Ramada Plaza by Wyndham JHV Varanasi

Firstly the hotel is no longer operated by ramada . Although listed as five star it is not of five star quality. Half the facilities not operational. The food is bad . Charged exorbitantly. Basic beverage like coffee took at least half an hour. That too after multiple reminders.

Though we had a few problems from the start with our booking. They had changed names and said they didn’t have our booking due to changing the system. The pool was very murky so I couldn’t go in which was a real shame because it was so hot. The rooms were nice. And most of the staff were helpful. The beds were comfortable. But I wouldn’t stay again.

We had to get taxi to get to central Ghat, but nice and quiet place.

It was just a great hotel. Great. Everything was perfect.

My recent stay at Ramada Plaza by Wyndham JHV Varanasi was quite disappointing, especially considering the brand standards one expects. The reception and housekeeping services were not up to standard. On multiple occasions we requested room cleaning, but the response was very poor. When the room was finally cleaned, the housekeeping staff member appeared unkempt and had a strong unpleasant odor, which made the experience uncomfortable. After cleaning, he repeatedly asked for tips, which felt inappropriate for a hotel of this category. Basic room amenities were also not maintained. Face towels were provided only on the first day, and for the next three days they were never replaced despite requests. Items such as tea bags, milk sachets, soap, and shampoo were not replenished once they were finished. Eventually, we had to buy bathing soap from a nearby supermarket, which should never be necessary when staying in an international hotel brand. Additionally, the restaurant food prices were quite high compared to the quality and standard of the food served, which was disappointing. Overall, the stay did not meet the expectations associated with the Ramada brand, and I hope the management takes these issues seriously and improves their service standards.

The Ramada is well positioned in Varanasi, the services and amenities is pretty good, the buffet for breakfast, lunch and dinner is good. Wi-fi signal on the rooms should be improved. Recommended.

We visited from Fiji 🇫🇯. It's a great place, spacious room and very clean. It's almost 5-6km from the Ganga Ghaat so you have to take an auto to reach the temples or the river area. Don't take Uber as roads are mostly closed for big cars during peak hours. Bikes and auto are good. Hotel is next to JHV mall if you prefer some quick shopping within 100m walking distance from hotel

very good service. food .