Ca' San Polo Reviews

Clean enough for the old building and great location to look around the island! We arrived a bit later than check-in hours but easily managed to get in thanks to the helpful staff. Just be aware that they don’t have shampoo and conditioner like stuffs. Also chocolate croissant was very nice… 🥐

The staff is not always there, and the storage room for my luggage is opened and unattended, so anyone can take my luggage. I hope the storage room is locked for safety reason. and a contact phone No. for contact if no staff is on duty.

It was a wonderful stay at Ca San Polo in the heart of Venice! Checkin and checkout was completely smooth. Breakfast and especially the service was outstanding. More than enough variety and options and nice persons who will try to make you happy and give a good start in the day. Note that food in Venice is quite expensive so this breakfast can save you one meal! Don't forget to relax on the rooftop of Ca San Polo - you can spot Campanile and vice versa! I achieved it - check the photo! :D The rooms are having everything you need like on the photos and come in pure traditional Venice style, which is very cute! The location is just perfect to reach anything. Next to a Vapaoretto station but also maybe even closer and faster to any point of interested in your mind. Thank you so much for this nice stay Ca San Polo team - when we come we will stay with you again. Cheers!

The room was quite cozy. I was worried that no one would check in if I arrived late, so I contacted the hotel staff via WhatsApp in advance. The staff patiently answered my questions and booked a nearby restaurant for me, so we extended our stay immediately. The location was pretty easy to find!

The location is okay, but the facilities are old, the room is cold, the quilt feels wet, I didn't sleep well all night, and the front desk service is very poor, especially when I went to pick up my luggage in the afternoon, my attitude was cold, and I was refused permission to go to the toilet and was advised to go You can't find it outside and you can't pay for it. Although the logic is correct, the experience is very bad. A Russian waiter has a good attitude and needs to be praised. In addition, the order stated a suite, but I couldn’t see what the suite looked like. It was not worthy of the name. It is recommended that Ctrip verify it and translate it according to Chinese understanding to avoid misunderstandings.