Hotels near Yankee Air Museum, Van Buren Charter Township

There is a distance from Detroit, the hotel is not bad in all aspects, recommended

Recently attended a yearly event I go to that has changed its location to this hotel as of 2024. Compared to our previous hotel, I was really impressed. We very much enjoyed the conference spaces and the layout of the hotel. The view is beautiful. There was plenty of space for our event, and all the staff at the hotel were incredibly helpful and polite, and overall lovely. Aside from the lack of a pool (it really feels like they need one! lol), the hotel itself is great. I didn't feel bothered by noise on the 2nd floor - and our event did sell out the entire hotel. I heard others complain about paper thin walls, so maybe we just got lucky with our neighbors? But we slept great and the rooms were clean and comfortable. I saw some reviews here complain about the location of the hotel, and I have to say we were quite pleased with it. I love not being right next to a noisy busy road like so many hotels. And yet still, right across the street you've got several nice little restaurants, and there is shopping nearby and you aren't far from quite a lot of activity in Ann Arbor/Ypsilanti. The restaurant onsite that offers dinner is really good. We did apps one night and then dinner the next with them. I had soup, salad, and dessert - the soup and dessert were both phenomenal, and the salad also excellent. I found the prices a little steep....but some of the loveliest tomato soup I've ever had, so this is a minor complaint. All that said, there were a couple of areas that I'm hoping will improve in the future, if our event continues to be held here. What wasn't impressive was the breakfast. Despite that our group had been told we would have the options of a special breakfast menu, the only breakfast offered during our stay was the buffet, and it was not good. The kind of hotel breakfast that should be free, because it mostly isn't worth eating, but it cost $21. The oatmeal was incredibly watery, the eggs were flavorless and definitely the powdered kind. Everything seemed a little stale...and tasteless. And the omelette bar wasn't even being manned when I came down to have breakfast. My fingers are crossed that next year they will be offering an actual breakfast menu, outside of the buffet. With what they can do with dinner, I know they could offer an amazing breakfast! The other thing that struck me about the dining, is that our event group was given a special menu - we had the whole hotel for 3 or 4 nights. The items on it were very similar to the items (some the exact same) on the hotels websites menu for the restaurant, but the prices were all much higher. When this was asked about, our group was told that the menu on the hotels website hasn't been updated to reflect price increases....that as I understood went up last year. But here we are the following month and the prices on the website menu still haven't changed..... So I do still find myself wondering if our group wasn't given a special higher priced menu for bringing a large group...? The o

Best Fairfield I ever stayed at..in fact, I'd put it right up there with the main Marriott hotels or other name hotels! Fairly new facility...spotlessly clean everywhere. When you can't even find a spot in the caulk around the tub and can see yourself in the shine of the tub...it's spotless! There is one thing I would ask for improvement on. BREAKFAST! Please add to your menu..2% milk and whole milk, waffles, and fruit cups. Cereal with 1 % milk is like cereal and water! Other Fairfields I have stayed at offer waffles. But don't let that stop you...the hotel is in a very nice safe industrial office type area with a strip mall across the street and near the Marriott Eagle Crest Resort and Golf Course.

We had a lovely room in this hotel. It was evident that the housekeeping staff took pride in their work from the beautiful ”swan” towels and tissue flowers in the bathroom and nicely turned out bed. Our breakfast hostess, Minnie, put out a lovely hot breakfast, complete with eggs, sausage, potatoes (second day), oatmeal, as well as a variety of breads, pastries, fruits, juices and other drinks to choose from. We felt pampered!

The hotel is right inside the airport, which is very convenient for takeoff, arrival and transfer, and is worth the price. However, the hotel does not provide free breakfast, and you can only dine in or order food at reflection, which is very different from other Marriott hotels. Check-in that night was at 12:00am, and there was no staff at the front desk. I waited for a while before they came out... The room I was assigned was next to the equipment room, and the cleaning staff would disturb my rest when they opened and closed the door in the morning.

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

We had a brief stay here, overnight before a morning flight. Our family of 4 (including 2 teen boys, 17 and 19) got a suite with 2 queens and a pull out couch. My older son slept on the couch not pulled out and was comfortable. The queen beds were also comfortable. The room was very clean. Shower and toilet areas are separate…feel like closets, but we had no issue with that. Staff we encountered (front desk) were friendly and helpful…shuttle was easily scheduled. Shuttle was a bit late (10 minutes) in the morning but we had allowed for plenty of time to get to the airport so it was not a problem. The driver was very friendly and helpful, and we understood, as everyone is short staffed these days…he was likely pulling double duty. Front desk staff was in communication with him as well, so we knew he was on his way and were not stressed. Breakfast was adequate. Pre-packaged egg cup was surprisingly decent. I had that with some warm oatmeal and was set for the morning. We did not have time to use the pool or exercise room but they were available. We had a very smooth, quiet, brief stay and would stay here again. It served our needs well.

I had nothing but problems with this hotel. I was only staying there for work and my job was paying for it. The first time I stayed there about a month ago, they told me they needed my credit card to hold a deposit. I was then charged for the room instead of a pending hold. I’m still going back and forth with their accounting department to try to get that charge taken off. When I stayed there the first time, they were also supposed to have a meeting room set up for me the next day. When I went to the front desk they had no idea what I needed. I showed them the contract my boss sent me and they took 30 minutes to scramble up a room last minute. I had to start my meeting late because of the hotel forgetting to set up the room. The second time I stayed, last night, when I go to check in they tell me there is no card on file and I have to pay for the room! I told them that’s incorrect and called my boss. The woman at the front desk called her boss too and told me it was settled but I needed to put my card down for the deposit. I told her last time they charged me for the room, she promised me that would not happen again. Now today, I check my statements and I have a pending charge for $100, the deposit, and a random $35 charge that I have NO idea what for! I’ll call tomorrow to try to get it settled but I just can’t believe the issues I’ve had with this hotel. I travel a LOT with this company and have NEVER had issues like this before!