意。我們始終致力於提供卓越的客房體驗和美食體驗,確保每位客人在我們酒店的時光都是難忘的。再次感謝您的支持與厚愛,我們真誠期待您的再次光臨,祝您開心度過每一天!Ray García, Guest Experience Manager - Meliá Valencia
Anhaichuan
Junior Suite
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Suitable for business trips
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的支持與信任!我們很高興您認為我們的酒店適合商務出差。作為城市中最高的建築,我們的酒店不僅提供了現代、寬敞的房間和一流的設施,還便於您訪問瓦倫西亞的所有景點。同時,我們的Socarrat餐廳為您提供了專業的瓦倫西亞飯菜,定能為您的商務旅行增添美妙的美食體驗。我們的團隊也一直致力於提供卓越的服務文化,確保每位客户都能享受到令人難忘的住宿體驗。再次感謝您的支持與厚愛,我們真誠期待您的再次光臨,祝您開心度過每一天!Ray García, Guest Experience Manager - Meliá Valencia
Guest User
Melia King
Stayed in Apr 2024
Couples
64 review
3.7/5
Posted on May 2, 2024
The hotel is clean and comfortable, but the price is too high.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at our resort and taking time out of your busy schedule to leave us your valuable comments and suggestions! Thank you for choosing our hotel and leaving us your valuable review. We are delighted to hear that you appreciated the cleanliness and comfort of our hotel. We are always committed to providing our guests with the best room experience. Regarding the price issue you mentioned, we hope that you can experience the service culture and food experience that matches it. Our prices reflect our convenient location in Valencia's most fashionable area, as well as the range of facilities and services we offer. We sincerely look forward to your visit again. We will definitely provide you with a better accommodation experience and wish you a happy life! Ray García, Guest Experience Manager - Meliá Valencia
lavie_Lin🌱
Melia Twin Room
Stayed in Jun 2023
Travel with friends
117 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Very good hotel, very good in all aspects
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faye-xu
Junior Suite
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The hotel is very good. I rented a suite with a living room and bedroom. The location is also very convenient. There are many options within walking distance for brunch and dinner.
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Guest User
Junior Suite
Stayed in Aug 2023
Family
11 review
4.0/5
Very Good
Posted on Aug 27, 2023
The hotel has a very good environment and is very suitable for bringing children. The room is large and comfortable. It is the most comfortable room in southern Spain during this trip. It is a bit far from the central city of Valencia. It is okay if you have a car, but it is not convenient if you don't have a car. However, the service level of the hotel front desk staff is limited. They made the wrong order twice. I just said sorry and forget it. I think this is not professional enough.
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Guest User
Supreme Room
Stayed in Aug 2023
Business travelers
8 review
1.0/5
Posted on Aug 16, 2023
The room I stayed in was separated from the suite. There was only one door between the room and the room next door. There was no soundproofing at all. I could hear the other person talking clearly. In addition, there was something wrong with some of the foods at breakfast. Both of us felt upset after eating it.
Original TextTranslated by Google