NH Venezia Santa Lucia

NH Venezia Santa Lucia Reviews

NH Venezia Santa Lucia

Rio Terà Lista di Spagna, 116/A, Venice, Veneto, 30121, ItalyView Hotel Details
NH Venezia Santa Lucia
NH Venezia Santa LuciaNH Venezia Santa LuciaNH Venezia Santa Lucia
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NH Venezia Santa Lucia Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(58)
Positive reviews(55)
Reviews with photos/video(24)
Convenient location(20)
Easy to get around(16)
Close to train station(13)
Clean and tidy(12)
Awesome stay(12)
Great service(10)
Delicious breakfast(8)
Negative reviews(3)
Anonymous User
Superior Room
Stayed in Nov 2023
Couples
12 review
4.0/5
Very Good
Posted on Nov 20, 2023
Hotel was just next to the railway station which is very convenient for travelers who have heavy luggages. There is no need to climb the bridge with the luggages also. But there is no slipper or kettle in the room. The room can hear noises from the pavement and restaurants next to the hotel
Guest User
Standard Double or Twin Room
Stayed in Dec 2023
Family
2 review
3.2/5
Posted on Dec 19, 2023
It’s ok however it is old furniture
Guest User
Premium Double
Stayed in Jul 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Clean and well-equipped hotel, wonderful location. Great staff
Guest User
Superior Room
Stayed in Feb 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Feb 19, 2024
Really convenient location if you need to hop on and off a train. Friendly staff and nice continental breakfast.
Response from Property: Dear Guest,This is undoubtedly the kind of review we desire to receive every day and we would like to thank you for sharing your experience at NH Venezia Santa Lucia.Making our customers feel at home is our main goal and we are happy to know that you enjoyed the peace and tranquility of our historical Venetian Palace.With the hope to give you a warm welcome as our precious guest in NH Venezia Santa Lucia for a future visit in Venice, we send you our best regardsPatrick - FOM
SGPMK
Superior Room
Stayed in Dec 2023
Family
31 review
2.7/5
Posted on Dec 13, 2023
Not the NH Collection 4 stars category. Room heater is so warm that you have to open the window. Most hotels are centrally controlled, but to hav the room registered 27oC is ridiculous. The staff say nothing can be done, except to turn it off. Room desperately need renovation. Compared to NH Milan Touring, NH Venice is 1 star.
Guest User
Premium Double Canal View
Stayed in Oct 2023
Couples
36 review
5.0/5
Outstanding
Posted on Nov 14, 2023
It is a very nice hotel, it is near the train station and the canal. We really enjoyed our stay there.
Adam
Superior Room
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Dec 10, 2023
Great location, friendly check in staff. Room upgraded. Amazing
Anonymous User
Premium Double Canal View
Stayed in Dec 2022
Couples
9 review
4.7/5
Amazing
Posted on Jan 1, 2023
Right smack beside Venice main train starion and overlook the beautiful Venice canal. Excellent service. The room cones with a chandelier..
Response from Property: Dear Guest,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you.Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsPatrick - FOM
Guest User
Standard Double or Twin Room
Stayed in Feb 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Right next to train
Anonymous User
Superior Room
Stayed in Jun 2023
Family
4 review
4.5/5
Great
Posted on Jun 22, 2023
Good location near train station
Response from Property: Dear Guest,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you.Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsPatrick - FOM
Mard
Premium Room With View
Stayed in May 2022
Couples
1 review
2.0/5
Posted on Jun 29, 2022
We chose and booked NH Venezia Santa Lucia mainly because of its location. However, when we arrived for check in, they informed us there was no room and we had to be re-located to NH Venezia Rio Novo which was quite a distance away. The email which was sent to us was only about leas than 2 days before our check in, and we did not know about it as we were travelling already and did not have time to check our emails. If we had known earlier, we would definitely made a cancellation and book for another accommodation as we really wanted a hotel which is very convenient and very close to the train station. Hence, the reason why we chose NH Venezia Santa Lucia in the first place. We were really disappointed with the team at NH Venezia Santa Lucia. We were also not offered a complimentary Porter service to assist with our luggage to NH Venezia Rio Novo, which made the whole experience more upsetting. We hope we could get a clarification from the management, as to why we were relocated to another hotel at the very last minute, even though we had made the reservation booking way in advance. Thank you. Regards, Mard Osman / May Rissa
Yuki1995
Standard Room
Stayed in Jun 2022
Travel with friends
4 review
4.0/5
Very Good
Posted on Jun 20, 2022
It was a beautiful hotel with a great view.
Response from Property: Dear Guest,This is undoubtedly the kind of review we desire to receive every day and we would like to thank you for sharing your experience at NH Venezia Santa Lucia.Making our customers feel at home is our main goal and we are happy to know that you enjoyed the peace and tranquility of our historical Venetian Palace.With the hope to give you a warm welcome as our precious guest in a future visit in Venice, we send you our best regardsPatrick - FOM
Guest User
Premium Double Canal View
Stayed in Sep 2022
Couples
4 review
5.0/5
Outstanding
Posted on Sep 19, 2022
Nice hotel.
Response from Property: Dear Guest,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you.Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsPatrick - FOM
SIJIE
Classic Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The facilities are good and the breakfast is rich. The point is that it is very close to the station. Believe me, it is worth spending a little more for this. The room is relatively inside, so don't worry about noise.
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Guest User
Superior Room
Stayed in Aug 2024
Family
13 review
4.0/5
Very Good
Posted on Aug 19, 2024
The room is not big, and the facilities are old. Everything is expensive in Venice. The hotel is right next to the train station, so even if the service attitude and facilities are average, it still has no worries about business. My room has a separate courtyard, which I have to praise. In addition, although there are not many types of breakfast, the four croissants are all very good. Eating breakfast in the hotel is much more cost-effective than eating out. 17 euros per person, which is only enough to order a cup of coffee + a plate of breakfast in a restaurant outside.
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