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Vanderburgh County Fairfield by Marriott Hotels

Popular Fairfield by Marriott Hotels in Vanderburgh County

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Latest Hotels Reviews for Vanderburgh County

Fairfield Inn Evansville West

Fairfield Inn Evansville West

4.1/577 Reviews
Poor communication marred our two-day stay. Right away we had a problem with the air conditioning. A call to the front desk resolved the issue, but it would have been nice to know how to operate the cooling system. There was no information about how to operate the TV. We stream TV at home, but this system was incomprehensible. The front desk staff said there are no written instructions and offered to “come fiddle with it” but we declined. We were stunned to come back from a long conference and find the beds unmade late afternoon. When asked about housekeeping, the front desk staff said housekeeping is “by request only.” We were not told this upon checking in, and we found no such information in the website (or anywhere else). Occasionally, hotels stress their efforts to reduce waste and tell guests how to let housekeeping staff know if no towels, etc., are needed. No such information was posted in our room. This is not a big deal, but the issue underscores what poor communication there is in this hotel, especially given its price. Front desk staff members were effusive in their friendliness upon our check-in, but the hotel experience suffers overall from inadequate communication and poor services. I expect more from Marriott.

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