Heiheigirl
August 20, 2024
The environment and facilities are good, especially the pool and mountain view as soon as you enter the lobby, but the room is relatively small. I have to say that the hotel really discriminates against Chinese people. I arrived at the hotel at 3 o'clock to check in. The hotel front desk told me that it had not been cleaned yet and asked me to wait for half an hour. Then they immediately added me on WeChat to promote tourist attractions and said that they would call a car to take us there immediately. I didn't want to go back to the room and waited. During this time, I kept asking the front desk staff who added me on WeChat about the waiting time. I kept being told that I had to wait. After waiting for forty minutes, I got angry and sent WeChat again to ask if I had to wait. At the same time, I asked another service staff at the front desk directly. Seeing that I was angry, she immediately gave me the room card, and then there were eleven rooms with obstructions in front of the windows. Then I decisively complained to the platform, and the platform immediately gave me a satisfactory result, which can be regarded as saving a little experience! I wrote down my own personal experience and hope it will be helpful to friends who are going to stay there.
Original TextTranslation provided by Google