Rio Terrà de la Mandola, 3781, Venice, Veneto, 30124, ItalyView Hotel Details
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Hotel San Giorgio Guest Reviews
3.2/5
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.2
Amenities3.0
Service3.2
Cleanliness3.2
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Positive reviews(12)
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Negative reviews(17)
Guest User
Standard Double or Twin Room
Stayed in Aug 2023
Couples
2 review
2.5/5
Posted on Aug 31, 2023
The room is small, old, and always has an unpleasant smell. The river next to the hotel is really a sewage ditch. It smells so bad that I dare not open the window. The air conditioning is very poor. The only advantage is that it is cheap. Thinking of the price, I can only bear with it, the location is pretty good, just over 10 minutes' walk from St. Mark's Square.
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Uncle Mary
Standard Double or Twin Room
Stayed in Jul 2023
Solo travelers
6 review
3.7/5
Posted on Jul 12, 2023
The location is in the center, convenient and quick, and you can walk slowly until you go back at night without worrying. There are many restaurants and shops around. But the room is a bit too old, and the sound insulation is average
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Erika del Brio
Standard Double or Twin Room
Stayed in Jun 2022
Couples
1 review
3.7/5
Posted on Aug 14, 2022
The stay was good, the hotel staff was majestic and the treatment unbeatable, the location is perfect 2 minutes from the Rialto bridge. Keep in mind that it is an old hotel like everything in Venice, but to sleep for the
price is great
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Berrak Yildirim
Standard Double or Twin Room
Stayed in Apr 2022
Couples
1 review
2.7/5
Posted on Apr 27, 2022
Check-in and check-out were pretty quick, the hotel smelled very much of cigarette smoke, the bathroom was very small, old and not nice, when you opened the bathroom window a stench came into the bathroom from the outside, you could hear a lot through the door and walls heard, bathroom door was difficult to close and unlocked, beds were clean, location was good
Hotel San Giorgio Venice describes its as “quaint.” We arrived and were informed the air con was not working and there were no other rooms available. The hotel could have informed us the air con was not working before we arrived and we could have then found alternative accommodation. I should have looked at the reviews. it appears the hotel has not had any air con on the second floor for a very long time. I asked for a discount but the guy wouldn’t budge. We put our bags in a second floor room , the temperature was 34. We then found insects crawling over the bed and on the floor. No apology from the staff. We were then moved to another room, but insect free. To take our minds off the searing August temperature, I tried the tv, which also didn’t work. This dilapidated hotel with incompendent staff hotel doesn’t deserve one star , let alone three.
Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Jul 11, 2024
We arrived at 6th of July and days were very hot.The receptionist was a rude guy called Tomas. He informed us that the air condition is under construction!!!!! They ham a fan in each room!!!! We asked at least for a second and very difficulty and after our pressure he gave us a really dirty and dusty one. We had an awful night sleep with open windows. A very bad welcome. The next morning another guy in reception talked to us named Joseph. He was kind and helpful enough. He changed us room and gave one with air condition. Everything was good for the next day,although the last evening the air condition stopped!!!!!!! Another hot night. We understood that they just don’t ever provide air condition and they lie an excuse to customers. Bed and bath were clean, the breakfast poor and not attractive
Guest User
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 24, 2024
Great location. But it is a budget hotel. It is clean and has cold air conditioning , but don’t expect luxury. It fit our needs perfectly and we were comfortable and happy. Expect stairs… there is not a lift. Breakfast is available to purchase, but we found it a better value to purchase fruit and snacks from the Despar close by.
Guest User
Stayed in May 2024
Couples
3.0/5
Posted on May 24, 2024
Reviews born from frustration seldom flatter, but I will endeavor to be fair—and honest. We booked our stay about a year from our arrival. At the time of our booking, the hotel advertised air conditioned rooms and included a complimentary breakfast. Our reservation indicated we had a breakfast included with our stay—something we paid extra for. However, upon arrival, our situation had shifted in the hotel’s favor. We arrived just after 2PM, which was the earliest we could check in. The desk clerk was clumsily attempting to check in the young lady who was ahead of us. It took him almost 25 minutes to get her room processed. In the mean time, the lobby began to fill with travelers. The clerk didn’t speak English and the young lady spoke broken English. After 15 minutes, she turned to the crowd and asked if anyone spoke Italian. She knew there was an issue with her room, but didn’t know what it was. The clerk was trying to get her to pay a city tax, and it took a long time to resolve that issue. She insisted she had already paid it, but finally surrendered and offered to pay it again so she could go to her room. When we finally checked in, we found our room on the second floor (actually third, as they don’t count the ground as a level), and entered our room. The first thing we noticed was the room temperature. It was warm and stuffy. A quick inspection revealed the air conditioner was completely disconnected from electric power, as the wires were openly dangling from the ceiling. One of the staff members was helping guests carry their luggage to their room, as the hotel did not have an elevator. We asked about the air conditioner and she said it was unavailable throughout the entire hotel as they were upgrading the system. She brought us a fan. We asked to be moved to another room, but she insisted that none of the rooms had air conditioning. We asked to be moved to a room with more windows so we could get air flow, but she said it was impossible. We asked if they would allow us to check out so we could find better accommodations, but she said there were no refunds. We were stuck with our prepaid room. To make matters worse, our sister and her husband checked in at the same time and their room had air conditioning. To be fair—the hotel did offer to exchange our room after some other guests checked out the next day. But, we declined, not wanting the hassle of having to pack our stuff again to move down one floor. But, sleeping with an open window drew mosquitos, so we should have accepted the room change hassle. The room was clean, but it was tiny. There was no room to walk around the bed, as it was pushed against two walls. Our “dresser” space was taken by the fan. The bathroom was clean and had a decent stand-up shower. It was super small. Only one person could be in the bathroom at a time. And only one person could stand beside the bed at a time. There was little room for changing clothes. We had to place our second bag in front of the door
Guest User
Stayed in Apr 2024
Other
2.0/5
Posted on Apr 30, 2024
I want to preface this review with the fact the low rating only came after much deliberation from me. The hotel has definite potential and may have earned an extra point or two if some glaring issues were not present, unfortunately, even a 3 out of 5 seemed high to rate this hotel. The Positives: This location can't be beat. You are a 10 -15 minute walk from anything you can need. The hotel is only about 6 minutes from San Angelo water bus station, which makes it easy to get to from the train station or the Marco Polo airport. We arrived via train and hopped on a water taxi, which cost 60 euros to take us to the same point. It was well worth the expense to us. The room itself is very intimate and decorated in the traditional Venetian style. While small, it was perfect for a romantic stay. The bathroom was decent and the shower was the largest that we encountered during our stay in Italy. The front door is secure 24 hours a day and requires a fob to enter. The staff were all friendly and helpful. We forgot our corkscrew to open wine at home, and they provided one to borrow. They all spoke English very well and provided information about transport and directions The wifi was very fast, and the TV reception was very good. The room was cleaned daily. The Negatives: Check in was not smooth at all. The process took quite some time as they kept trying to close out the pre authorization amount on the room. It was after the 5th failure that they realized we booked many months ago and that the pre-authorization was no longer valid. We paid as a new transaction with no issue. While not necessarily a negative, something of note is that the hotel requires full payment at check in. It caught me off guard slightly as this is normally something we take care of at check out. It worked out well for us as we had an early flight on check out day. The door to the room opens with a traditional key, but in order to close, you also need the key to lock the door from the inside. There is not turn knob like a dead bolt. The key must be inserted in the room to close the door. This was strange and I had concerns with it. 1) in the event of a fire, we would need to find the key and fumble it in the dark to unlock to door to escape. This could be disastrous. 2) because the door to the building is secure with a fob, If one of us left without the other we had 2 options: either lock our loved one in the room with no way to escape in an emergency, or leave them in an unsecured room that anyone can walk into, so we had the key to re enter the building. The biggest issue we had however was in relation to the window/ventilation system. The hotel was obviously being renovated during our stay as the ceilings had all been opened with exposed pipes and wires. What we realized when we checked in was that the AC in our room was also open and disconnected. This left us with only one option for air flow ... opening the window. This wasn't terrible at first
Guest User
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 21, 2024
Half of the lights were burnt out and most the outlets didn’t work except for one. The bed was very stiff and heavily leaning to one side, it felt more like a hammock and I had to keep myself from falling off the bed multiple times throughout the night. No heat or AC makes it either extremely cold or very hot. We were there in January and were forced to hide under the covers of the stiffest bed I’ve ever felt. Even the staff was wearing winter coats in the lobby. Shower was broken, couldnt raise the height but it was still usable, the water temperature wasn’t really hot and got cold rather quickly. There is a very weird smell in the bathroom and it didn’t help that the shower gets water all over the bathroom floor. There’s no elevator but that’s not a huge deal. The breakfast….. maybe we got there late but unless you wanted dry cereal or an old croissant it most certainly was worth any extra money if you have the option. We went out to look for breakfast both times. The staff seemed very lovely and friendly but I personally wouldn’t ever stay here again.
Guest User
Stayed in Jun 2023
Other
2.0/5
Posted on Jun 23, 2023
We stayed in the same hotel 11 years back. We thought we'll have the same good accommodation. We're 12 in a group of families and friends. We booked 4 rooms. All rooms with non-functioning AC, no COOL just FAN. It was really hot. We complained at the desk but the duty clerk just noted them. They couldn't even provide us with electric fans. We stayed for two nights with just functioning blower from their ACs. Upon check-out, we saw an American couple complaining the same. Hope they would do something about it considering the price for staying there.
Guest User
Stayed in Jan 2023
Other
4.0/5
Very Good
Posted on Jan 31, 2023
Hi this wee hotel is a gem we arrived and there was a mix up with booking we had asked for a twin room and had a king size bed In not time at all they changed it to 2 twin beds and the room was so lovely It was a very clean and fresh towels every day and room and beds made every day The breafast was amazing so much choice Could not fault it at all The staff where so nice and very kind i walk with a crutch and they where so helpfully Its so near every thing as well
Guest User
Stayed in Oct 2022
Couples
1.0/5
Posted on Oct 26, 2022
The decor in this hotel is very nice and that attracted me to book the room. Upon arrival the decor is quite nice, however, the smell in the common areas and in the room was quite bad. The common areas smelled like old cigarette smoke and our room smelled musty and was quite stuffy. At night we tried opening the windows in our room to let air circulate, however lots of mosquitos entered through the open windows and I received over 60 mosquito bites during the night! Putting up screens on the windows would help a lot! At least we could have left the windows open. The hotel is located near where one of the canals ends so there is stagnant water that smells bad, and the smell gets worse at night. Maybe some of the rooms don't have a bad smell, but ours really did! Other than this issue, the location of the hotel is really good, very close to the Realto Bridge and lots of restaurants. There were many options for breakfast so you're sure to find something you like.
Guest User
Stayed in Sep 2022
Family
4.0/5
Very Good
Posted on Sep 6, 2022
Small but comfortable room. Air conditioner worked well. Bathroom very very hot. No air circulates. Hallway has smell as if spraying go cover cigarette smell. Price is good based on the area and it being a triple room. However 3 people would be tight squeeze.