Verso Hotel

A 2 pas de la maison de Pablo NERUDA, sur les hauteurs de Valparaiso avec une vue exceptionnelle. Petit déjeuner correct et reps du soir au top. Personnel gentil et avenant.

No respect for guests. Loud music until late at night in the rooftop restaurant. The priority is not the guests, but the restaurant's customers. I do not recommend the hotel in any way and I hope no one else goes through what my husband and I went through. Worst hotel I have ever stayed in. I wish I had my money and my time back. This is one of the most expensive hotels and yet one of the worst I have ever stayed in. It has a series of defects that make the experience terrible. If it were half the price it would already be expensive. Luckily I only stayed for 2 nights. Here is the list of problems: LOUD MUSIC UNTIL MIDNIGHT!! You ask them to turn it off and nothing happens. On Friday, they stayed until around 11 pm and on Saturday until MIDNIGHT. To make matters worse, there is no soundproofing in the rooms and you hear EVERYTHING. People walking around, the sound of dishes from the restaurant and even the music; Tiny room, you bump into furniture all the time and there is no room for even two carry-on bags, much less a large suitcase; Tiny shower stall (barely enough room for one person) and while you're taking a shower you keep bumping into the faucet and end up turning off the shower; Water leaks from the shower onto the bedroom floor; Glass partition between the shower and bathroom. Any noise from flushing or showering is as if you're in the same room. In other words, if your roommate wakes up at night to use the bathroom, you'll be woken up; $40 fee to use the jacuzzi for 1 hour!!! Parking your car in a reserved spot, the other guest leaves and you're stuck. This is simply unacceptable; Very poor breakfast, literally only half a dozen options. The scrambled eggs arrived 20 minutes after I had been drinking coffee; Tiny TV in the room, around 30 inches; In short, I do not recommend this hotel and I hope the owners can invest more in infrastructure, especially in terms of soundproofing the rooms so that they at least better match the price charged.

Nos nos gustó, no volveríamos a ir. Dormitorios extremadamente chicos pero lo mas insólito es el baño, que esta incorporado al dormitorio como siguiendo el concepto de cocina americana. No hay absolutamente nada de privacidad lo que lo hace muy poco grato. Al salir de la ducha queda el piso del dormitorio mojado, porque es todo parte del mismo espacio, muy mal pensado. La vista pésima, balcones muy chicos y mirábamos directamente las casitas del frente, ademas se escuchaba mucho ruido constantemente. El Hot tub debiera tener algún techo, esta muy expuesto en la cubierta del hotel y da frió, no pudimos estar la hora completa. Las toallas se veían muy viejas y para subir al hot tub ni siquiera ofrecían algo para ponerse en los pies. Lo encontré muy caro para lo que realmente ofrecen. Nos atendieron bien, el personal amable y atento. Es la infraestructura la que no cumple.

Habitación muy pequeña, el diseño del baño y ducha no entrega la privacidad que una requiere, lo separa una mampara de vidrio. Pague extra por una vista al mar y no cumplió lo esperado. La experiencia gourmet no tenia todos los menús, el desayuno no contaba con opción vegetariana y/o vegana. La tinaja no contaba con ambiente prometido, ausencia de luminosidad

Comida exquisita ademas de lo prolijo en la atención; desayuno Buffet realmente maravilloso; vista espectacular, sobre todo disfrutar de una agradable compañía, en el atardecer, y la atención super personalizada. volveria de nuevo